MyLivingChoice

South Hill Rehabilitation & Care Center

17 East 8th Avenue

4.4(38 ratings)· Spokane average: 4

South Hill Rehabilitation & Care Center, photo 11 / 5

Quick Facts

Total units
113
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
113
Medicare Rating
5-star overall rating from Medicare.gov
Respite Care
Short-term stays offered for caregiver relief

What Families Think

South Hill Rehabilitation and Care Center is a skilled nursing facility in Spokane that emphasizes individualized rehab and long-term care plans, and it has earned Medicare's top quality rating. No detailed family reviews were provided, so specifics on day-to-day experience are limited.

The Good

  • 5-star overall Medicare quality rating
  • Individualized therapy plans for each patient
  • Short-term respite stays for caregiver relief
  • Collaborative care planning with family and providers

The Bad

  • No published pricing information available
  • No detailed family reviews to assess daily experience

AI-generated from reviews and community data.

South Hill Rehabilitation & Care Center is a senior living community in Spokane, Washington offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 38 reviews.

About South Hill Rehabilitation & Care Center

South Hill Rehabilitation and Care Center is a skilled nursing and rehabilitation facility in Spokane, Washington, offering short-term rehabilitation, long-term care services, and skilled nursing care in a compassionate environment.

The facility employs both high-tech and hands-on therapeutic approaches to design custom therapy programs tailored to individual needs. Therapists apply the latest research to help patients improve their quality of life, and the care team works collaboratively with each patient, their family, and healthcare providers to create individualized care and treatment plans.

The center offers a variety of activities and programs designed to create a sense of community. Short-term stay options are available to provide temporary relief for primary caregivers, allowing them a needed break from caregiving demands while their loved one receives professional care.

South Hill Rehabilitation and Care Center has earned a 5-star overall rating from Medicare.gov for the quality of care delivered.

Types of Care at South Hill Rehabilitation & Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of South Hill Rehabilitation & Care Center

4.4overall · 38 ratings combined

4.4★ on Google (38)

Valerie Keys

May 2026

via Google

My sister died in pain, staff (per hospice info) neglected to monitor her symptoms for pain and staff was reprimanded, told they need to do better job with this concern.<br>The food was grossly inadequate. For sick people potato tots, Concoction of unhealthy diet Sent from across the street<br>Mostly bad food and meds.<br>Shared rooms are noisy w/ competitive loud volumes<br>They put her in a bed that sagged.neglected to replace it till after a month or so. Because I insisted My sister was afraid to tell them that because she was afraid that they might neglect her more<br>Her emergency call button did not work So they gave her a school bell that dinged and nobody heard or answered- 1st 2 weeks or so<br>She was dying and had four months to live. We asked if she had hospice and they lied to us and said she did and she did not. And that way, she was neglected, or hospice would’ve given her more attention and comfort<br>Because the government was shut down by the time applied for medicaid she was dead. Unfortunately, Because of this Rehab lost $50,500. Great price 0$<br>Poor management I suppose

Cindy Riendeau

Apr 2026

via Google

Wonderful, kind and compassionate staff! Taking on this facility a year ago, there have been changes - for the better! Communication is key for everyone to be successful!

Mary Hedman

Mar 2026

via Google

I was a patient at the South Hill Rehabilitation & Care Center in October 2025. I was medically extremely unstable with undiagnosed and untreated SCAD (spontaneous coronary artery dissection). Dr. Billy Huang put me in that nursing home instead of on the coronary medicine unit where I belonged. I had a normal ejection fraction a year ago, but now I'm down to only 26%, which is considered extremely severe heart failure. The nurses at that nursing home tried to convince me that I had a brain stem stroke without any medical evidence. I had to leave to save myself from that FOR PROFIT nursing home, which has deteriorated in quality since it was split off from Providence. I kept falling and falling but staff walked past me as I crawled on the floor. The director only measured the bruises on my knees.

420HappyHippie

Feb 2026

via Google

Stay away. This place is a joke. I was there for the longest 2 months of my life. There are no doctors. There are 2 nurse practitioners that want to be called doctor. The aides handle every meal and no one has a food handlers permit. The meal ordered was rarely correct, cold and non balanced. I'm diabetic and there wasn't any food presented as being diabetic friendly.<br>The aides are useless. If you use a bedpan, be aware of their comments. You get "it looks terrible," "it stinks" etc. Most of them are from Africa with a terrible command of the English language. They make you think that you're inconveniencing them when you press the aid button. There was only aid that was always patient focused (Evelyn). 2 more and I'm done. One of the morning aides, Cory, always wrote down the incorrect morning blood pressure. I watched the meter every morning and he would say and write down something completely different.<br>Finally, watch out at discharge day. The nurse that discharged me tried to take my pain meds and my muscle relaxers saying that it was the centers policy. My son and grandson were there and witnessed the whole thing. I paid for them and they were mine. She finally gave them to me. There is so much more but I don't have the time. Again, stay away. Oh yah, in 2 months of being there I had a total of 90 minutes of physical therapy.

Darren Cromeenes

Jan 2026

via Google

There are no words to express the kindness and dignity that the entire staff here showed my dad for the last three months of his life! Every nurse, every aide, admin, and office staff worked with my family to ensure he was safe and treated with respect. Even as he declined rapidly they never infantilized him (as MANY facilities do!), they spoke to him direct and asked questions about his life until he was unable to respond. They told him jokes, laughed with him. They made sure he was always kept clean and groomed when it would have been way easier to do the minimum.<br><br>Even when Medicare was trying to mess with his coverage, the office staff helped me with appeals and paperwork to navigate the shitty red tape that hit me at every turn.<br><br>The food was REALLY good, the activity director is an angel (truth!!) and my family will forever be grateful for SHRCC for everything they did from the day he arrived to the day he passed. ❤️

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Government Inspection History

6 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 5, 2025Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 5, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2026

Jun 18, 2025Fire Safety StandardHealth Standard21 citations
  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2025

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025

Jun 2, 2025Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 25, 2025

Apr 9, 2024Health Complaint4 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024

Feb 22, 2024Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2024

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2024

  • Provide primary/alternate means for communication.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2024

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2024

  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2024

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024

Jan 13, 2022Fire Safety StandardHealth Standard7 citations
  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2022

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2022

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does South Hill Rehabilitation & Care Center offer?

South Hill Rehabilitation & Care Center offers Skilled Nursing / Long Term Care.

Where is South Hill Rehabilitation & Care Center located?

South Hill Rehabilitation & Care Center is located at 17 East 8th Avenue in Spokane, Washington.

What do families say about South Hill Rehabilitation & Care Center?

South Hill Rehabilitation and Care Center is a skilled nursing facility in Spokane that emphasizes individualized rehab and long-term care plans, and it has earned Medicare's top quality rating. No detailed family reviews were provided, so specifics on day-to-day experience are limited.

How did South Hill Rehabilitation & Care Center do on recent health and safety inspections?

South Hill Rehabilitation & Care Center had 6 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit South Hill Rehabilitation & Care Center?

Submit the Request Information form on this page to connect with South Hill Rehabilitation & Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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