MyLivingChoice

Sunny Acres Nursing Home

254 Billerica Road

3.7(49 ratings)· Chelmsford average: 4.4

Sunny Acres Nursing Home, photo 11 / 2

Quick Facts

Total units
93
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
93
Transportation access
Located directly on an LRTA public bus route
Facility history
Operating as a skilled nursing facility since 1948

What Families Think

Reviewers are sharply divided on Sunny Acres. Most describe attentive nurses, strong physical therapy results, and a clean, well-run facility, while one detailed account describes long delays in care response, ignored dietary requests, and poor communication with family during a rehab stay.

The Good

  • Physical therapy praised for fast, effective results
  • Facility described as clean and odor-free
  • Nursing staff called professional and responsive
  • Multiple daily activities offered
  • Good food with meal alternatives available

The Bad

  • One detailed report of call-button response taking an hour or more
  • One report of ignored dietary preferences and requests
  • One report of poor communication and unreturned calls from case managers
  • One account described lack of daily socialization outside of therapy

AI-generated from reviews and community data.

Sunny Acres Nursing Home is a senior living community in Chelmsford, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 49 reviews.

About Sunny Acres Nursing Home

Sunny Acres Skilled Nursing and Rehabilitation Center is a skilled nursing facility located in Chelmsford, Massachusetts, on Route 129 just off Route 3 and accessible from Route 495. The community is situated on an LRTA bus route.

Established in 1948, Sunny Acres has a long history of providing skilled nursing and rehabilitation services to its residents. The facility is designed to offer support, healing, and comfort within a warm and nurturing environment where individual needs are addressed with professional care.

The community emphasizes compassionate care tailored to each resident's unique requirements, combining its established legacy with a commitment to resident well-being.

Types of Care at Sunny Acres Nursing Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Sunny Acres Nursing Home

3.7overall · 49 ratings combined

3.7★ on Google (49)

Kate Suduiko

Jun 2026

via Google

Frank Salvucci has been in 5 rehab facilities in six years for various reasons. Our best experience.has been at Sunny Acres. It may be on the old side but it is immaculate. The physical therapy is amazing. I still do not know how they got him walking in such a short period of time. I have to give a shout out to Maria. The nurses are professional and caring. They are always willing to answer questions and explain things.. There are numerous activities each day. The food is very good and there are always alternatives if the meal is not to your liking. The team works great together. If you ever need a rehab facility, Sunny Acres should be your choice.

Denise Sayer

May 2026

via Google

Sunny Acres should be rebranded as Nightmare Acres. After. serious surgery, my father needed help getting back on his feet. Sadly, my father's time there was horrible. He hated it. Now my father is very easy going and very upbeat. The fact that he had nothing good to say about this place is a case in point. He normally can find good in every situation. We talk to my father everyday, we have family and siblings that visited everyday. Unfortunately, we saw first hand how hard it was to get anyone to respond to both my father's as well as our requests. It's a sad place and it doesn't feel well managed from a skilled nursing or rehab perspective. When patients press the call button, it may take an hour or more to get a response. Nighttime responses are even worse. There are no socialization efforts. Once they have PT, they go back into their room and lay in bed for the entire day. It's sad but it is totally preventable because they have an activities room where patients could be brought for some much needed social interactions, watch a movie with others, or just have coffee with people. My father was not offered this option even once. Diet preferences are totally ignored, he was served scrambled eggs daily (which he hates and made known to the staff) yet he was served eggs instead of the cereal he requested. I will say there were a couple of people who were responsive but only because I was present and asked that the issue be addressed. I had to ask the rehab administrator to intervene for me at one point because I had not received a return call from the case manager or nurse manager after leaving about 5 messages over two days. Just shortly before requesting that my father be discharged, I had a conversation with the rehab nurse manager and case manager. It became a "he said/she said" discussion where it was clear they have their opinion, we have ours and ours didn't matter. At that point, I discussed discharge plans. They wanted to wait another day so it was easier for them to do the discharge paperwork, not because he needed to stay another day for any medical reason. I disagreed and asked them to accomplish this as soon as possible that day because we were taking him home. If you have other choices about where your loved one can be placed while recovering, please explore them. I have nothing good to say about this place.

Francis Elliott

Apr 2026

via Google

For me Sunny Acres represents the Gold Standard! The staff is competent, friendly, organized, and responsive. The facility is clean and odor free! You ask a question and it gets answered TODAY not tomorrow or next week. The nursing staff , social services, therapists , business office personnel, food services and house keeping staff have all treated my brother and I with respect and have worked deli gently to ensure every aspect of his care is professionally provided.

Kirk Marshall

Mar 2026

via Google

Recently a family member needed rehabilitation care. Sunny Acres did a wonderful job providing that care. The staff were very friendly and attentive. The facility is very clean and well run. I would highly recommend Sunny Acres for long-term care and rehabilitation.

Susan

Mar 2026

via Google

I love the positive, encouraging atmosphere, so many fun activities, seems like there is always something to look forward to! Caring staff members, they put their hearts and souls into caring for the residents. I’ve told my husband, if the time comes when I need it, I want to be at Sunny Acres !

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Government Inspection History

3 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 6, 2025Fire Safety StandardHealth Standard14 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025

Jun 26, 2024Fire Safety StandardHealth Standard8 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

Feb 27, 2023Fire Safety StandardHealth Standard20 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2023

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 13, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Perform COVID19 testing on residents and staff.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sunny Acres Nursing Home offer?

Sunny Acres Nursing Home offers Skilled Nursing / Long Term Care.

Where is Sunny Acres Nursing Home located?

Sunny Acres Nursing Home is located at 254 Billerica Road in Chelmsford, Massachusetts.

What do families say about Sunny Acres Nursing Home?

Reviewers are sharply divided on Sunny Acres. Most describe attentive nurses, strong physical therapy results, and a clean, well-run facility, while one detailed account describes long delays in care response, ignored dietary requests, and poor communication with family during a rehab stay.

How did Sunny Acres Nursing Home do on recent health and safety inspections?

Sunny Acres Nursing Home had 3 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sunny Acres Nursing Home?

Submit the Request Information form on this page to connect with Sunny Acres Nursing Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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