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Orlando Health - Health Central Park Nursing and Rehabilitation Center

411 North Dillard Street

3.7(63 ratings)· Winter Garden average: 4.1

Orlando Health - Health Central Park Nursing and Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
218
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
218
Payment options
Accepts Medicare, Medicaid, and private pay
Rehab rooms
Private rooms with TV and bathroom for rehab
Resident amenity
Live-in therapy pet visits resident rooms

What Families Think

This skilled nursing and rehabilitation center in Winter Garden draws largely positive feedback for its cleanliness, food quality, and attentive nursing and therapy staff, especially for short-term rehab stays. However, one detailed account raises serious concerns about delayed pain medication, unresponsive CNAs, and a failure to promptly investigate a suspected UTI, suggesting care quality can be inconsistent.

The Good

  • Reviewers describe facility as immaculate and well-run
  • Nursing and therapy staff praised as attentive and caring
  • Wide variety of appealing food options
  • Private rooms with TV and bathroom for rehab patients
  • Secured memory care unit prevents wandering
  • Courtyard and green space for residents and pets

The Bad

  • One detailed report of delayed pain medication administration
  • One report of unresponsive or rude CNAs, some with limited English proficiency
  • One report of failure to investigate a suspected UTI promptly
  • One report of poor phone communication with long hold times

AI-generated from reviews and community data.

Orlando Health - Health Central Park Nursing and Rehabilitation Center is a senior living community in Winter Garden, Florida offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.7 out of 5 across 63 reviews.

About Orlando Health - Health Central Park Nursing and Rehabilitation Center

Orlando Health – Health Central Park Nursing and Rehabilitation Center is a 218-bed skilled nursing and long-term care facility in Winter Garden, Florida. It offers short-term rehabilitation, long-term care, and memory care services with both private and semi-private rooms.

Families consistently highlight the facility's cleanliness, modern appearance, and attentive staff across departments. The food program draws particular praise for variety and quality, one family noted the "amazing food selection and menu." Residents and families also value the outdoor spaces, including green areas for walking and a courtyard, along with amenities like a large café, private bathrooms in rooms, and televisions. Activities and programming are available for long-term residents, and the memory care unit includes secure design for residents who need it.

The facility accepts Medicare, Medicaid, and private pay. It holds a 3.7-star rating across 63 Google reviews, with families frequently describing positive rehabilitation outcomes and a welcoming environment.

Types of Care at Orlando Health - Health Central Park Nursing and Rehabilitation Center

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Orlando Health - Health Central Park Nursing and Rehabilitation Center

3.7overall · 63 ratings combined

3.7★ on Google (63)

Cathy Carlson

Jun 2026

via Google

I recently had surgery and was admitted to Health Central Park Nursing and rehab center in Winter Garden. The facility was immaculate and the staff in every department were attentive and truly concerned for my health. Everyone gave 100% effort in taking care of myself and the other patients that were admitted to their facility. If you want a positive environment to get the much needed help to recover back to good health, this is the rehab and nursing home for you! Thank you MeRienne, Bleyette, Gladys, Jessica, letting, Melinda, Fralone, Loudies, yahaira RN, Doug RN, Sylvester RN, Charleyte RN, Mike and others in PT and OT, and Laura Winford LPN, Rehab Care Coordinator!! God Bless you all🙏🏻

Megan Potter

Jun 2026

via Google

Beautiful place, kind staff and they work with you on everything. The long term residents have good food and lots of activities, courtyard etc. They have short term rehab with private rooms tv and bathrooms. Nice rehab facility. They also have memory care which is lock down so patients can’t just wander out. My dad is currently there. They take Medicare and Medicaid as well as private pay. It’s also a very quaint town with beautiful and safe surroundings. A good place for anyone’s loved one with caring staff.

Gwendolyn Meeks

May 2026

via Google

I cannot say enough good things about my rehabilitation experience in July 2025! The entire team was absolutely outstanding—from nursing and therapy to food service and housekeeping. Everyone was kind, attentive, and genuinely invested in my recovery. The facility was always clean, welcoming, and well-run. I am deeply grateful for the excellent care I received!

Samantha Marshall

Jan 2026

via Google

I am writing as the concerned niece and advocate for my aunt, who has been a resident in your rehabilitation unit since early January 2026, to receive therapy and regain her mobility. I want to acknowledge several strengths of the facility: it is modern and exceptionally clean, with rooms receiving thorough daily cleaning. The food menu offers a wide variety of appealing, tasty options that my aunt has enjoyed. However, I have serious and ongoing concerns about aspects of her care that are negatively affecting her comfort, rehabilitation progress, and potentially her health. 1. Delayed Administration of Pain Medication
My aunt has severe chronic arthritis, for which timely pain relief is medically essential to manage discomfort and enable active participation in physical therapy. Unfortunately, her prescribed pain medications are routinely administered late—often requiring repeated requests from her. This pattern has caused unnecessary pain and limited her ability to engage fully in rehab activities. 2. Inadequate Responsiveness and Communication from CNAs
While many nurses are kind and attentive during medication distribution, they are seldom available for other needs. More concerning is the performance of several Certified Nursing Assistants (CNAs), who frequently ignore requests, respond rudely, or fail to provide basic assistance. A significant contributing factor appears to be limited English proficiency among a portion of the CNA staff, which impairs their ability to understand resident requests, follow simple instructions, or effectively communicate concerns to nurses and other team members. These issues create barriers to consistent, respectful care. 3. Failure to Investigate Suspected Urinary Tract Infection (UTI)
Most urgently, two days ago my aunt reported to the physician and staff that she suspected a UTI—a condition she is particularly prone to and one that can rapidly progress to serious complications (e.g., sepsis) if not addressed promptly. Despite this clear report, no urine specimen has been collected for testing, no diagnostic steps have been taken, and there has been no follow-up assessment or communication. This delay is unacceptable and places her health at unnecessary risk. These issues are especially troubling for residents without family members to advocate on their behalf. Today, while attempting to resolve the UTI concern by phone, I was transferred three times and left on hold for an extended period without resolution.

Mario Navarretez

Jun 2024

via Google

Compare to many nursing homes and other rehabilitation centers and facilities, this has great benefits and I guess we could say amenities for their patients! Green area! For pets and guess and patients to walk or just take the sun. Huge cafe area. Amazing food selection and menu for their patients… like amazing. All the rooms have a tv and private bathroom. Staff is kind attentive and do their best to help the patients feel at home. They even have in home pets that live in and visit the rooms freely! Like you should see the patients faces light up every time Garfield comes to visit! Great place !

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Government Inspection History

3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 22, 2025Fire Safety StandardHealth Standard8 citations
  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 22, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 22, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2025

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2025

Sep 23, 2023Fire Safety StandardHealth Standard5 citations
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity K of L: immediate jeopardy, patternCorrected Nov 16, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity K of L: immediate jeopardy, patternCorrected Nov 16, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity K of L: immediate jeopardy, patternCorrected Nov 16, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity J of L: immediate jeopardy, isolatedCorrected Nov 16, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2023

Feb 24, 2022Fire Safety StandardHealth Standard8 citations
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2022

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2022

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2022

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 24, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Orlando Health - Health Central Park Nursing and Rehabilitation Center offer?

Orlando Health - Health Central Park Nursing and Rehabilitation Center offers Memory Care and Skilled Nursing / Long Term Care.

Where is Orlando Health - Health Central Park Nursing and Rehabilitation Center located?

Orlando Health - Health Central Park Nursing and Rehabilitation Center is located at 411 North Dillard Street in Winter Garden, Florida.

What do families say about Orlando Health - Health Central Park Nursing and Rehabilitation Center?

This skilled nursing and rehabilitation center in Winter Garden draws largely positive feedback for its cleanliness, food quality, and attentive nursing and therapy staff, especially for short-term rehab stays. However, one detailed account raises serious concerns about delayed pain medication, unresponsive CNAs, and a failure to promptly investigate a suspected UTI, suggesting care quality can be inconsistent.

How did Orlando Health - Health Central Park Nursing and Rehabilitation Center do on recent health and safety inspections?

Orlando Health - Health Central Park Nursing and Rehabilitation Center had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Orlando Health - Health Central Park Nursing and Rehabilitation Center?

Submit the Request Information form on this page to connect with Orlando Health - Health Central Park Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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