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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Sunny Hill as a clean, county-owned skilled nursing facility with attentive nursing and rehab staff and plenty of activities. Several reviewers praised specific nurses and CNAs by name, though one detailed account raised serious concerns about staffing and communication during a COVID outbreak.
AI-generated from reviews and community data.
Sunny Hill Nursing Home-Will County is a senior living community in Joliet, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 25 reviews.
Sunny Hill Nursing Home of Will County is a 156-bed skilled and intermediate nursing care facility located in Joliet, Illinois. Owned and operated by Will County, it is a not-for-profit health care center providing skilled nursing, intermediate care, rehabilitation, and Medicare services to residents.
The facility is organized around resident-centered care principles, emphasizing individual choice and dignity. Nursing staff, including registered nurses, licensed practical nurses, and certified nursing assistants, are available 24 hours a day. Care teams develop individualized plans addressing activities of daily living such as bathing, dressing, grooming, and eating, along with medication administration and pain management to promote independence and quality of life.
Dining at Sunny Hill reflects resident choice, with two entrees offered at lunch and dinner, along with salads, fruit, and daily specials. Residents may select meals in the main dining room or in avenue-specific dining rooms with kitchenettes to ensure food is served at proper temperature. A monthly Resident Food Council Meeting invites residents and families to suggest improvements and select special meals served on the third Wednesday of the following month.
The facility operates multiple departments including Nursing, Social Services, Rehabilitation, Life Engagement, Office Administration, Finance, Food and Nutrition Services, Housekeeping and Laundry, and Maintenance. The community supports resident engagement and participation in facility life as part of its person-centered approach to care delivery.
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Help Me Choose4.3overall · 25 ratings combined
4.3★ on Google (25)
Melinda King
Jul 2025
My mom is a recent resident at SunnyHill . It was hard at the beginning and there was a lot of adjustment for her. The nursing staff, physical therapy dept and social workers were so helpful and kind. The place is kept so clean and they have lots of activities to do. Angie at the salon does a great job and has such a kind heart. I am so glad she is in good hands . Highly recommended this place for your loved ones.
Angela Sannasardo
May 2025
Is a very great place my Dad by heart is at sunny hill and there's a lot of great nurses or cna 's there one that stands out her name is Angela she is a great person takes good care of my dad but there so many more that take good care Sunny Hill Nursing Home. Is a great place .
AARON CANNON
Jan 2025
The place is pretty nice, I was told they are getting new beds and funiture in a few months. I just wish they had warm water when they shower. The windows are drafty and they get cold at night, especially those winter nights.
KARLA BAGGETT
Oct 2022
My mother moved to Sunny Hill after a stay in the hospital. She could not do much of anything when she left the hospital. She went to therapy 5 days a week. She would always ask when she could have her own room. I continually told her when she gets stronger, she could have her room. ( they actually have a waiting list ). After 100 days of physical therapy a room just so happened to come available. She was overjoyed with her new room and her pictures on her walls. She loved showing them to anyone that would come to her room. One of her doctors said at one time she is a very complex patient. You name it and she had it. After many years of in and out of the hospital, she called Sunny Hill her home. She got sick and had the flu and pneumonia. It was just too much for her and she passed away. Sunny Hill and all of their staff and terrific. From management to CNA to Nurses. All were great. I would strongly recommend Sunny Hill. It's a Hidden gem. Really check it out if you have a loved one that is needing extra care. Thank you, Sunny Hill for everything you have done for my mom.
Mary McGorman
Jan 2021
Up until covid hit I would have given Sunny Hill a 5 star rating. The nursing staff are amazing and my dads favorite nurses were Kristina from Ireland on days and Marianne from the Philippines on pm's. The food is descent, very clean facility, lots of activities, beautiful grounds, great big bedrooms and staff I was so greatfull for until covid hit them hard. Unfortunately, he had contracted covid from a staff member...obviously. The residents were under quarantine and couldn't go out... Staff members have a life too so I understand how it goes and how covid gets into the facility. Dad was immediately transferred to the covid unit 2nd Ave. My father stopped eating there and the 2 nurses who had 18 patients. They just couldn't handle the work load. They couldn't even make a call to us and give us updates or report. I felt horrible for them they couldn't even do their jobs they were overwhelmed. Where was the help they needed? Prior to this they brought agency in to cover shifts. The nurses on 6th Avenue has no clue how bad my dad was and were seriously shocked and upset when he passed. They obviously didn't communicate with the other nurses that worked there. Maybe they would have helped 2nd Ave nurses and residents if they new how short staffed they were. I know from weekly and bi-weekly updates the staff and residents positive for covid was climbing fast in the last 4 month's but mostly October and November. Last I heard that the second wave of positive staff was 52 and residents 48. How could they run this facility with so many staff quarantined? The day he went into second avenue that was it. When I finally got dads nurse on the phone he was declining rapidly. I insisted they get him to the hospital. He was sent to St Joe's. He was treated for a UTI but nothing for covid and was sent back to Sunny Hill on oral antibiotics. He continued to decline and I wouldn't have even known until I persistently called the unit and the nurse said she didn't have time to update me. What oral antibiotics?? My dad couldn't eat or drink so how was he able to take his them. So called the nurse manager and again being aggressive got dad to Silver Cross hospital. Finally, but by now dad had viral pneumonia, heart damage, crazy elevated blood pressure, still a UTI dad was still not eating or getting any nutrition. Dad got the medication he needed but it was to late. Dad passed during the early hours of the morning he was going to come home on hospice. Yes, my father had a good long life but to see him not get the medical treatment he could have had when he was initially diagnosed he could have had a chance. His mind was sharp, he knew the staff and administrator Maggie personally. I so try to understand the magnitude of covid running thru a nursing home just so wish they had more hands to help the sick.
7 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Sunny Hill Nursing Home-Will County offers Skilled Nursing / Long Term Care.
Sunny Hill Nursing Home-Will County is located at 421 Doris Avenue in Joliet, Illinois.
Families describe Sunny Hill as a clean, county-owned skilled nursing facility with attentive nursing and rehab staff and plenty of activities. Several reviewers praised specific nurses and CNAs by name, though one detailed account raised serious concerns about staffing and communication during a COVID outbreak.
Sunny Hill Nursing Home-Will County had 7 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Sunny Hill Nursing Home-Will County directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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