peter smith
Jun 2026
Absolutely horribleTyt
1 / 5Quick Facts
- Total units
- 135
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 135
- Inspections
- View history (31 citations)
- Care scope
- Offers both short-term rehab and long-term care
- Ownership
- Part of a family-owned, multi-facility care company
CMS Care Compare
What Families Think
Reviews for Falling Water Healthcare Center are sharply divided: several families praise specific staff members for compassion and attentive care, while others describe serious concerns about cleanliness, medication management, and slow response times. The facility offers both short-term rehabilitation and long-term skilled nursing care as part of a larger care company.
The Good
- Staff frequently praised by name for kindness
- Resident's mood and well-being noticeably improved
- Person-centered care planning involving families
- Activities include Tai Chi, therapy pets, Wii bowling
- Administrator described as accessible and family-focused
The Bad
- One report described facility as dirty and smelling of feces
- One family reported delays getting pain medication adjusted
- Reports of slow call bell response times
- One reviewer described poor communication from administration and billing
AI-generated from reviews and community data.
Falling Water Healthcare Center is a senior living community in Strongsville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 104 reviews.
About Falling Water Healthcare Center
Falling Water Healthcare Center is a skilled nursing facility in Strongsville, Ohio offering short-term recovery, senior rehabilitation services, and long-term care. The center uses a holistic approach to healing, with services designed to support residents' emotional and physical wellness following injury or for managing chronic illness.
The facility emphasizes person-centered care, involving residents and families in every step of the planning process to ensure care plans meet individual needs. Staff work to help residents maintain independence and achieve their highest level of wellness while providing compassionate support.
Programming at Falling Water Healthcare Center includes opportunities for meaningful social connections and engagement. Residents participate in activities such as Tai Chi, therapy pet visits, and Wii bowling, and the center hosts an annual community car show with live entertainment.
Falling Water Healthcare Center is part of CommuniCare Family of Companies, a family-owned company that has grown to become one of the nation's largest providers of post-acute care, including skilled nursing rehabilitation facilities and long-term care facilities.
Types of Care at Falling Water Healthcare Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Falling Water Healthcare Center
3.8overall · 104 ratings combined
3.8★ on Google (104)
Steven Sefcik jr
Jun 2026
The nurses and the aids are awesome there's fresh baked cookies 3 or 4 times a week bingo activities overall great place to be because of the people here they care
Hanan Abuzahrieh
Jun 2026
This rehabilitation facility is one of the worst places I have ever seen. The building is dirty, poorly maintained, and does not provide the level of care that patients deserve. Staff members often ignore patients’ requests and fail to respond when help is needed.<br><br>The smell inside the building is extremely unpleasant from the moment you walk through the door. The furniture is old, worn out, and in poor condition, making the environment even more depressing.<br><br>Patients deserve respect, attention, and proper care, but unfortunately this facility falls far below acceptable standards. I would never recommend this place to anyone. If you truly care about your loved one, I strongly suggest looking elsewhere for rehabilitation and care.<br><br>In my opinion, this facility needs major improvements in cleanliness, patient care, and overall managemen<br>If you want your patient to die, put them in this miserable place. I would never recommend it to anyone.
Bob Herold, Jr.
May 2026
This facility is dirty and smells of feces. The front line nurses and aids do the best they can with what little leadership provides. The overall feeling my family got from this facility is they are concerned only about the almighty dollar and really don’t care about the patients. For example, I would wait three or four days for a return phone call from one of the staff at falling water yet on the day I was trying to check out, the business manager was waiting for me at the front desk for our final payment. I would avoid this facility at all costs. The conditions are deplorable, and the staff is simply not supported by the ownership!! It’s a very sad situation
Nae nae Cockrell
May 2026
They act like they can’t anwser the phone
Government Inspection History
9 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 4, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 8, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 8, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2025
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025
Dec 19, 2024Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025
Sep 25, 2024Health Complaint4 citations
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 1, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Jun 10, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024
Apr 15, 2024Health Complaint2 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024
Dec 7, 2023Infection ControlNo citations
Oct 5, 2023Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 18, 2023
Jul 13, 2023Fire Safety StandardHealth Standard4 citations
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023
Jan 9, 2020Fire Safety StandardHealth Standard8 citations
Have restrictions on the use of portable space heaters.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2020
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2020
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2020
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2020
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2020
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 29, 2020
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Falling Water Healthcare Center offer?
Falling Water Healthcare Center offers Skilled Nursing / Long Term Care.
Where is Falling Water Healthcare Center located?
Falling Water Healthcare Center is located at 18840 Falling Water in Strongsville, Ohio.
What do families say about Falling Water Healthcare Center?
Reviews for Falling Water Healthcare Center are sharply divided: several families praise specific staff members for compassion and attentive care, while others describe serious concerns about cleanliness, medication management, and slow response times. The facility offers both short-term rehabilitation and long-term skilled nursing care as part of a larger care company.
How did Falling Water Healthcare Center do on recent health and safety inspections?
Falling Water Healthcare Center had 9 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Falling Water Healthcare Center?
Submit the Request Information form on this page to connect with Falling Water Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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