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Rome Health Residential Health Care Facility

1500 North James Street

5(15 ratings)· Rome average: 3.6

Rome Health Residential Health Care Facility, photo 11 / 4

Quick Facts

Total units
80
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
80
Facility type
Hospital-based skilled nursing facility on hospital campus
Recognition
Named top short-term rehab center for seven years
Respite care
Offers respite stays for temporary caregiver relief
Therapy services
On-site physical, occupational, and speech therapists

What Families Think

Families describe Rome Health's Residential Health Care Facility as a hospital-based nursing home where staff are attentive and go out of their way for residents, including help with meals and respite stays. Reviewers consistently praise the caring, hands-on staff and leadership's visible presence, though the facility does not publish pricing information.

The Good

  • Staff described as pleasant and attentive to residents
  • Recognized as top short-term rehab facility for years
  • Respite care available for short-term stays
  • CEO and leadership actively monitor resident needs
  • On-site physical, occupational, and speech therapy

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Rome Health Residential Health Care Facility is a senior living community in Rome, New York offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 5.0 out of 5 across 15 reviews.

About Rome Health Residential Health Care Facility

Rome Memorial Hospital's Residential Health Care Facility (RHCF) is a hospital-based, full-service skilled nursing facility with 80 beds located in Rome, New York. The facility has been recognized as one of the top short-term rehabilitation centers by U.S. News & World Reports for seven consecutive years, including 2025.

The RHCF provides compassionate medical care with access to a range of medical services on a day-to-day basis. The staff includes a licensed nursing home administrator, medical director, director of nursing, director of social services, director of activities, dietitian, pharmacist, and physical, occupational, and speech therapists. Because the staff is part of the hospital's dynamic team, they are specially trained to handle the difficulties facing those who are elderly, frail, or chronically ill. Support services include personalized diets, podiatry, and dental care.

Residents enjoy comfortable, attractive rooms they can personalize, with meals available in their own room or in the dining room. The facility offers organized activities and outings ranging from bingo to intergenerational programs and special events and trips. Staff work to help residents keep active and live their lives on their terms. Visitors are encouraged and welcome to stop by anytime.

Support is available for family members who may experience emotions and concerns regarding their loved one's care. The facility's directors and managers provide information to help families understand and cope with the challenges of having a loved one in a nursing home.

Types of Care at Rome Health Residential Health Care Facility

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Rome Health Residential Health Care Facility

5overall · 15 ratings combined

5★ on Google (15)

froiodini

May 2025

via Google

Many employees take good care of my mother. After I complained about her laundry getting lost, steps were taken so it won't happen again (hopefully).

Kenneth Wolfe

Mar 2023

via Google

It was a nice visit to your facility. I think better signage coming in and out of the elevators would much improve what you already have there,, Kenneth D. Wolfe

Marsha Beach

Jan 2023

via Google

Staff was pleasant and attentive to my family member. The CEO is always watching and listening to the needs of the residents, he cares. 😊

Ellen Cucci

Jan 2023

via Google

The staff is very caring and supportive! My mom is currently there for respite while I am out of town. I will be able to really relax knowing she is in safe hands!

mom h

Nov 2022

via Google

They were very pleasant and attentive to my uncles needs. Instead of just placing his tray in front of him and leaving it they opened up things. Seasoned it, helped him get started it was so nice to see them go that extra mile!

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Government Inspection History

3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 8, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2025

  • Install a two-hour-resistant firewall separation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025

  • Address subsistence needs for staff and patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 3, 2025

Apr 14, 2023Fire Safety StandardHealth Standard8 citations
  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2023

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Ensure gas and vacuum piping is labeled.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

Apr 15, 2021Fire Safety StandardHealth Standard5 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2021

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Rome Health Residential Health Care Facility offer?

Rome Health Residential Health Care Facility offers Skilled Nursing / Long Term Care.

Where is Rome Health Residential Health Care Facility located?

Rome Health Residential Health Care Facility is located at 1500 North James Street in Rome, New York.

What do families say about Rome Health Residential Health Care Facility?

Families describe Rome Health's Residential Health Care Facility as a hospital-based nursing home where staff are attentive and go out of their way for residents, including help with meals and respite stays. Reviewers consistently praise the caring, hands-on staff and leadership's visible presence, though the facility does not publish pricing information.

How did Rome Health Residential Health Care Facility do on recent health and safety inspections?

Rome Health Residential Health Care Facility had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Rome Health Residential Health Care Facility?

Submit the Request Information form on this page to connect with Rome Health Residential Health Care Facility and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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