The Palmettos of Bluffton

Angela Green

Jul 2026

via Google ↗ · Report

Our family couldn’t be happier with the care our loved one has received at The Palmettos of Bluffton. From the very first visit, we felt welcomed by a team that is genuinely dedicated to providing exceptional care.<br><br>The staff goes above and beyond to make every resident feel valued and respected. The community is beautiful, clean, and offers a warm, home-like atmosphere. There are daily activities, delicious meals, and plenty of opportunities for residents to socialize and enjoy each day.<br><br>What truly sets The Palmettos apart is the people. The caregivers and leadership communicate openly with families, respond quickly to concerns, and consistently demonstrate kindness and professionalism. Knowing our loved one is safe, happy, and treated like family gives us tremendous peace of mind.<br>We are so grateful to everyone there for making such a positive difference in our loved one’s life. We highly recommend this community to anyone looking for compassionate, high-quality assisted living or memory care.

James Wright

Jul 2026

via Google ↗ · Report

From the moment we walked through the doors, we knew this community was special. The staff is compassionate, professional, and truly treats every resident like family. The community is always clean, welcoming, and filled with activities that keep residents engaged and smiling.<br><br>The caregivers are attentive and communicate well with families, giving us peace of mind knowing our loved one is safe and well cared for. The dining experience is excellent, and there is a genuine sense of warmth and respect throughout the community.<br><br>Moving a loved one into assisted living is never an easy decision, but this team made the transition smooth and reassuring. We are incredibly grateful for the kindness, patience, and dedication shown every day. I would highly recommend this community to anyone looking for exceptional assisted living care.

Alicia Ochoa

Feb 2026

via Google ↗ · Report

This place has so much wrong with it not what I thought it would be at all. Management is horrible they have a very y high turnover rate for employees

Rob

Nov 2025

via Google ↗ · Report

The lack of effective management at this facility is astonishing. From the director to the two nurses, the staff clearly needs guidance. I am baffled as to how the State permits this place to continue operating.<br><br>Consider the misleading reviews listed here. Heather, the current director, gave a 5-star review. Jermain, the maintenance man, also awarded 5 stars. Paul, the facility salesman, was so impressed he gave 5 stars as well. Jaclyn, who works for the corporation, followed the same pattern with a 5-star review. This trend is evident and troubling. In my opinion, none of them seem to understand how to perform their duties with integrity.

Karen

Nov 2025

via Google ↗ · Report

We relocated my mom from Ohio Assisted Living to here for Memory Care and to be closer to her daughter. She just moved in on Monday November 7, 2025. Horrible - aides are telling us to get a private aide because there is not enough staff to take care of my mom. She has Alzheimer’s and they are putting her in her room and closing the door. Her fear is to be alone. She can’t find her way out. She walk with a walker but they move it away from her. I don’t know for sure but I think this a form of restraints and you need a physician’s order for that! Does anyone know of a better place? Administration is promising more than what staff can deliver. I’m in SHOCK. I’m only giving one star so I can write a review. Also are nanny cams allowed in resident room if everyone knows it is there and if not WHY NOT?