froiodini
May 2025
Many employees take good care of my mother. After I complained about her laundry getting lost, steps were taken so it won't happen again (hopefully).
1500 North James Street
5(15 ratings)· Rome average: 3.6
1 / 4CMS Care Compare
Families describe Rome Health's Residential Health Care Facility as a hospital-based nursing home where staff are attentive and go out of their way for residents, including help with meals and respite stays. Reviewers consistently praise the caring, hands-on staff and leadership's visible presence, though the facility does not publish pricing information.
AI-generated from reviews and community data.
Rome Memorial Hospital's Residential Health Care Facility (RHCF) is a hospital-based, full-service skilled nursing facility with 80 beds located in Rome, New York. The facility has been recognized as one of the top short-term rehabilitation centers by U.S. News & World Reports for seven consecutive years, including 2025.
The RHCF provides compassionate medical care with access to a range of medical services on a day-to-day basis. The staff includes a licensed nursing home administrator, medical director, director of nursing, director of social services, director of activities, dietitian, pharmacist, and physical, occupational, and speech therapists. Because the staff is part of the hospital's dynamic team, they are specially trained to handle the difficulties facing those who are elderly, frail, or chronically ill. Support services include personalized diets, podiatry, and dental care.
Residents enjoy comfortable, attractive rooms they can personalize, with meals available in their own room or in the dining room. The facility offers organized activities and outings ranging from bingo to intergenerational programs and special events and trips. Staff work to help residents keep active and live their lives on their terms. Visitors are encouraged and welcome to stop by anytime.
Support is available for family members who may experience emotions and concerns regarding their loved one's care. The facility's directors and managers provide information to help families understand and cope with the challenges of having a loved one in a nursing home.
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Help Me Choose5overall · 15 ratings combined
5★ on Google (15)
froiodini
May 2025
Many employees take good care of my mother. After I complained about her laundry getting lost, steps were taken so it won't happen again (hopefully).
Kenneth Wolfe
Mar 2023
It was a nice visit to your facility. I think better signage coming in and out of the elevators would much improve what you already have there,, Kenneth D. Wolfe
Marsha Beach
Jan 2023
Staff was pleasant and attentive to my family member. The CEO is always watching and listening to the needs of the residents, he cares. 😊
Ellen Cucci
Jan 2023
The staff is very caring and supportive! My mom is currently there for respite while I am out of town. I will be able to really relax knowing she is in safe hands!
mom h
Nov 2022
They were very pleasant and attentive to my uncles needs. Instead of just placing his tray in front of him and leaving it they opened up things. Seasoned it, helped him get started it was so nice to see them go that extra mile!
Rome Health Residential Health Care Facility offers Skilled Nursing / Long Term Care.
Rome Health Residential Health Care Facility is located at 1500 North James Street in Rome, New York.
Families describe Rome Health's Residential Health Care Facility as a hospital-based nursing home where staff are attentive and go out of their way for residents, including help with meals and respite stays. Reviewers consistently praise the caring, hands-on staff and leadership's visible presence, though the facility does not publish pricing information.
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