4100 North River Road
3.2(48 ratings)
1 / 4CMS Care Compare
Feedback on Shepherd of the Valley Howland is sharply divided: some families describe warm, attentive staff and a clean, well-run community, while others report serious neglect and understaffing in the nursing unit, including one account of a resident's death attributed to lack of care. The community offers a full continuum from independent living to skilled nursing and rehabilitation, but experiences with staffing and responsiveness appear inconsistent.
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Shepherd of the Valley Howland is a senior living community in Howland, Ohio, offering independent living, assisted living, memory care, short-term rehabilitation, and respite care across spacious rooms, apartments, and condos.
The community provides assisted living with multiple levels of support tailored to residents' needs, including personal assistance with activities of daily living while respecting dignity and privacy. Short-term rehabilitation services include physical, occupational, and speech therapy. Respite care is available for temporary stays, with trained providers assisting with bathing, dressing, medications, exercise, and companionship.
Independent living condos feature single-level floor plans with in-unit laundry, attached garages, and routine maintenance included. Independent living apartments offer freedom from indoor and outdoor maintenance, housekeeping, and shared laundry facilities. Long-term care residents benefit from personalized wellness plans, recreational activities, social functions, and optional dining programs.
The community emphasizes maintenance-free living with comprehensive hospitality services, recreational opportunities, wellness programming, and dining options. Monthly wellness checks are part of the care model for independent residents.
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Help Me Choose3.2overall · 48 ratings combined
3.2★ on Google (48)
Meghan Palumbo
Mar 2026
This facility is awful!!<br>Therapy is degrading and rude to the residents<br>They would not let my mother leave to sit with my dad as he was dying and just kept pushing how insurance will cut her!<br>No decent humanity shown in that<br>Don’t ever send a loved one to this facility
Meghan Palumbo
Mar 2026
This facility is awful!! Therapy is degrading and rude to the residents They would not let my mother leave to sit with my dad as he was dying and just kept pushing how insurance will cut her! No decent humanity shown in that Don’t ever send a loved one to this facility
SuperMissDaisey
Jan 2026
One star is all that needed if you think this place cares ,think again.
Margaret Mahon
Dec 2025
If I could give lower I would they accepted my husband when they knew they didn't have the staff to care for him they left him alone in a dirty room and he got septes and died the place might be OK if you're not sick but I would never recommend them to my worst enemy
Greg
Nov 2025
Please do not place a loved one in this nursing facility… certainly not in the nursing unit. I strongly urge you to look elsewhere. The staff are noticeably inattentive, overwhelmed, and at times outright dismissive. On two different visits I witnessed residents break into tears, and no one bothered to ask what was wrong or offer support. Breakfast is served around 9 or 9:30 in the morning, and residents are then left sitting in the dining area until lunch at 12:30, with little to no interaction or engagement. The activities that are offered are minimal, under-stimulating, and often feel like an afterthought; every so often something worthwhile will appear, but it is not consistent. Meanwhile, I have heard staff openly gossiping about one another and discussing their food orders instead of tending to residents who are clearly in need. One resident was repeatedly saying, “please, my leg hurts… can I please go to my room,” and was completely ignored. She had been out there for at least an hour at that point. There have even been times when staff could not confirm whether my aunt had eaten or not, which is deeply concerning. Residents have quietly said, “they are not too nice here,” and sadly, I agree. This has not been an isolated incident… these issues have persisted for months. I see that others have had the same experiences, and rather than asking us to send a follow-up email, YOU NEED TO DO THE WORK AND LOOK AT WHAT IS GOING ON. I do not want the same copy and pasted automated response. There are far better options out there, and families deserve to know the truth before trusting this place with someone they love.
Shepherd of the Valley Howland offers Skilled Nursing / Long Term Care.
Shepherd of the Valley Howland is located at 4100 North River Road in Howland, Ohio.
Feedback on Shepherd of the Valley Howland is sharply divided: some families describe warm, attentive staff and a clean, well-run community, while others report serious neglect and understaffing in the nursing unit, including one account of a resident's death attributed to lack of care. The community offers a full continuum from independent living to skilled nursing and rehabilitation, but experiences with staffing and responsiveness appear inconsistent.
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