The Enclave of Franklin is an assisted living, independent living, and skilled nursing community in Franklin, Rhode Island. It serves residents across multiple care levels, from those living independently to those requiring memory care and longer-term medical support.
Families consistently highlight the welcoming atmosphere and attentive staff as defining strengths. Multiple relatives describe feeling reassured by the community's approach to transitions, one family wrote, "the easiest piece was choosing The Enclave." Staff members are noted for going beyond routine tasks: a marketing director personally checked in during a new resident's first days, and the team managed admissions during COVID with care and clear communication. Residents are described as actively engaged in activities, dining together, and forming friendships, with one family noting their father "often participates in some of the many" daily programs.
Some families raised concerns about proactive medical coordination, one mentioned needing to independently arrange appointments for haircuts or podiatry, suggesting that while the community responds to immediate needs, families may need to take initiative on preventive care. Another review alluded to internal communication issues between staff members.
The Enclave holds a 4.7 out of 5 rating across 63 Google reviews, with the majority of feedback focused on staff warmth, safe environments, and meaningful improvements in residents' social engagement and quality of life after moving.