Shirley Chapman Sholom Home East

Michele Gellerman

Aug 2025

via Google ↗

PT, although limited, is good. Otherwise I'd rate it 1. Patient there 10 days with no shower. No laundry service. Food is adequate. Weekend staff??? I think they are sleeping.

David Peterson

Jul 2024

via Google ↗

My mother had a difficult time here (St. Paul). There are good individuals but overall the facility does not seem equipped to provide good care. I reported it many times and it would temporarily improve and then slip back to the problems reported - lack of good food, non-response and criticism for asking for help from staff, and more. I hope they find a way to turn it around, a lot of people are depending on them.

Jacob Mnsawti

May 2021

via Google ↗

Consistently short staffed. Management delegates many of their responsibilities. Staff morale is low and residents suffer as a result. It's advertised as luxury care, but realistically they deliver only standard care. There are some gems who go above and beyond, but overall, I would not feel comfortable placing a member of my family here.

Cece Dell

Nov 2019

via Google ↗

My mother was in memory care at sholom home. In November of 2018, she fell in her room. She layed on the floor for hours before anyone noticed. She was taken to the hospital because she broke her hip. No one at sholom ever notified me, her medical power of attorney. The hospital notified me. Every single physician, and surgeon who saw her. They were amazing. Then when my mother returned to sholom, I was never notified that she was now on oxygen 24/7 and that there was something wrong with her heart. She was 95 and had never had anything wrong with her heart in her life. So it turned out that the physician who was seeing her through the sholom home, never informed me about her heart problems, but as it turned out she could have gone through an operation to repair her heart, if she had not fallen and broken her hip. She was no longer strong enough to go through physical therapy. I saw her last the day before she died. I was astounded at how much she was suffering. A male nurse called me late and told me she was having terrible difficulty breathing. I so appreciated him calling. I went to see her. She told me she loved me about one hundred times. It was so difficult for her to speak, but I was so grateful I was with her for many hours. There was another lovely nurse who comforted me while I was there. She was so kind. My mom asked me to leave so she could go to sleep. I reluctantly left. The next morning she died. No one from sholom called me. The hospice nurse I hired the day before told me of her death. What kind of people would not call me and inform me about her death? That was unforgiveable! I was very angry at the way she ignored, and I was not told things about her. I thought the caretakers were very good, but the managers were lousy. They should have video in all the rooms, so someone can look at any given time to make certain the residents are ok. They certainly dont have any problem raising the rates. If I sound bitter, I am. I adored my mother, and to think that she was ignored at such an important time, and her medical power of attorney was not informed over such a serious situation.

Rebecca Elliott

Oct 2017

via Google ↗

The staff is top notch! Very caring and kind. My Dad was there for TC. The staff/client ratio is amazing. When your Dad walks down the hall and administration says "Hi Irv", it's pretty amazing. I watched one night as a CNA fed a stroke patient. She sat and spoon fed him with the love and caring of her own father. Oh, the food is pretty good, nice variety, no pork (duh, it's all kosher).I would say that the food (for a care facility) is about a 4.5. sometimes it's spicy, or cold. Of cold, they will reheat it.