BrightStar Care is a home health and hospice provider based in Eden Prairie, Minnesota. They deliver in-home care services including companionship, respite care, personal assistance, and rehabilitation support to individuals across various age groups and care needs.
Families consistently praise the competence and genuine warmth of BrightStar's caregivers. Multiple reviews highlight staff members by name, Raven, Amber, Wendy, Monica, and others, describing them as attentive, patient, and willing to go beyond standard job duties. One family noted that their caregiver is "basically the reason [their father] is able to continue to live at home." Families also emphasize the agency's flexibility with scheduling changes, responsiveness to evolving care needs, and strong communication from both caregivers and office staff. The company has earned particular recognition for respite care, with one family writing that their husband greets them saying "she can come back anytime."
BrightStar Care holds a 4.9 out of 5 Google rating based on 19 reviews, with all reviews giving five stars. Feedback underscores both the training and intuitive nature of the caregivers, along with the agency's commitment to keeping clients safe and supported through complex family dynamics.