melissa paller
Jul 2026
The staff that we are are in close contact with are wonderful. They fill me in on the progress of my father twice a week easily.
1 / 5CMS Care Compare
Reviews of this skilled nursing and rehab center in South Hampton are sharply split: several families describe serious concerns about neglect, rough handling, and cleanliness, while others praise the rehab therapy team and communication with staff. With a 4.1 average from 157 Google reviews alongside detailed complaints, prospective families should look closely and ask pointed questions during a tour.
AI-generated from reviews and community data.
The Hamptons Center For Rehabilitation And Nursing is a senior living community in South Hampton, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 157 reviews.
The Hamptons Center for Rehabilitation and Nursing is a 280-bed skilled nursing and long-term care facility in South Hampton, New York.
Family experiences here are sharply divided. Some report attentive therapy staff who proactively communicate progress, flexible meal options with between-meal snacks available, and caring direct care workers. Others describe serious concerns: inconsistent food service (menu requests reportedly ignored), prolonged wait times for assistance, inadequate staffing levels, and isolated incidents of rough handling. One family noted the staff they worked with were "wonderful" but highlighted that the facility is understaffed, with the dementia unit described as visibly neglected.
The facility holds a 4.1 out of 5 Google rating based on 157 reviews, reflecting this mixed picture. Prospective families should expect variability in care quality and responsiveness, particularly during higher-census periods or shifts with thinner staffing.
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Help Me Choose4.1overall · 157 ratings combined
4.1★ on Google (157)
melissa paller
Jul 2026
The staff that we are are in close contact with are wonderful. They fill me in on the progress of my father twice a week easily.
Antoinette Ciaglo
Apr 2026
Do not send anyone to this rehab center. My husband was thrown into his bed by a 6 ft aid when he grabbed my husband by the arm and it cut open his arm making it bleed profusely . He has to wait hours for someone to come and help him. I called the nurses station to ask if my husband was back to his room and when I called back a second time I was told I already asked a question. You only get to ask one question! I am having my husband transferred immediately! My daughter went to see my husband and he had been sitting in urine all afternoon until my daughter got there at 7:30pm and got the necessary help to change his garnets and bedding.
Kristine Guzzo
Mar 2026
It sucks. Its dirty. The floors are sticky. Residents walking around or in wheelchairs coughing and sneezing with no mask on and are allowed to roam the floors SOME staff are obnoxious, unprofessional and outright rude and cruel. My brothers weekly menu was ignored and he was given cold baloney and American cheese sandwich and a cup of juice 3 days in a row for dinner because the spiteful staff refused to fax his menu request to the kitchen.This is because I speak up for my brother who has to live there and is afraid to complain for fear of more mistreatment. This was a last resort and I am actively working on getting him out of there before he dies. This mistreatment began when I pointed out to one of. The nurses he looked and felt sick for days and the staff ignore me. So for 2 weeks he was sick and then they finally sent him to the hospital where an MRI of his brain showed he had just suffered a mild stroke. It was also seen he had a mild stroke approximately 2 weeks prior, yes the same 2 weeks prior that he looked sick. He had. A stroke. Left untreated and ignored because the nurse that I mentioned my brother being sick to ,choose to ignored me because I am his voice, his advocate. So yes . So he had a second stroke 2. Weeks later. In the hospital
Shannon Rueb
Feb 2026
Staff members are wonderful but overworked This place is understaffed. The wall color in the Dementia unit is drab, sad and dirty. No music and family members/visitors are not allowed in activities room.
patricia muller
Jan 2025
Son was transferred here for rehab.Large 280 bed rehab and nursing facility.Staff from all therapy departments called me to get some insight into how he was before the accident so that they could understand what was needed to get him back to his normal level. Food was good and sandwiches were available if the meal was not something my son liked to eat. Between meal snacks are also provided if patients requested them.The three therapists who provided service while I was there were very patient with getting the evaluations completed so they could personalize his therapy.They also understood his transition anxiety in the new surroundings and returned to check on him regularly.Rooms are clean with decent furnishings, tvs, and lamps to make it less institutionalized. Laundry service is provided if you wish. So far both of us are happy with this center.
5 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2026
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2026
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2026
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2026
Respond appropriately to all alleged violations.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 12, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 12, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 12, 2026
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Nov 22, 2024
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023
Install proper backup exit lighting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Hamptons Center For Rehabilitation And Nursing offers Skilled Nursing / Long Term Care.
The Hamptons Center For Rehabilitation And Nursing is located at 64 County Road 39 in South Hampton, New York.
Reviews of this skilled nursing and rehab center in South Hampton are sharply split: several families describe serious concerns about neglect, rough handling, and cleanliness, while others praise the rehab therapy team and communication with staff. With a 4.1 average from 157 Google reviews alongside detailed complaints, prospective families should look closely and ask pointed questions during a tour.
The Hamptons Center For Rehabilitation And Nursing had 5 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with The Hamptons Center For Rehabilitation And Nursing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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