Kenneth Ash
Apr 2026
Every visit has shown the staff to be caring and professional!
1 / 6The Towers at Tower Lane is an independent living community in New Haven, CT, rated 4.3 out of 5 from 26 Google reviews. Most reviewers describe a warm, welcoming atmosphere and caring front-desk and support staff, though one family reported significant miscommunication about move-in timing.
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The Towers at Tower Lane is a independent living community in New Haven, Connecticut.
Families rate The Towers at Tower Lane 4.3 out of 5 based on 26 Google reviews.
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Help Me Choose4.3overall · 26 ratings combined
4.3★ on Google (26)
Kenneth Ash
Apr 2026
Every visit has shown the staff to be caring and professional!
Lori Brelsford
Nov 2025
Entry way welcomes you with calm colors and sparkling lighting. A lovely person is at the desk to answer questions. The fireplace invites a warm conversation in their comfortable seating area.
Nathan Karnes
Aug 2023
The staff I've met seem nice but housing low income older folks can't be easy. Look out for great changes and improvements in the future. Current symbol is the new entrance way and atrium under construction.
Michele Acton
Apr 2023
I was told that there was an apartment available for my mother for April and that some renovations still needed to be completed. I filled out the application and submitted the needed information and my mother was approved. As the week’s progressed I kept asking for a move in date. Finally after 3 weeks, I said I needed a move in date and was told at that time that it would be mid June. I was extremely disappointed with how I was misinformed about an apartment that was not going to be ready. Had I been told that this apartment wouldn’t be ready until June, I wouldn’t have left work early on 2 separate occasions, spent time and effort on filling out a 30 plus page application and submitting countless bank statements. I also stopped looking for an apartment for my mother. What a waste of time. I would never recommend or do business with this establishment ever again.
Ronald Wilson
Jun 2022
Met with Rebecca and she's a peach 🍑! Made me feel welcome and I didn't get the feeling I was asking for a handout.... I've worked all my life and am retired (small retirement benefits) and she did NOT make me feel that I was looking for something for nothing... she made me feel welcome and at ease in light of the fact that this is a huge transition in my life. I hope and look forward to being there one day (soon) as my mother was once a resident.
The Towers at Tower Lane offers Independent Living.
The Towers at Tower Lane is located at 18 Tower Ln in New Haven, Connecticut.
The Towers at Tower Lane is an independent living community in New Haven, CT, rated 4.3 out of 5 from 26 Google reviews. Most reviewers describe a warm, welcoming atmosphere and caring front-desk and support staff, though one family reported significant miscommunication about move-in timing.
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