Richard Burton
Jul 2026
This is a wonderful place for rehabilitation and longterm care. The staff show how much they care about their residents 😊🕊️☀️🌻🙏🏻✝️💐
1 / 6Quick Facts
- Total units
- 120
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 120
- Inspections
- View history (53 citations)
- Google rating
- 3.1 out of 5 stars (52 reviews)
CMS Care Compare
What Families Think
The Good
- Focus on rehabilitation and recovery for residents
- Care team experienced with medically complex cases
The Bad
- Google rating is relatively low at 3.1 out of 5
- No published pricing information available
AI-generated from reviews and community data.
Betsy Ross Nursing Facility is a senior living community in Rome, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.1 out of 5 across 52 reviews.
About Betsy Ross Nursing Facility
Betsy Ross Nursing & Rehab Center is a skilled nursing and rehabilitation facility in Rome, New York, offering care in a homelike environment. The facility specializes in rehabilitation and recovery, with a team of therapists and healthcare professionals focused on helping residents achieve optimal health and well-being.
The center is known for providing care to medically complex cases while maintaining sensitivity to the needs of both residents and families. The facility emphasizes comfort and service as essential components of the recovery process.
Dining at Betsy Ross is designed as a notable experience, with a spacious dining room that overlooks the front patio, expansive front lawn, and landscaped grounds. The facility offers a full menu of specialized amenities tailored to resident needs.
Betsy Ross maintains an active schedule of activities and events for residents, with updates available through the facility's News & Events page.
Types of Care at Betsy Ross Nursing Facility
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Betsy Ross Nursing Facility
3.1overall · 52 ratings combined
3.1★ on Google (52)
sa Rah
Apr 2026
This is the best rehabilitation center. The therapy team is great and provide great skilled services. The activity department is fun and creative keeping the residents happy and entertained. Nursing care is compassionate and thorough.
Ashley Scott
Jan 2026
This place is the absolute worst place you can possibly send your family. My father had to go there after his leg surgery for rehabilitation to walk again. In his first week there, he fell twice, because he was calling for someone to help him to his bathroom and no one came, so he tried getting there himself since he felt he couldnt hold it anymore. They flat out lie on their charting. My father couldnt even stand up by himself, yet they said he was wondering the halls. They also barely do the basics for medical needs. They missed my dad having a UTI and being septic. I talked to some nurses there and they all say the staff doesnt care, think all the people are there just to die and are just there for a paycheck.
Lisa Bates
Aug 2025
I would like to thank the entire staff at Betsy Ross Rehab for the professional, outstanding, caring, and never ending skilled care that was given to my husband while he recovered from his open heart surgery at their facility. I’m no stranger to the medical field and abundant need for top notch nurses, aides, techs , PT & OT staff, nutritional services, servers, housekeeping staff, maintenance, social workers, etc. that it truly takes to get someone back on their feet. I assure you this facility works together to see that every patient they have is getting everything they need around the clock. Every person we encountered treated us with respect and genuine concern no matter how busy, nothing seemed to much to ask they just took care of things with a smile and reassuring no problem folks it was a huge part of my husbands recovery and my helping him through it. The delicious and nutritious foods and homemade meals they served were also top notch, I spent several hours a day there with my husband and was offered a guest tray for every meal if I would like one. They have several activities going on daily, a beautiful covered deck to go outside and sit or eat and take in fresh air and sunshine, talk with visitors or other residents. The PT & OT director can be found and heard comforting or maybe even singing to a resident having a tough or lonely day as he moves through the building endlessly all day checking on everyone and encouraging them. The entire building is always clean and kept up, the gym, the showers, they have a lovely front entrance with a soothing set up of nice furnishings and a big screen and fireplace to sit and relax in. Also they have several wonderful staff at the front desk to let you in and out of the secured building, that direct you to where ever you need to go or gladly show you the way. I would highly recommend this facility to anyone that wants the best for themselves or a family member or friend for both rehab and nursing home services. I will close with this my husband is 78 years old and has never been in a hospital or rehab until this open heart surgery. He would tell you himself he can be difficult, but because of the top notch care he received here he wasn’t he just healed and is going home in a few days. Thank you Betsy Ross and your entire staff your 💯 and we will never forget any of you. God Bless you William & Lisa Bates
Audrey Ww
Aug 2025
First impression. Family member new to facility. Observation and I hope that things improve, no AC in patient rooms and we are having a heat wave? Dinner looked like Gerber baby food stage 3. 2 bites and done. 2 semi private rooms share one toilet? First day arrived bathroom stunk of urine before my relative even used. Staff is polite and friendly, but sweating their behinds off. Keeping an open mind and a hopeful heart that first impressions aren't the story. Prove me wrong Betsy Ross please
Government Inspection History
5 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 17, 2026Health Complaint2 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2026
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected May 5, 2026
Jun 30, 2025Fire Safety StandardHealth ComplaintHealth Standard14 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2025
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2025
Feb 29, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024
Dec 1, 2023Fire Safety StandardHealth ComplaintHealth Standard18 citations
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 29, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2024
Establish staff and initial training requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2024
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 25, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 25, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 25, 2024
Oct 8, 2021Fire Safety StandardHealth Standard18 citations
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2021
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Betsy Ross Nursing Facility offer?
Betsy Ross Nursing Facility offers Skilled Nursing / Long Term Care.
Where is Betsy Ross Nursing Facility located?
Betsy Ross Nursing Facility is located at 1 Elsie Street in Rome, New York.
How did Betsy Ross Nursing Facility do on recent health and safety inspections?
Betsy Ross Nursing Facility had 5 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Betsy Ross Nursing Facility?
Submit the Request Information form on this page to connect with Betsy Ross Nursing Facility and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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