Ann Savioli
Oct 2025
Horrible experience in the memory care unit.
The Terrace at Woodland
8299 Turin Road4.2(11 ratings)· Rome average: 3.6
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1 / 3Quick Facts
- Total units
- 60
- Licensed capacity
- 60 residents
- Licensed operator
- Forest Hill Associates, Inc.
New York DOH
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviewers describe The Terrace at Woodland as a warm, attentive assisted living community where staff treat residents like family and communicate proactively with loved ones. Ratings are largely positive, though one reviewer reported a negative experience related to memory care.
What reviewers praise
- Staff described as loving and attentive
- Family-like treatment of residents
- Responsive communication with families
- Spacious rooms noted by reviewers
- Praise for nursing staff
What reviewers flag
- One report of a horrible experience in memory care
- No published pricing information available
AI-generated from reviews and community data.
The Terrace at Woodland is a senior living community in Rome, New York offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 11 reviews.
About The Terrace at Woodland
The Terrace at Woodland is a 60-bed assisted living community in Rome, New York, providing residential care and support services for older adults.
Most families describe an attentive staff that treats residents with genuine care. One family noted that staff members "go above and beyond to give her the best care," while others consistently mention personable nurses, spacious rooms, and a welcoming atmosphere. Families report feeling confident in their loved ones' wellbeing and say communication with staff about concerns is straightforward.
The community holds a 4.2 out of 5 Google rating based on 11 reviews. While the majority of feedback is strongly positive, at least one family reported a negative experience in the memory care unit, indicating variability in care quality across different units.
Types of Care at The Terrace at Woodland
Assisted LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of The Terrace at Woodland
4.2overall · 11 ratings combined
4.2★ on Google (11)
09tyjuan
May 2022
Very loving open arms place workers are very inviting and caring
Mary Hesdorfer
Mar 2022
So happy my Mom is at The Terrace at Woodland! It was a tough decision to move her to assisted living , but choosing the Terrace at Woodland was a great choice. The staff there treat her like she is family, and I can think of so many instances where they have gone above and beyond to give her the best care. We can communicate with the staff if there are ever any issues, and our concerns are addressed in a timely manner. My entire family is grateful to all the staff there for the great atmosphere they create and the loving care they give to my Mom and all the residents!
Kathy O’Connell
Aug 2018
I cannot say enough good about The Terrace and what an absolutely lovely and loving place it is. Incredible staff who really give you peace of mind that your loved one is so well cared for. Highly recommend it.
Ben F
Mar 2018
Sweet, personable nurses and honey, spacious rooms. So happy with this place, and my Nana loves being there
Frequently Asked Questions
What types of care does The Terrace at Woodland offer?
The Terrace at Woodland offers Assisted Living and Memory Care.
Where is The Terrace at Woodland located?
The Terrace at Woodland is located at 8299 Turin Road in Rome, New York.
What do families say about The Terrace at Woodland?
The Terrace at Woodland carries a 4.2 out of 5 rating from 11 Google reviews. Most reviewers describe The Terrace at Woodland as a warm, attentive assisted living community where staff treat residents like family and communicate proactively with loved ones. Ratings are largely positive, though one reviewer reported a negative experience related to memory care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit The Terrace at Woodland?
Submit the Request Information form on this page, or contact The Terrace at Woodland directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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