1 / 5Reviews for The Suites at Continuing Healthcare of Niles are mixed, with families praising friendly, caring staff and a clean environment, while others report understaffing, security lapses, and inconsistent quality of care. One family described a 22-month stay with strong emotional support from nurses and aides, especially during the pandemic and at end of life.
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The Suites at Continuing Healthcare of Niles is a senior living community in Niles, Ohio offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.6 out of 5 across 9 reviews.
The Suites at Continuing Healthcare of Niles is an assisted living, independent living, and skilled nursing facility in Niles, Ohio. The community serves residents across multiple care levels in a residential setting.
Family experiences at the Suites are mixed. Several families praise the friendliness and professionalism of staff members, with one noting that aides provided attentive support even during pandemic lockdowns. The facility is described as clean and well-maintained. Residents have access to scheduled activities and private living spaces. However, some families report concerns about food quality, one described vegetables as overcooked and beef dishes as tough, and others have raised questions about care consistency and security protocols, including concerns about unsupervised building access.
The Suites holds a 3.6 out of 5 rating based on 9 Google reviews, reflecting a divided picture. Families considering the community may want to discuss specific care protocols, security measures, and dining standards directly with management.
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Help Me Choose3.6overall · 9 ratings combined
3.6★ on Google (9)
Mke Atyotop
Oct 2023
My mother loves it the staff are very friendly and they keep the place very clean the housekeeper does a great job as a son that loves his mother very much I am pleased that my mother is happy and loves where she stays thanks continuing healthcare, the suites
My DoMAINE
Dec 2021
My girlfriend is there for rehab. And the staff is lazy. Very unprofessional. The front doors are open all day and night long. Anyone can walk in at anytime of the day or night. No security at all.
270crazyguy
May 2021
Very nice place. Staff is excellent very friendly and professional. My brother moved in here and he loves it too. Keep up the great work!
Leslie Sperati
Nov 2020
My father was a resident at the Suites for 22 months. He liked his living space, the opportunity to join in scheduled activities, and the staff. He did complain on occasion about the food; usually overcooked veggies and “tough” beef dishes.He never complained about anyone that was assisting him. When the coronavirus put him in lockdown, the nurses and aides took over many of the little tasks I used to take care of for him. Although they always seemed to be working short staffed. I was there several times a week and observed staff were friendly to my father as well as myself. They all “ loved” him. And when his cognitive skills were declining, they took extra special care of him. I was extremely touched by their sentiments when he passed two months ago.
Michelle and shorty Leet
Dec 2016
Very poor care just nice environment dont care about residents at all
The Suites at Continuing Healthcare of Niles offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
The Suites at Continuing Healthcare of Niles is located at 2567 Niles Vienna Rd in Niles, Ohio.
Reviews for The Suites at Continuing Healthcare of Niles are mixed, with families praising friendly, caring staff and a clean environment, while others report understaffing, security lapses, and inconsistent quality of care. One family described a 22-month stay with strong emotional support from nurses and aides, especially during the pandemic and at end of life.
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