MyLivingChoice

The Towers at Tower Lane

18 Tower Ln

4.3(26 ratings)· New Haven average: 3.8

The Towers at Tower Lane — photo 11 / 6

Quick Facts

Resident profile
Serves lower-income older adults, per reviewer
Facility status
New entrance and atrium under construction

What Families Think

The Towers at Tower Lane is an independent living community in New Haven, CT, rated 4.3 out of 5 from 26 Google reviews. Most reviewers describe a warm, welcoming atmosphere and caring front-desk and support staff, though one family reported significant miscommunication about move-in timing.

The Good

  • Staff described as caring and professional
  • Welcoming, warm entryway with fireplace seating
  • Friendly front-desk staff who ease the transition
  • Positive experiences reported by multiple reviewers

The Bad

  • One report of being misinformed about apartment move-in timing
  • One reviewer noted ongoing construction on entrance and atrium

AI-generated from reviews and community data.

About The Towers at Tower Lane

The Towers at Tower Lane is a independent living community in New Haven, Connecticut.

Families rate The Towers at Tower Lane 4.3 out of 5 based on 26 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Independent Living

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Reviews

4.3overall · 26 ratings combined

4.3★ on Google (26)

Kenneth Ash

Apr 2026

via Google

Every visit has shown the staff to be caring and professional!

Lori Brelsford

Nov 2025

via Google

Entry way welcomes you with calm colors and sparkling lighting. A lovely person is at the desk to answer questions. The fireplace invites a warm conversation in their comfortable seating area.

Nathan Karnes

Aug 2023

via Google

The staff I've met seem nice but housing low income older folks can't be easy. Look out for great changes and improvements in the future. Current symbol is the new entrance way and atrium under construction.

Michele Acton

Apr 2023

via Google

I was told that there was an apartment available for my mother for April and that some renovations still needed to be completed. I filled out the application and submitted the needed information and my mother was approved. As the week’s progressed I kept asking for a move in date. Finally after 3 weeks, I said I needed a move in date and was told at that time that it would be mid June. I was extremely disappointed with how I was misinformed about an apartment that was not going to be ready. Had I been told that this apartment wouldn’t be ready until June, I wouldn’t have left work early on 2 separate occasions, spent time and effort on filling out a 30 plus page application and submitting countless bank statements. I also stopped looking for an apartment for my mother. What a waste of time. I would never recommend or do business with this establishment ever again.

Ronald Wilson

Jun 2022

via Google

Met with Rebecca and she's a peach 🍑! Made me feel welcome and I didn't get the feeling I was asking for a handout.... I've worked all my life and am retired (small retirement benefits) and she did NOT make me feel that I was looking for something for nothing... she made me feel welcome and at ease in light of the fact that this is a huge transition in my life. I hope and look forward to being there one day (soon) as my mother was once a resident.

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Frequently Asked Questions

What types of care does The Towers at Tower Lane offer?

The Towers at Tower Lane offers Independent Living.

Where is The Towers at Tower Lane located?

The Towers at Tower Lane is located at 18 Tower Ln in New Haven, Connecticut.

What do families say about The Towers at Tower Lane?

The Towers at Tower Lane is an independent living community in New Haven, CT, rated 4.3 out of 5 from 26 Google reviews. Most reviewers describe a warm, welcoming atmosphere and caring front-desk and support staff, though one family reported significant miscommunication about move-in timing.

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Nearby Communities

Other senior living options within 25 miles of New Haven.