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Benedictine Living Community-Shakopee St. Gertrude's

1850 SARAZIN STREET

3.6(109 ratings)· SHAKOPEE average: 3.9

Benedictine Living Community-Shakopee St. Gertrude's, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
105
Location
Directly connected to St. Francis Regional Medical Center
Continuum of care
Assisted living, skilled nursing, and rehab on one campus
Spiritual life
Weekly Catholic mass services offered on-site
Recognition
Named Best Short-Term Rehabilitation facility in 2025

What Families Think

Reviews for this Shakopee skilled nursing and rehab community are sharply mixed: many families praise the physical and occupational therapy teams and describe compassionate, attentive nursing and CNA staff, while a significant number of others report serious concerns about understaffing, slow response times, medication issues, and neglect. Food quality is a frequent complaint, and a few reviews describe alarming incidents involving falls, weight loss, and delayed care.

The Good

  • Therapy (PT/OT) consistently praised as excellent
  • Many reviewers describe nursing and CNA staff as caring
  • Admissions and business office staff often called helpful
  • Private rooms described as clean and spacious
  • Attached to St. Francis Regional Medical Center for medical access
  • Recognized as high-performing nursing home in 2025 and 2026

The Bad

  • Multiple reports of understaffing causing slow call-light response
  • Several reviewers criticize food quality and portions
  • One report of stolen pain medication and management inaction
  • One report of neglect leading to weight loss, infection, and death
  • Some reviews mention cleanliness issues, especially bathrooms
  • One report of business office handling overdue payments insensitively

AI-generated from reviews and community data.

Benedictine Living Community-Shakopee St. Gertrude's is a senior living community in SHAKOPEE, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 109 reviews.

About Benedictine Living Community-Shakopee St. Gertrude's

Benedictine Living Community-Shakopee St. Gertrude's provides assisted living, skilled nursing care, and rehabilitation therapy in Shakopee, Minnesota. The community is directly connected to St. Francis Regional Medical Center, offering residents convenient access to medical services.

The facility operates a continuum of care services designed around individual resident needs. Assisted living apartments serve those who can live independently but need support with daily tasks such as medication management, bathing, meal preparation, and housekeeping. Skilled nursing care addresses residents with chronic health issues, long-term illness, or prolonged recovery needs. The community also provides senior rehabilitation services to help residents recover from surgery, illness, or injury.

Staffing levels and stability are emphasized as key to care quality, with the Centers for Medicare & Medicaid Services assigning ratings based on nursing hours, weekend coverage, and team stability. The community received recognition as a high-performing nursing home in 2025 and 2026, including a Best Short-Term Rehabilitation award in 2025 for its transitional care unit and therapy services, and a Long-Term Care honor for 2026.

Residents appreciate the private rooms, variety of activities and monthly entertainment, and the spiritual life offered through weekly Catholic mass services. The physical connection to the adjacent medical center facilitates ease of access to doctor appointments. The community serves the Shakopee area with both The Gardens assisted living apartments and skilled nursing facilities on the same campus.

Types of Care at Benedictine Living Community-Shakopee St. Gertrude's

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Benedictine Living Community-Shakopee St. Gertrude's

3.6overall · 109 ratings combined

3.6★ on Google (109)

Monica Baker

Jul 2026

via Google

Good for the most part. Food could be improved. Caregivers are awesome!! PT and OT amazing.

Debra Blakeney

Jul 2026

via Google

Very nice and helpful and informative staff.

Maren Crabb

Jul 2026

via Google

My husband is back to the TCU for the second time. We absolutely love this place. The staff are caring,kind and knowledgeable. We are very pleased with the care . I recommend this facility to anyone needing a TCU.

Coletta Ricketts

Jul 2026

via Google

All of the staff were caring and supportive.

Becca Zweber

May 2026

via Google

We're a vendor partner of Benedictine Living Community and we always look forward to working with the staff there. They are so easy to work with and really care about the environment for the residents.

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Government Inspection History

8 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 15, 2026Fire Safety StandardHealth Standard13 citations
  • Have an alternate power supply for its alarm system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 3, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has plan of correction

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has plan of correction

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2026

Dec 18, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2026

Aug 1, 2025Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025

Nov 13, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2024

Oct 31, 2024Fire Safety StandardHealth Standard13 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2024

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2024

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 4, 2024

Feb 12, 2024Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2024

Dec 14, 2023Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 5, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2024

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2024

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2024

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 5, 2024

  • Observe each nurse aide's job performance and give regular training.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 5, 2024

Aug 15, 2023Health Complaint1 citation
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Benedictine Living Community-Shakopee St. Gertrude's offer?

Benedictine Living Community-Shakopee St. Gertrude's offers Skilled Nursing / Long Term Care.

Where is Benedictine Living Community-Shakopee St. Gertrude's located?

Benedictine Living Community-Shakopee St. Gertrude's is located at 1850 SARAZIN STREET in SHAKOPEE, Minnesota.

What do families say about Benedictine Living Community-Shakopee St. Gertrude's?

Reviews for this Shakopee skilled nursing and rehab community are sharply mixed: many families praise the physical and occupational therapy teams and describe compassionate, attentive nursing and CNA staff, while a significant number of others report serious concerns about understaffing, slow response times, medication issues, and neglect. Food quality is a frequent complaint, and a few reviews describe alarming incidents involving falls, weight loss, and delayed care.

How did Benedictine Living Community-Shakopee St. Gertrude's do on recent health and safety inspections?

Benedictine Living Community-Shakopee St. Gertrude's had 8 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Benedictine Living Community-Shakopee St. Gertrude's?

Submit the Request Information form on this page to connect with Benedictine Living Community-Shakopee St. Gertrude's and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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