Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2006
Home Health Compare
Tender Care Home Health & Hospice is a home health agency serving El Paso, Texas offering Home Health. Families rate it 4.7 out of 5 across 95 reviews.
About Tender Care Home Health & Hospice
Tender Care Home Health & Hospice is a Medicare-certified home health agency serving El Paso, TX and has been Medicare certified since 2006. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Tender Care Home Health & Hospice 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Tender Care Home Health & Hospice
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4.7overall · 95 ratings combined
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Medicare Quality of Care
Tender Care Home Health & Hospice is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency83%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well84%US 86%
- The team discussed medicines, pain and home safety87%US 82%
300 completed patient surveys, 21% response rate.
Hospital outcomes
- Discharged to the community82%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)16%US 11%Worse than
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around96%US 83%
- Patients got better at getting in and out of bed95%US 83%
- Patients got better at bathing98%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly98%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations66%US 61%
Service area
Tender Care Home Health & Hospice reports serving 27 ZIP codes, including El Paso, Anthony, Canutillo, Clint, Fabens, San Elizario. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 679522. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Tender Care Home Health & Hospice offer?
Tender Care Home Health & Hospice offers Home Health.
Where is Tender Care Home Health & Hospice located?
Tender Care Home Health & Hospice is located at 6400 Escondido in El Paso, Texas.
Does Medicare cover care from Tender Care Home Health & Hospice?
Yes. Tender Care Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Tender Care Home Health & Hospice?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Tender Care Home Health & Hospice?
Submit the Request Information form on this page to connect with Tender Care Home Health & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Tender Care Home Health & Hospice? Claim this listing to update photos, pricing, and details. It's free.
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