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Auburn Homes and Services Chaska

501 Oak Street

4(11 ratings)

Auburn Homes and Services Chaska — photo 11 / 4

Quick Facts

Total units
60
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
60

What Families Think

Reviews for Auburn Homes and Services Chaska are sharply divided, with some families praising the rehab care and kindness of staff, while others report serious lapses in basic care and cleanliness. The community holds a 4 out of 5 rating on Google from 11 reviews, but several of the written reviews raise significant safety and dignity concerns.

The Good

  • Rehab care praised by short-term patients
  • Staff described as kind and caring
  • Described as a beautiful campus

The Bad

  • One report of medical equipment left out of a resident's reach
  • One report of a picc line pulled before culture results were back
  • One report of soiled adult diapers left on the floor
  • One report of an Alzheimer's resident found outside in freezing weather
  • One report of unmonitored medications, with pills found under a bed

AI-generated from reviews and community data.

About Auburn Homes and Services Chaska

Auburn Homes and Services Chaska is a skilled nursing / long term care community in Chaska, Minnesota. The community is licensed for up to 60 residents.

Families rate Auburn Homes and Services Chaska 4 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 11 ratings combined

4★ on Google (11)

DKrogs

Feb 2025

via Google

I have a friend of mine taking care of their better half at the Chaska location. The living situations are disgusting for assisted living or for ANYONE for that matter. This person has Alzheimers, and have found this person outside (in the winter below zero) 2 x’s. They don’t monitor the meds being taken. I found some pills under this person’s bed the other day. The adult diapers are piled up and NOT taken out. There were even some with BM in them just thrown on the floor, and one was under a bath mat. It just seems they don’t lift a finger or try and keep the Apt clean. So maybe when they get moved to the Nursing Home~Things will change! We can only PRAY.. I feel so bad for my friend that has been helping out they are getting exhausted trying to help the loved one, that the nurses and cleaners there SHOULD BE DOING THEIR JOBS. So please PLEASE ask a ton of questions go through the building thoroughly. I would hate to see anybody else’s loved ones suffer consequences after they work their life to be treated like this. Update: this person is now in the nursing home, and things have only gotten worse. It is just sickening to me and I know nurses are needed everywhere, but please treat these people like humans. Quit ignoring your jobs or get out of that job atmosphere. UPDATE 2/12/25 Unfortunately we lost this man a couple years ago. But the nursing home and Hospice wasn’t any better. Maybe worse. My friend of the man that No was there, took pictures of him getting his blood drawn while he was on the toilet, taking a poop. Now if thats not unprofessional, I don’t know what is. DISGUSTING 🤮. Poor training? Or just laziness and impatience on the staffs fault? It just hurts my heart knowing that people work their butts off all their lives and get treated like this at the end of their lives. Shame on them.

Mike Miller

Nov 2024

via Google

Supposedly someone has "covid". Masks are required in building. If that is the case, why are workers wearing them on their necks? And why is the box empty where you are to get one? Also, if everyone has had their life saving shot, why is there concern?? I'll wait....

Bonnie R

Oct 2024

via Google

We were very disappointed with this place and the lack of care my mom received. She hadn't been there for 24 hours when we showed up the next morning at 10:30 to visit. We were told by the PT person that it wasn't a good time to come. She wasn't nice about it and gave us no explanation. We didn't know what the schedule for her was yet. My parents were together for 63 years and when my dad wanted to go see her, we brought him. They left her oxygen and call light laying on the floor next to the chair out of her reach. Then they pulled her picc line before her culture results which were still positive. So, she had to be transferred back to the ER. When I talked to them regarding what happened, they were rude and seemed unconcerned. We advocated for my mom because she couldn't and no one else would. We were offered to keep the room for a daily fee which we declined. I felt like they punished my mom because they didn't want to deal with us. We feel that they had an instrumental part in her death and I wouldn't ever bring a loved one here again. Their concern was more about money than the patient. Horrible!!

Candy Buranen

Nov 2023

via Google

I was at Auburn in Chaska for rehab and I couldn't have been any happier with the care I got. Everyone was so kind and carinig. Thank you so much everyone ❤️

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Frequently Asked Questions

What types of care does Auburn Homes and Services Chaska offer?

Auburn Homes and Services Chaska offers Skilled Nursing / Long Term Care.

Where is Auburn Homes and Services Chaska located?

Auburn Homes and Services Chaska is located at 501 Oak Street in Chaska, Minnesota.

What do families say about Auburn Homes and Services Chaska?

Reviews for Auburn Homes and Services Chaska are sharply divided, with some families praising the rehab care and kindness of staff, while others report serious lapses in basic care and cleanliness. The community holds a 4 out of 5 rating on Google from 11 reviews, but several of the written reviews raise significant safety and dignity concerns.

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