4.3(160 ratings)· Strongsville average: 4.4
1 / 5CMS Care Compare
Families largely describe Avenue at Strongsville as a caring, well-run skilled nursing and rehab facility with strong therapy staff and a clean, modern setting. A few reviewers, however, raised concerns about staffing shortages and, in one case, cleanliness and memory care support.
AI-generated from reviews and community data.
Avenue at Strongsville Care and Rehabilitation Center is a senior living community in Strongsville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 160 reviews.
Avenue at Strongsville Care and Rehabilitation Center is a skilled nursing and long-term care facility in Strongsville, Ohio, licensed for 99 residents. The community offers short-term rehabilitation following injuries or surgery as well as longer-term residential care.
Families consistently praise the therapy staff, physical therapists, occupational therapists, and nurses, describing them as hardworking and attentive to residents' mobility and recovery. The facility itself is described as modern, clean, and comfortable, with spacious private rooms featuring walk-in showers. Meals are noted as good quality, and the administrative team is recognized for responsiveness to family concerns and ongoing efforts to improve the experience. One family noted they would "definitely select them again" after their rehabilitation stay.
Staffing challenges and inconsistency emerge across reviews as a significant concern. While several families commend individual staff members who "go above and beyond," others report instances of neglect tied to understaffing, with particular concern raised about residents with greater dependency needs. A small number of reviews describe serious incidents involving resident dignity and safety during high-stress periods.
Avenue at Strongsville holds a 4.3 out of 5 Google rating based on 160 reviews. The facility appears to perform strongest in therapy services, physical environment, and administrative responsiveness, though prospective residents and families should carefully evaluate current staffing levels and care protocols for their specific needs.
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Help Me Choose4.3overall · 160 ratings combined
4.3★ on Google (160)
Terri Zrebiec
Jul 2026
My Mom spent several weeks at Avenue at Strongsville as she required rehab following a hospital stay. Understandably, I was worried about leaving her anywhere, but I was extremely pleased with the care Mom received there. From the caring nurses, aides, and therapy team, Mom received the care and attention she needed in order to return home. Additionally, the nurses and aides always made sure Mom was taken to various activities which she enjoyed!
Christina Waller
Jul 2026
I wanted to take a moment to thank Avenue at Strongsville for the wonderful care they provided to one of our residents from The Villas at Bakers Ridge.<br><br>As the Property Manager at The Villas at Bakers Ridge, it's incredibly reassuring to know our residents are in such good hands when they need short-term rehabilitation. One of our residents recently completed rehab at Avenue and returned home so happy. Before she was even discharged, the team had already coordinated her in-home physical therapy, making the transition back home seamless.<br><br>Throughout her stay, the communication from the Avenue team was excellent. They kept us informed and truly demonstrated how much they care about the people they serve. Several of our residents even went to visit her and came back saying, *"It looks like a hotel, and she was treated like a queen."* Hearing that meant so much.<br><br>Something else that really stands out is the consistency of their team. In an industry where turnover can be common, it's refreshing to see so many familiar faces who are committed to providing exceptional care.<br><br>Thank you to everyone at Avenue at Strongsville for your compassion, professionalism, and dedication. It truly makes a difference in the lives of the residents and families you serve.
Judy Toczek
Jul 2026
Our mom's experience at the Avenue was very positive. We were pleased with the care our mom received. Most of the staff went above and beyond to help our mom feel comfortable - with special shout outs to Kara and her activity staff, nurses Nikita and Jessica, STNA's Victoria, Arturo, and Madison, and all the PT's and OT's! These people were gentle, loving and kind - and we appreciate that our mom felt their love and attention. Jennifer in finance helped us navigate the financial aspect and we greatly appreciated her guidance. Nobody takes care of your loved ones like you would, but when a facility is needed, the Avenue is a great alternative.
mickenzie brooks
Jun 2026
My family and I love this facility! Andreya, the admissions director was wonderful to work with through the entire process of on boarding my grandmother and since then, the staff has taken such great care of her. I especially love hearing her talk about all of the different activities and events that are hosted for her to attend. Thank you to everyone at The Avenue for all you do!
Rachel Thies
May 2026
My father died in their care 2 weeks ago and we have yet to receive a call back from anyone explaining what happened.
8 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 25, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Avenue at Strongsville Care and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Avenue at Strongsville Care and Rehabilitation Center is located at 18936 Pearl Road in Strongsville, Ohio.
Families largely describe Avenue at Strongsville as a caring, well-run skilled nursing and rehab facility with strong therapy staff and a clean, modern setting. A few reviewers, however, raised concerns about staffing shortages and, in one case, cleanliness and memory care support.
Avenue at Strongsville Care and Rehabilitation Center had 8 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Avenue at Strongsville Care and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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