4.1(166 ratings)· New Haven average: 3.8
1 / 5CMS Care Compare
Families generally praise the staff at Advanced Center For Nursing And Rehabilitation, especially the social worker Stephanie and the physical therapy team, describing compassionate, above-and-beyond support during rehabilitation stays. However, one family reported a serious safety incident involving a missing resident and a malfunctioning safety bracelet, along with facility upkeep issues.
AI-generated from reviews and community data.
Advanced Center For Nursing And Rehabilitation is a senior living community in New Haven, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 166 reviews.
Advanced Center For Nursing And Rehabilitation is a skilled nursing and long-term care facility in New Haven, Connecticut, licensed for 226 residents. It serves patients recovering from acute injuries and those requiring extended medical care.
Families consistently praise the care coordination and compassionate staff, particularly highlighting Stephanie, the social worker, whom multiple reviewers credit with going above and beyond to support both residents and their families through difficult transitions. The therapy team, especially on the skilled rehabilitation side, receives recognition for quality care. However, one family reported a serious safety incident involving a resident wandering from their room despite a safety bracelet, raising concerns about monitoring protocols.
The facility maintains a 4.1 out of 5 Google rating across 166 reviews, reflecting generally positive experiences alongside some significant safety concerns that prospective residents and families should discuss directly with staff.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.1overall · 166 ratings combined
4.1★ on Google (166)
Krystin Jones
Jun 2026
My mother had a wonderful experience here at the Advanced Rehab with wonderful STR from the therapy team. I would like to take a moment to say thank you to Stephanie ; the social worker there who truly cares about her residents . She goes above and beyond ; no matter what is needed. She is an asset to the company.
Sandra Caruso
Jun 2026
Stephanie Bates did a lot of work for me. She was very very good without her help. I probably wouldn’t have made it through this time that I was here. Also, the nurses downstairs : I want to say one more thing about Stephanie helped me get a phone; everything in my life she helped me with so I really believe that she reads or something. The nurses on the 1st Floor are not so helpful though they were very more interested in their Phones than helping the patients ; but that’s them. Thank you.
Lilliam Villaran
May 2026
I would not recommend this facility based on my family’s experience. My father had not even been at this rehab facility for 24 hours when a serious safety concern occurred. I left for approximately one hour and returned to find that he was missing from his room. I was told he had a safety bracelet intended to prevent wandering or unauthorized movement, yet the bracelet reportedly failed. What was most concerning was that another patient helped me locate him rather than staff. In addition, the facility did not have a working restroom available for visitors. The only visitor restroom was out of service, and visitors were not permitted to use the nurses’ restroom, creating unnecessary hardship for families already facing stressful situations. As a nursing student beginning my second semester, I understand healthcare settings can be busy and challenging. However, patient safety, supervision, communication, and basic accommodations should never be overlooked — especially when caring for vulnerable individuals. I sincerely hope management addresses these issues so that no family has to experience the same fear, stress, and concern we did while trying to ensure the safety of a loved one.
Greg
Mar 2026
Journey of Healing: My Time at Advanced Medical Center After a severe hand injury in July, I found myself transitioning to the Advanced Medical Center from August through December for intensive physical therapy. While the circumstances that brought me there were difficult, the experience transformed my life in ways I never expected. Life in Sylvan Unit, Room 342 -I spent those months residing in the SYLVAN Unit, Room 342. That room became much more than just a place to recover; it was a sanctuary. Within those four walls, I laughed, I cried, and I smiled. Most importantly, I grew. I left that room a better person than I was when I entered. A Heartfelt Thank You to the Staff -The recovery process is never a solo mission, and the team on S-3 is truly world-class. I want to extend my deepest gratitude to the aides, nurses, and housekeepers who kept me going. A special shout-out to: The Nursing Team: Nurse T, Nurse Stephanie, Nurse Janet (thank god for her always keeping my wounds cleaned), Supervising Nurse Corrine (the mother i never asked for), Nurse Battista (well figure out the business name one day lol), Nurse Martinez and Nurse Rhonda (you were the very first person I met)—thank you ALL for your care and patience; for I know I tested all of you at one point or another. None of you ever gave up on me or let me give up on myself. The Aides and Support Staff : Yvonne Deb and Charmaine, thank you for being there when I needed it most and everyone that helped keep everything clean. In Memoriam: A special mention for the Director Jacqueline; her impact remains felt. Above and Beyond There are two individuals who truly went the extra mile for me: Stephanie Bates (Social Worker Director): Stephanie didn’t just guide me through the facility; she advocated for me every step of the way. It felt like she put her own life aside to ensure I had what I needed. Her dedication is unmatched. Todd (Physical Therapist): Todd is the reason I’m back on my feet (and using my hand!). He meticulously showed me every movement I needed to master and checked in on my progress almost daily. His consistency gave me the confidence to keep pushing. To everyone I crossed paths with—even those I haven't mentioned by name—thank you for helping me get by. You didn't just heal my hand; you helped heal my heart and my spirit.
Jacqueline McDuffie
Mar 2026
My sister stayed at Nurse and Home with Advanced Care for about a year, and the care she received was truly wonderful. The staff were kind, compassionate, and always made us feel supported during a very difficult time. Stephanie, the coordinator, was an absolute angel—she went above and beyond to help both my sister and me every step of the way, even continuing to support us until we were able to bring my sister home. I’m incredibly grateful for everything she did. I highly recommend this facility to anyone looking for caring and dedicated professionals.
16 inspection visits in the last three years, 90 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 1, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 24, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Apr 24, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Apr 24, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 3, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2025
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2025
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Mar 1, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2022
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2022
Properly provide smoke detection systems in areas open to corridors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2022
Have restrictions on the use of highly flammable decorations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2019
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2019
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2019
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2019
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Oct 17, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternCorrected Oct 17, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Advanced Center For Nursing And Rehabilitation offers Skilled Nursing / Long Term Care.
Advanced Center For Nursing And Rehabilitation is located at 169 Davenport Avenue in New Haven, Connecticut.
Families generally praise the staff at Advanced Center For Nursing And Rehabilitation, especially the social worker Stephanie and the physical therapy team, describing compassionate, above-and-beyond support during rehabilitation stays. However, one family reported a serious safety incident involving a missing resident and a malfunctioning safety bracelet, along with facility upkeep issues.
Advanced Center For Nursing And Rehabilitation had 16 government inspection visits in the last three years, with 90 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Advanced Center For Nursing And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Advanced Center For Nursing And Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of New Haven.
New Haven, Connecticut0.6 mi
4.3(26)
Independent Living
Woodbridge, Connecticut0.9 mi
3.5(63)
Skilled Nursing / Long Term Care
East Haven, Connecticut0.9 mi
3.3(23)
Skilled Nursing / Long Term Care
New Haven, Connecticut1.2 mi
5(1)
Skilled Nursing / Long Term Care
New Haven, Connecticut1.3 mi
5(3)
Independent Living
New Haven, Connecticut1.6 mi
5(2)
Skilled Nursing / Long Term Care
Home care agencies serving New Haven bring help to the house: daily living, companionship, and respite for family caregivers.
