MyLivingChoice

Carrolton Of Fayetteville

2461 Legion Road

3.8(31 ratings)· Fayetteville average: 4.3

Carrolton Of Fayetteville, photo 1

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Staffing concern
One reviewer reported a nurse covering 25 patients

What Families Think

Families describe Carrolton of Fayetteville as a caring, community-run skilled nursing facility where staff and social workers are frequently praised for compassion and support during difficult placements, and where rehabilitation progress after strokes and other serious health events has been notable. At the same time, a couple of reviewers report serious concerns about understaffing, delayed medication, cleanliness, and unprofessional conduct during care planning meetings.

The Good

  • Staff praised as compassionate, patient, and attentive
  • Notable rehabilitation progress after stroke and brain injury
  • Social worker Heather singled out for exceptional support
  • Admissions and management described as helpful and caring
  • Facility described as having a calm, home-like feel

The Bad

  • One report of a nurse handling 25 patients at once
  • One report of a two-hour delay in scheduled pain medication
  • One report of cleanliness and communication issues with families
  • One report of unprofessional, dismissive staff behavior in a care meeting

AI-generated from reviews and community data.

Carrolton Of Fayetteville is a senior living community in Fayetteville, North Carolina offering Skilled Nursing / Long Term Care. Families rate it 3.8 out of 5 across 31 reviews.

About Carrolton Of Fayetteville

Carrolton Of Fayetteville is a skilled nursing / long term care community in Fayetteville, North Carolina. The community is licensed for up to 120 residents.

Families rate Carrolton Of Fayetteville 3.8 out of 5 based on 31 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Carrolton Of Fayetteville

Skilled Nursing / Long Term Care

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Reviews of Carrolton Of Fayetteville

3.8overall · 31 ratings combined

3.8★ on Google (31)

Eric Evans

Jun 2026

via Google

About 10 weeks ago, our family’s lives changed in an instant when my father suffered a severe stroke that affected both his ability to speak and walk. What made it even more shocking was that just hours earlier he had been living life exactly as he always had — driving himself to the store several times that day and spending hours tending to his beloved vegetable garden. After waking up from his afternoon nap, everything changed. After being evaluated at our local hospital, it quickly became clear that his condition required a higher level of care, so he was transferred nearly two hours away to a neurological medical center where he began the difficult journey toward recovery. Unfortunately, after his discharge he was placed in a nursing facility that simply wasn't equipped to continue the progress he had made. Instead of improving, he ended up back in the hospital facing additional complications beyond the stroke itself. Thankfully, once he was stable enough for skilled nursing care, he was transferred to Carrolton of Fayetteville. To be honest, our family was extremely apprehensive. Given our previous experience, we had every reason to be worried about placing our father in another facility. Those fears disappeared very quickly. My father has now been at Carrolton of Fayetteville for 30 days, and our family cannot say enough good things about the care he has received. The staff has been nothing short of amazing — friendly, compassionate, professional, and incredibly competent. More importantly, they treat him with dignity, patience, and genuine kindness. When he arrived, he was often withdrawn, frustrated, and combative — understandable emotions considering everything he had endured. Today, we see a completely different person. While he has not yet regained his ability to walk or speak fully, he is trying again, and that alone is an incredible victory. The spark is back. With every visit, we notice positive changes. Sometimes it's clearer attempts at verbalizing words. Sometimes it's movement in a part of his body that doctors once thought might never return. Each small improvement gives our family hope, and those moments are happening more and more often. It isn't just our family noticing the difference either. Friends and relatives who visit regularly all comment on how much better he looks, how much happier he seems, and how far he has come in such a short time. Recovery after a severe stroke is never easy, and we know there is still a long road ahead. But for the first time since this journey began, we truly feel hopeful about the future. We firmly believe that the positive, encouraging atmosphere at Carrolton of Fayetteville has played a major role in that progress. To everyone at Carrolton of Fayetteville: thank you for caring for our father not just as a patient, but as a person. Thank you for giving him back his motivation, his spirit, and giving our family something we desperately needed — hope. We will always be grateful.

Linda Inman

Jun 2026

via Google

The Carrolton of Fayetteville is a premiere nursing home. The staff genuinely care about residents and provide individualized care and activities for residents based on their capabilities. The facility radiates a home feeling and calmness.

Think4YourSelf

May 2026

via Google

Its another cash machine for the elite. There is not enough staff and the patients are the ones that suffer. The nurse today had 25 patients to care for. This is absolutely ridiculous. My aunt was scheduled for pain medicine at 12. It was almost 2pm before it was given to her. I understand the nurse had an emergency with another patient this doesn't make it acceptable. And on top of that they get agitated if you complain. Ann Drabek

Dawna Daves

Apr 2026

via Google

I want to take a moment to pray for this skilled nursing facility. 🙏🏼 I want to pray for the staff and residents. My own Mom is in this facility. God truly needs to intervene. This nursing facility needs to meet safety, cleanliness, compassion, and needs more professional staff that know how to care for the elderly with compassion. Maintenance seems to be another issue that needs to be addressed. Remember, if you are blessed to reach the age of some of these patients, remember how you would want to be treated. Regardless of your illness. This facility needs to communicate with family and their residents. Return phone calls to family members and make sure all medical needs are being met for each resident. Dignity is very important to those who are reaching end of life. I would recommend closing doors to those rooms to those who cannot speak for themselves. In addition, if you plan on having a care plan meeting with this facility take an advocate with you. The Administration staff are not professional and find ways to turn wrongdoings back on you, or stay silent. A care meeting should cover a lot of areas of the residents care. Several knocks at the door, interruptions. All members had computers, laptops so it was clear outside communication was happening during the meeting. Eye rolling, yawning, smirks, very disrespectful. If you are in the meeting stay aware of what's going on during that time. Placing a family in a nursing home is a difficult decision. I took care of my Mom over 18 years. Now I'm sick in treatment. I'm also on the Autism Spectrum, but I'm not by no means uneducated. I taught school. Yet, during the Care Meeting, I was disrespected by several Administration members. This is unacceptable. The meeting ended with making my Mom move to another facility that I have to find within a week. A brain aneurysm survivor and has become very swollen in this facility and cognitive decline. My Mother was able to pay and recieved extra help from the State. Apparently, did not meet certain criteria. I left more confused and questions unanswered They were not going to answer them I am a minister, I pray for these families Please watch over your loved ones 🙏🏼

tim lombardi

Apr 2026

via Google

I have to say that in speaking with nursing facilities in the past here in CA and in NC that Heather has to be one of the most compassionate and helpful social worker I have ever met. All of you know how distraught we can get when our loved ones need a facility and their help. We have so many emotions that we have to deal with when placing our loved ones in a home. Please know that the first time I spoke to Heather I knew in my spirit that all will be okay. I can't believe the time patience and knowledge that she gave us. When we call the person on the other line represents what we do not hear or see in speaking with Heather she displayed the caring attitude that represents the whole facility and with that I was encouraged. Please if you have or know of a loved one that is need of long term care or even short term call CARROLTON OF FAYETTEVILLE asked for Heather all will be fine. God Bless Tim & Donna

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Government Inspection History

8 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 12, 2025Health Standard4 citations
  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

Jun 14, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Jul 10, 2024

Jun 4, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2024

Apr 25, 2024Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 14, 2024

Apr 2, 2024Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2024

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2024

Feb 29, 2024Health Complaint4 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 1, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2024

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2024

Jul 3, 2018Fire Safety StandardHealth Standard14 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity J of L: immediate jeopardy, isolatedCorrected Jul 11, 2018

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedCorrected Jul 11, 2018

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity G of L: actual harm, isolatedCorrected Jul 11, 2018

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2018

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2018

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2018

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2018

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2018

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2018

  • Honor each resident's preferences, choices, values and beliefs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2018

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2018

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2018

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2018

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2018

Jul 21, 2017Fire Safety Standard8 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2017

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2017

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2017

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2017

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2017

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2017

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2017

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2017

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Carrolton Of Fayetteville offer?

Carrolton Of Fayetteville offers Skilled Nursing / Long Term Care.

Where is Carrolton Of Fayetteville located?

Carrolton Of Fayetteville is located at 2461 Legion Road in Fayetteville, North Carolina.

What do families say about Carrolton Of Fayetteville?

Families describe Carrolton of Fayetteville as a caring, community-run skilled nursing facility where staff and social workers are frequently praised for compassion and support during difficult placements, and where rehabilitation progress after strokes and other serious health events has been notable. At the same time, a couple of reviewers report serious concerns about understaffing, delayed medication, cleanliness, and unprofessional conduct during care planning meetings.

How did Carrolton Of Fayetteville do on recent health and safety inspections?

Carrolton Of Fayetteville had 8 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Carrolton Of Fayetteville?

Submit the Request Information form on this page to connect with Carrolton Of Fayetteville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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