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Home Helpers Home Care of DuPage and Will

4905 Main St

4.9(65 ratings)· Downers Grove average: 4.5

Home Helpers Home Care of DuPage and Will, photo 11 / 4

Quick Facts

Backup coverage policy
Always finds substitute if caregiver calls off
Family communication tool
Online portal shows daily caregiver care notes
Veteran care referrals
Works with VA to arrange veteran caregiving
Scheduling flexibility
Care ranges from a few hours to 24/7

What Families Think

Families overwhelmingly describe this home care agency as reliable, communicative, and deeply attentive, with owner Michael and office staff frequently singled out for personal involvement and quick problem-solving. Reviewers consistently praise individual caregivers for compassion, consistency, and going beyond basic duties, especially through difficult transitions like hospice, dementia care, and hospital discharges. A single detailed negative review described unprofessional treatment and unreturned calls after a client raised a concern.

The Good

  • Reliable substitute coverage when a caregiver is unavailable
  • Owner personally involved in matching and problem-solving
  • Strong, proactive communication from office staff
  • Experienced with dementia, Alzheimer's, and hospice transitions
  • Caregivers described as compassionate and highly consistent
  • Flexible scheduling from a few hours to 24/7 care

The Bad

  • One report of unprofessional treatment and unreturned calls after a complaint
  • No published pricing information available

AI-generated from reviews and community data.

Home Helpers Home Care of DuPage and Will is a home care agency serving Downers Grove, Illinois offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.9 out of 5 across 65 reviews.

About Home Helpers Home Care of DuPage and Will

Home Helpers Home Care of DuPage and Will is a home care service serving Downers Grove, Illinois and surrounding areas. The agency provides in-home care assistance that allows seniors to remain in their own homes while receiving support with daily activities and personal care needs.

The service offers customized care plans tailored to individual needs, including assistance with personal care and hygiene, mobility and safety around the home, medication reminders, meal planning and preparation, and support following hospital or rehabilitation stays. Caregivers also provide companionship and help seniors stay connected with family, friends, and community through social engagement and regular check-ins.

Home Helpers emphasizes a holistic approach to care that addresses physical health, mental engagement, and emotional well-being. Services are designed to help maintain independence and dignity while reducing stress for both clients and their families. The agency matches caregivers with clients based on personal preferences and compatibility, with an emphasis on building genuine relationships and reliable, attentive support.

Care is available on a flexible basis, ranging from a few hours of assistance to ongoing 24-hour support. The agency serves seniors with various care needs, including those with cognitive decline and complex medical requirements. Caregivers are selected for their experience, empathy, and commitment to enhancing quality of life.

Types of Care at Home Helpers Home Care of DuPage and Will

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • Medication Management

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Reviews of Home Helpers Home Care of DuPage and Will

4.9overall · 65 ratings combined

4.9★ on Google (65)

Denise Cantrall

Jul 2026

via Google

Rosita is fabulous and was very helpful

Janice Dugan

Jun 2026

via Google

I have Home Helpers for 2 Years and my caregivers are Judy, Noelia, and Shacyra . All 3 are very good and assist me with dressing and other tasks. I feel safe with them and am happy to have each of them.<br>Shacyra has done extra coverage in the last minute and was always on time and thorough in her work.

Keith Mandic

Apr 2026

via Google

Sunshine's personality is very good. She seems to be very knowledgeable in the nursing field and has a willingness to take care of the patient. We enjoy having her in our home.

Mickie Vaira

Apr 2026

via Google

Very happy with services provided by Theresa and Sharon!!!

Jim

Mar 2026

via Google

Just a quick note of appreciation to HH and particularly to Michleen Bishop for her assistance, dedication and companionship when helping my wife and providing me a little rest.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Home Helpers Home Care of DuPage and Will, never sold or shared.

Frequently Asked Questions

What types of care does Home Helpers Home Care of DuPage and Will offer?

Home Helpers Home Care of DuPage and Will offers At-Home Care.

Where is Home Helpers Home Care of DuPage and Will located?

Home Helpers Home Care of DuPage and Will is located at 4905 Main St in Downers Grove, Illinois.

What do families say about Home Helpers Home Care of DuPage and Will?

Families overwhelmingly describe this home care agency as reliable, communicative, and deeply attentive, with owner Michael and office staff frequently singled out for personal involvement and quick problem-solving. Reviewers consistently praise individual caregivers for compassion, consistency, and going beyond basic duties, especially through difficult transitions like hospice, dementia care, and hospital discharges. A single detailed negative review described unprofessional treatment and unreturned calls after a client raised a concern.

How can families visit Home Helpers Home Care of DuPage and Will?

Submit the Request Information form on this page to connect with Home Helpers Home Care of DuPage and Will and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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