Myrna Henderson
Jul 2026
My visit was good. I was late, but the therapist took time to care for me. I was very pleased 😀
Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2016
- VA Support
- Staff specialists help navigate VA benefits
- Payment Options
- Accepts Medicare, Medicaid, or private insurance
Home Health Compare
What Families Think
Residence Home Care is a Medicare-certified, ACHC-accredited home health agency serving North Olmsted, Ohio, with reviewers consistently praising individual nurses and therapists by name for their skill and warmth. Families highlight responsive communication and follow-through from the care team, including specialized help navigating VA benefits.
The Good
- Nurses and therapists praised by name repeatedly
- Consistent communication and follow-through noted by families
- Veteran specialists help navigate VA benefits
- High overall Google rating from 176 reviews
- ACHC accredited home health agency
The Bad
- No published pricing information available
AI-generated from reviews and community data.
Residence Home Care is a home health agency serving North Olmsted, Ohio offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.7 out of 5 across 176 reviews.
About Residence Home Care
Residence Home Care provides skilled home health care services in North Olmsted, Ohio, delivering medical treatments and clinical services in patients' homes rather than institutional settings. The agency is Medicare certified and accredited by the Accreditation Commission for Health Care (ACHC).
The company's philosophy centers on the belief that patients recover more quickly and achieve greater independence when receiving care at home. Services are coordinated with patients' physicians and can be tailored to individual needs, whether short-term or long-term, and adjusted over time as circumstances change.
Residence Home Care employs highly skilled clinical professionals who provide assessments and treatments while serving as advocates for patients' physical, mental, and emotional well-being. The agency coordinates and documents all care ordered by physicians and offers comprehensive services with a variety of health care professionals available to visit patients at home.
Home-based care reduces hospitalizations and clinic visits, allowing caregivers and family members to participate directly in patient treatment while patients remain in their most comfortable environment. Payment for services is covered through Medicare, Medicaid, or private insurance.
Types of Care at Residence Home Care
At-Home CareHome Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Residence Home Care
4.7overall · 176 ratings combined
4.7★ on Google (176)
Larry Student
Jun 2026
From the occupation & physical therapist, to the staff the nurses to everyone at Seven Hills Rehab thank you so much. Tho I hated being there. You made it comfortable and thank you. Thank you so much. Sincerely Larry Student ❤️
Jim Thomas
Mar 2026
Nurse Jennifer is very knowledgeable, has a great personality. She puts you at ease. She's able to answer all my questions. I'm glad she's my nurse.
Marny Fannin
Dec 2025
Great experience with Residence Home Care. Caring staff, consistent communication, and excellent follow-through. John and Gayle are consummate professionals who are quick to respond and recognize the importance of taking care of their patients. Residence HC also has Veteran specialists on staff, Jessica and Alisha, who help navigate VA benefits. Highly recommended!
Roger
Nov 2025
I had identical cousins as nurse and Physical Therapist, Patti and Kathy. They never brought me pizza , but this is what I would imagine it being.
Medicare Quality of Care
Residence Home Care is a Medicare-certified home health agency (certified since 2016). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1084%US 85%
- Care was given in a professional way87%US 89%
- The team communicated well84%US 86%
- The team discussed medicines, pain and home safety72%US 82%
268 completed patient surveys, 20% response rate.
Hospital outcomes
- Discharged to the community81%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)16%US 11%Worse than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around95%US 83%
- Patients got better at getting in and out of bed95%US 83%
- Patients got better at bathing100%US 86%
- Patients' breathing improved97%US 85%
- Patients got better at taking medications correctly100%US 81%
- Patients who had a fall with major injury (lower is better)3%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations71%US 61%
Service area
Residence Home Care reports serving 141 ZIP codes, including Cleveland, Akron, Euclid, Lorain, Chagrin Falls, Cuyahoga Falls, Strongsville, Amherst, Andover, Ashtabula and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 369153. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Residence Home Care offer?
Residence Home Care offers At-Home Care and Home Health.
Where is Residence Home Care located?
Residence Home Care is located at 30701 Lorain Rd Ste b in North Olmsted, Ohio.
What do families say about Residence Home Care?
Residence Home Care is a Medicare-certified, ACHC-accredited home health agency serving North Olmsted, Ohio, with reviewers consistently praising individual nurses and therapists by name for their skill and warmth. Families highlight responsive communication and follow-through from the care team, including specialized help navigating VA benefits.
Does Medicare cover care from Residence Home Care?
Yes. Residence Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Residence Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Residence Home Care?
Submit the Request Information form on this page to connect with Residence Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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