5(61 ratings)· Spokane Valley average: 4.3
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families using TheKey in Spokane Valley consistently describe a responsive, well-coordinated home care experience, praising specific care managers and caregivers by name for their communication and flexibility. Reviewers report the agency adapting quickly to changing needs, from short-term help after a hospital discharge to full-time and hospice-level support, with almost universally positive feedback.
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TheKey - Senior Home Care is a home care agency serving Spokane Valley, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 61 reviews.
TheKey is a home care service offering senior care in Spokane Valley and the greater Spokane region of Washington. The company provides care designed to support aging in place, with options ranging from a few hours of companionship to comprehensive 24/7 live-in support.
Care services include hourly and round-the-clock support for independent living, specialized memory care that preserves comfort and familiarity, comfort-focused care during advanced illness, respite care for caregiver relief, and professional clinical care for health needs delivered in the home. TheKey's approach is guided by six evidence-based pillars: cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep.
The organization employs caregivers and care managers who live and work in the Greater Spokane Area community, supported by TheKey's comprehensive training, clinical resources, and over 24 years of home care experience. Care plans are personalized through an assessment process that centers on each client's routines, preferences, and goals, with a dedicated care team available 24/7.
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Help Me Choose5overall · 61 ratings combined
5★ on Google (61)
Sarah Hayes
Apr 2025
These people were imperative in helping my friend's father-in-law get the care and support that he needs. They went above and beyond helping with resources since they were out of their service area. If highly recommend this company!
Michael Waldrip
Apr 2025
The team at The Key are polite, friendly, caring and knowledgeable about care in peoples homes.
Kelly Penberthy
Apr 2025
We have had The Key employed as our mom’s home care service for about 6 months. We started with a few days a week and are now at 5 days 8 hours and had to extend into the weekends at first when my mom had fallen and broke her arm. Katelyn, the coordinator, has been easy to work with in getting the extended hours we needed to help with my mom.<br>Jackie was very willing to extend her hours to<br>help with more meal prep and daily living chores until my mom is back on her feet.
D. Figuracion
Apr 2025
We were in need of additional care for our mother after she had steep health decline. The Key responded quickly and efficiently with caregivers that have been excellent! We are so very grateful for everything! Especially some peace of mind which has allowed the family to recuperate after a stressful stay in an emergency room situation.
j32alzf
Apr 2025
I have worked with Destiny for over two years. She is timely in her responses, thorough in her search for appropriate resources, and she has excellent skills in her communication with vulnerable clients and family. Highly recommended!
TheKey - Senior Home Care offers At-Home Care.
TheKey - Senior Home Care is located at 16201 E Indiana Ave #4500 in Spokane Valley, Washington.
TheKey - Senior Home Care carries a 5.0 out of 5 rating from 61 Google reviews. Families using TheKey in Spokane Valley consistently describe a responsive, well-coordinated home care experience, praising specific care managers and caregivers by name for their communication and flexibility. Reviewers report the agency adapting quickly to changing needs, from short-term help after a hospital discharge to full-time and hospice-level support, with almost universally positive feedback. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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