froiodini
May 2025
Many employees take good care of my mother. After I complained about her laundry getting lost, steps were taken so it won't happen again (hopefully).
1 / 4CMS Care Compare
Families describe Rome Health's Residential Health Care Facility as a hospital-based nursing home where staff are attentive and go out of their way for residents, including help with meals and respite stays. Reviewers consistently praise the caring, hands-on staff and leadership's visible presence, though the facility does not publish pricing information.
AI-generated from reviews and community data.
Rome Health Residential Health Care Facility is a senior living community in Rome, New York offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 5.0 out of 5 across 15 reviews.
Rome Memorial Hospital's Residential Health Care Facility (RHCF) is a hospital-based, full-service skilled nursing facility with 80 beds located in Rome, New York. The facility has been recognized as one of the top short-term rehabilitation centers by U.S. News & World Reports for seven consecutive years, including 2025.
The RHCF provides compassionate medical care with access to a range of medical services on a day-to-day basis. The staff includes a licensed nursing home administrator, medical director, director of nursing, director of social services, director of activities, dietitian, pharmacist, and physical, occupational, and speech therapists. Because the staff is part of the hospital's dynamic team, they are specially trained to handle the difficulties facing those who are elderly, frail, or chronically ill. Support services include personalized diets, podiatry, and dental care.
Residents enjoy comfortable, attractive rooms they can personalize, with meals available in their own room or in the dining room. The facility offers organized activities and outings ranging from bingo to intergenerational programs and special events and trips. Staff work to help residents keep active and live their lives on their terms. Visitors are encouraged and welcome to stop by anytime.
Support is available for family members who may experience emotions and concerns regarding their loved one's care. The facility's directors and managers provide information to help families understand and cope with the challenges of having a loved one in a nursing home.
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Help Me Choose5overall · 15 ratings combined
5★ on Google (15)
froiodini
May 2025
Many employees take good care of my mother. After I complained about her laundry getting lost, steps were taken so it won't happen again (hopefully).
Kenneth Wolfe
Mar 2023
It was a nice visit to your facility. I think better signage coming in and out of the elevators would much improve what you already have there,, Kenneth D. Wolfe
Marsha Beach
Jan 2023
Staff was pleasant and attentive to my family member. The CEO is always watching and listening to the needs of the residents, he cares. 😊
Ellen Cucci
Jan 2023
The staff is very caring and supportive! My mom is currently there for respite while I am out of town. I will be able to really relax knowing she is in safe hands!
mom h
Nov 2022
They were very pleasant and attentive to my uncles needs. Instead of just placing his tray in front of him and leaving it they opened up things. Seasoned it, helped him get started it was so nice to see them go that extra mile!
3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2025
Install a two-hour-resistant firewall separation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025
Address subsistence needs for staff and patients.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 3, 2025
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
Ensure gas and vacuum piping is labeled.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2021
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Rome Health Residential Health Care Facility offers Skilled Nursing / Long Term Care.
Rome Health Residential Health Care Facility is located at 1500 North James Street in Rome, New York.
Families describe Rome Health's Residential Health Care Facility as a hospital-based nursing home where staff are attentive and go out of their way for residents, including help with meals and respite stays. Reviewers consistently praise the caring, hands-on staff and leadership's visible presence, though the facility does not publish pricing information.
Rome Health Residential Health Care Facility had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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