MyLivingChoice

Auburn Homes and Services Chaska

501 Oak Street

4(11 ratings)· Chaska average: 4.5

Auburn Homes and Services Chaska, photo 11 / 4

Quick Facts

Total units
60
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
60

What Families Think

Reviews for Auburn Homes and Services Chaska are sharply divided, with some families praising the rehab care and kindness of staff, while others report serious lapses in basic care and cleanliness. The community holds a 4 out of 5 rating on Google from 11 reviews, but several of the written reviews raise significant safety and dignity concerns.

The Good

  • Rehab care praised by short-term patients
  • Staff described as kind and caring
  • Described as a beautiful campus

The Bad

  • One report of medical equipment left out of a resident's reach
  • One report of a picc line pulled before culture results were back
  • One report of soiled adult diapers left on the floor
  • One report of an Alzheimer's resident found outside in freezing weather
  • One report of unmonitored medications, with pills found under a bed

AI-generated from reviews and community data.

Auburn Homes and Services Chaska is a senior living community in Chaska, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 11 reviews.

About Auburn Homes and Services Chaska

Auburn Homes and Services Chaska is a skilled nursing / long term care community in Chaska, Minnesota. The community is licensed for up to 60 residents.

Families rate Auburn Homes and Services Chaska 4 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Auburn Homes and Services Chaska

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Auburn Homes and Services Chaska

4overall · 11 ratings combined

4★ on Google (11)

DKrogs

Feb 2025

via Google

I have a friend of mine taking care of their better half at the Chaska location. The living situations are disgusting for assisted living or for ANYONE for that matter. This person has Alzheimers, and have found this person outside (in the winter below zero) 2 x’s. They don’t monitor the meds being taken. I found some pills under this person’s bed the other day. The adult diapers are piled up and NOT taken out. There were even some with BM in them just thrown on the floor, and one was under a bath mat. It just seems they don’t lift a finger or try and keep the Apt clean. So maybe when they get moved to the Nursing Home~Things will change! We can only PRAY.. I feel so bad for my friend that has been helping out they are getting exhausted trying to help the loved one, that the nurses and cleaners there SHOULD BE DOING THEIR JOBS. So please PLEASE ask a ton of questions go through the building thoroughly. I would hate to see anybody else’s loved ones suffer consequences after they work their life to be treated like this. Update: this person is now in the nursing home, and things have only gotten worse. It is just sickening to me and I know nurses are needed everywhere, but please treat these people like humans. Quit ignoring your jobs or get out of that job atmosphere. UPDATE 2/12/25 Unfortunately we lost this man a couple years ago. But the nursing home and Hospice wasn’t any better. Maybe worse. My friend of the man that No was there, took pictures of him getting his blood drawn while he was on the toilet, taking a poop. Now if thats not unprofessional, I don’t know what is. DISGUSTING 🤮. Poor training? Or just laziness and impatience on the staffs fault? It just hurts my heart knowing that people work their butts off all their lives and get treated like this at the end of their lives. Shame on them.

Mike Miller

Nov 2024

via Google

Supposedly someone has "covid". Masks are required in building. If that is the case, why are workers wearing them on their necks? And why is the box empty where you are to get one? Also, if everyone has had their life saving shot, why is there concern?? I'll wait....

Bonnie R

Oct 2024

via Google

We were very disappointed with this place and the lack of care my mom received. She hadn't been there for 24 hours when we showed up the next morning at 10:30 to visit. We were told by the PT person that it wasn't a good time to come. She wasn't nice about it and gave us no explanation. We didn't know what the schedule for her was yet. My parents were together for 63 years and when my dad wanted to go see her, we brought him. They left her oxygen and call light laying on the floor next to the chair out of her reach. Then they pulled her picc line before her culture results which were still positive. So, she had to be transferred back to the ER. When I talked to them regarding what happened, they were rude and seemed unconcerned. We advocated for my mom because she couldn't and no one else would. We were offered to keep the room for a daily fee which we declined. I felt like they punished my mom because they didn't want to deal with us. We feel that they had an instrumental part in her death and I wouldn't ever bring a loved one here again. Their concern was more about money than the patient. Horrible!!

Candy Buranen

Nov 2023

via Google

I was at Auburn in Chaska for rehab and I couldn't have been any happier with the care I got. Everyone was so kind and carinig. Thank you so much everyone ❤️

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Government Inspection History

4 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Fire Safety StandardHealth Standard8 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2026

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2026

  • Give residents a notice of rights, rules, services and charges.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2026

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2026

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2026

Apr 2, 2025Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025

Feb 6, 2025Fire Safety StandardHealth Standard18 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 11, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Have horizontal exits used in accordance with safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Mar 21, 2025

May 31, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 26, 2024

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 19, 2024

  • Provide family notifications of emergency plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2024

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 19, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Auburn Homes and Services Chaska offer?

Auburn Homes and Services Chaska offers Skilled Nursing / Long Term Care.

Where is Auburn Homes and Services Chaska located?

Auburn Homes and Services Chaska is located at 501 Oak Street in Chaska, Minnesota.

What do families say about Auburn Homes and Services Chaska?

Reviews for Auburn Homes and Services Chaska are sharply divided, with some families praising the rehab care and kindness of staff, while others report serious lapses in basic care and cleanliness. The community holds a 4 out of 5 rating on Google from 11 reviews, but several of the written reviews raise significant safety and dignity concerns.

How did Auburn Homes and Services Chaska do on recent health and safety inspections?

Auburn Homes and Services Chaska had 4 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Auburn Homes and Services Chaska?

Submit the Request Information form on this page to connect with Auburn Homes and Services Chaska and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Auburn Homes and Services Chaska? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

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