Charlyn Hilliman
Jan 2026
I had the pleasure of touring Serenades Memory Care Assisted Living in Winter Garden today, and the experience was truly wonderful from start to finish. The community is warm, inviting, and thoughtfully designed, with beautiful resident accommodations that feel comfortable, welcoming, and dignified. It is clear that great care has been taken to create an environment where residents can feel safe, supported, and at home.<br><br>Our tour with Shar Staples, the Community Relations Director, was a highlight of the visit. Shar was incredibly warm, accommodating, and genuinely passionate about the residents and the work she does. Her kindness, professionalism, and attentiveness stood out immediately, and it was clear that she truly cares about ensuring residents have a high quality of life.<br><br>What impressed me most was how naturally the team’s approach reflected values that matter deeply to us; compassion, accountability, respect, and ethical care. Every interaction felt sincere and resident-centered, and it was evident that the staff take pride in creating a supportive and positive environment.<br><br>This is exactly the type of community we would feel confident recommending to our A Place At Home clients who need a higher level of support. Serenades is fortunate to have someone like Shar representing their community, and her dedication and warmth made a lasting impression. I would highly recommend Serenades to anyone seeking a beautiful, caring, and thoughtfully run memory care community for their loved ones.
