1 / 6Most families describe The Landing of North Haven as a warm, clean community with attentive staff and strong activity programming, and several specifically praise the memory care (OPAL) team and respite care experience. However, a handful of serious complaints about neglect, unexplained injuries, and unsanitary conditions stand in sharp contrast to the many positive reports, and a few reviewers note inconsistent food quality and technology issues.
AI-generated from reviews and community data.
The Landing of North Haven is a senior living community in North Haven, Connecticut offering Assisted Living, Memory Care and Independent Living. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.0 out of 5 across 40 reviews.
The Landing of North Haven is an assisted living and memory care community located in North Haven, Connecticut. Operated by Leisure Care, the community provides personalized care with a focus on maximizing independence and well-being through what it describes as a beyond-the-body approach to senior living.
The community offers spacious studio, one-bedroom, and two-bedroom assisted living apartments as well as private and neighbor suites licensed for memory care. All apartments feature individual climate controls, 24-hour monitoring and response systems, and built-in emergency communication systems. Independent living and assisted living apartments are pet-friendly.
The Landing emphasizes an active lifestyle through programs designed to help residents regain mobility and pursue activities like running and biking. Dining is presented as a social experience, with a full-service restaurant offering homemade meals and a bistro for snacks and beverages throughout the day. The community offers various programming aimed at well-being and community connection.
Located in New Haven County near the intersection of State Route 22 and Clintonville Lane, the community is situated close to Watermans Brook Walking Trail, Gateway Community College, and the local senior center. Nearby amenities include shops, dining options, parks, churches, banks, the North Haven Memorial Library, and quality healthcare facilities.
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Help Me Choose4overall · 40 ratings combined
4★ on Google (40)
Ellyn Ferguson
Jun 2026
The Landing is amazing. The staff from the front desk, drivers, maintenance, hairdresser, and sales management are awesome and super helpful. The OPAL Memory Care staff are very caring and attentive to their patients.<br>Could not ask for a better place for mom.<br>❤️🤗❤️🤗❤️🤗❤️🤗❤️🤗
ME Renuart
Feb 2026
We moved mom into the Landing in March 2024. She did not want to leave her house but it was time. We had previously toured places and knew the only choice was the Landing. It’s clean, beautiful, the entire staff from top management to the dishwashers are all friendly, thoughtful, and caring. Mom has made a lot of friends and actively participates in the games and even does some fitness classes (she’s 94!). Recently I sent her a Walmart shipment (I am far far away from her) and didn’t think about the Landing closing the doors at 7pm (family can get in with a code and there’s always someone around but the front desk isn’t manned). Walmart came after 7 and left the delivery in the foyer of the building. And I failed to check the photo to see WHERE they delivered. A staff member saw the delivery sitting outside and brought it up to mom - not her job but she just did it. Even offered to put the things away. This is absolutely typical of everyone at the Landing - they just take care of things. Then why not a 5 star rating? Frankly for the price I expect better food. It is just okay to good. Sometimes they nail it with their specials. But serving things like processed cheese I just can’t fathom. We have brought this up and they have meetings with residents and their families (they are VERY open and communicative) but the food remains just average. In every other way they are<br>fantastic. And don’t worry Mom isn’t starving! She always finds something - and they will serve breakfast any time so she can always get something she likes.
Joe Panza
Dec 2025
I am so thankful to be living at this amazing community. The staff here is so great to both me and my mom. Everyone is so helpful and friendly from the managers to all the dining staff to housekeeping to the activities and nursing team. Thank you for all you do each day to make this a great place for my mom and I to live.
Aimee Colvin
Sep 2025
My Dad moved into The Landing in early June which was a quick decision on all of our parts after we deemed that he really should have some assistance in life. He was agreeable but difficult. After visiting and getting a tour, we were very impressed. My Dad moved in within the week. Although he was immediately demanding about his belongings and getting his pictures put up, they did not skip a beat. The day after move in, the guys were in his room hanging pictures and family photos under his “direction”. They couldn’t have been more accommodating or nicer. Pat, Allie and the entire staff were exceptionally helpful, friendly, patient and so nice to deal with, beginning with the logistics of the move to the paperwork that needed filling out to the actual move in day, it was seamless. After moving in they made my Dad feel very welcome which made his transition from living by himself much easier. The Landing is beautifully appointed, very clean, has absolutely no odor (which many do) and appears to have great activities for their residents. The food is also very good which is so important. I would highly recommend The Landing if/when the time comes and it becomes necessary to move into an assisted living facility.
Coss Family
Jun 2025
My mom is so very happy at The Landing. The staff are genuinely caring and attentive. Even the contracted service providers have a giving attitude. The activities are varied and the meals are delicious. The hallways and public spaces are immaculate and my mom's apartment is cleaned weekly by a conscientious staffer who does it "mom's way" with a smile on her face. I visited 5 other places and found them dingy, dark and dismissive in comparison to The Landing. Visit and see for yourself.
The Landing of North Haven offers Assisted Living, Independent Living and Memory Care.
Yes. The Landing of North Haven lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
The Landing of North Haven is located at 201 Clintonville Rd in North Haven, Connecticut.
Most families describe The Landing of North Haven as a warm, clean community with attentive staff and strong activity programming, and several specifically praise the memory care (OPAL) team and respite care experience. However, a handful of serious complaints about neglect, unexplained injuries, and unsanitary conditions stand in sharp contrast to the many positive reports, and a few reviewers note inconsistent food quality and technology issues.
Submit the Request Information form on this page to connect with The Landing of North Haven and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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