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St. Francis Health Services by North Shore Health

1915 E Tripoli Ave

3.8(13 ratings)

St. Francis Health Services by North Shore Health — photo 11 / 5

Quick Facts

Total units
34
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
34
Care setting
Small facility enabling individualized attention
Hospital partnerships
Close coordination with Aurora St. Luke's hospitals
History
Serving the area since 1965

What Families Think

Reviewers of St. Francis Health Services are sharply divided: several praise caring, attentive nurses and therapy staff, while one detailed report describes neglect, unkind treatment, and poor facility upkeep. The community is small and long-established, with close ties to nearby Aurora hospitals for resident care needs.

The Good

  • Nurses described as caring and dedicated
  • Rehab therapy (PT/OT) staff praised as compassionate
  • Small size allows individualized attention
  • Staff includes residents in outdoor activities

The Bad

  • One report of a resident being neglected and spoken to harshly
  • One account describes bad odors and outdated facility conditions
  • One reviewer noted a state complaint was filed

AI-generated from reviews and community data.

About St. Francis Health Services by North Shore Health

St. Francis Health Services is a short-term rehabilitation and long-term care facility located in Saint Francis, Wisconsin, serving residents from St. Francis and Milwaukee County since 1965. The community partners closely with Aurora St. Luke's South Shore Hospital, Aurora St. Luke's Hospital, and other surrounding healthcare facilities.

The facility's small size creates a welcoming, homey atmosphere that enables staff to provide individualized attention to each resident. The community operates under the values of trust, engagement, competence, respect, and passion, with a dedicated team of professionals committed to delivering quality care.

St. Francis Health Services is an active member of the surrounding community and maintains collaborative relationships with local hospitals to support resident care needs.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.8overall · 13 ratings combined

3.8★ on Google (13)

chris k

Jul 2026

via Google

I really enjoyed my time at this facility, the staff was fantastic, caring and very professional, thank you for everything!!!

Renee Cottier

Jun 2026

via Google

I was there for rehab. I found the nursing staff kind caring and very compassionate. The PT and OT staff were very understanding encouragingly and also compassionate. They got me to a place where I felt comfortable going home. I absolutely feel that 5 stars is very appropriate. The experience was very humbling but they made me comfortable never embarrassed. Their job is very physical and at times difficult but they give it their all. At times it can be emotional. They handle it all with grace. Thank you all nursing staff PT and OT medical staff social workers and all ancillary staff. God’s work on all of you.

Google User

Jun 2026

via Google

Nora is the sweetest nurse and really puts her heart into caring for her patients. This worker needs a raise for all her hard work and dedication to her job. Thanks for taking care of my family!!!

Willie Foster

Dec 2025

via Google

Horrible facility! If you care about your loved one do NOT send them there! My dear mother was there 2 nights and called me crying saying "Get me the hell out of here!" She had to bang on her wall for someone to come and change her, the despicable "nurse" BRENDA literally told my mom to "shut up and go to sleep"! State complaint was filed! I've watched them literally talk to patients there like they were children! The food there looks and smells terrible! There's There is a stench as soon as you walk through the doors....place looks like it hasn't been upgraded since the 80s! There were a couple of workers there who were kind and actually seemed to care about people there, but I'm honestly surprised this place hasn't been shut down! My mother literally cried after 2 days in this place. Absolutely horrible!

Judy Danek

Feb 2025

via Google

The staff is incredibly caring. They make sure to include my dad in activities and even sit outside when the weather is good. My dad has been there many years and I find comfort knowing that he is in good hands!

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Frequently Asked Questions

What types of care does St. Francis Health Services by North Shore Health offer?

St. Francis Health Services by North Shore Health offers Skilled Nursing / Long Term Care.

Where is St. Francis Health Services by North Shore Health located?

St. Francis Health Services by North Shore Health is located at 1915 E Tripoli Ave in Saint Francis, Wisconsin.

What do families say about St. Francis Health Services by North Shore Health?

Reviewers of St. Francis Health Services are sharply divided: several praise caring, attentive nurses and therapy staff, while one detailed report describes neglect, unkind treatment, and poor facility upkeep. The community is small and long-established, with close ties to nearby Aurora hospitals for resident care needs.

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