Sally Lyden
May 2026
Lost my mother, had no idea where she was. Poorly staffed. Don't return phone calls. Not only let buzzer ring forever, the desk is often empty. Cluttered hallways. Do not correspond between offices
1 / 2CMS Care Compare
Reviews for Seaside Healthcare are largely critical, with multiple families describing understaffing, slow response times, and communication breakdowns during rehab and long-term care stays. A few reviewers noted caring individual nurses and a scenic waterfront setting, but the overall tone across recent Google reviews is one of serious concern about basic care and staffing levels.
AI-generated from reviews and community data.
Seaside Healthcare is a senior living community in Portland, Maine offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 30 reviews.
Seaside Skilled Rehabilitation Center is a skilled rehabilitation and long-term care facility located on Portland's scenic Back Cove in Maine. The center offers both short-term rehabilitation and long-term wellness services, with individualized care plans developed to address each resident's unique needs and goals. Round-the-clock professional nursing care with personalized attention to medical and wellness needs is provided by a team of 125+ dedicated professionals across 60+ spacious private rooms.
The facility is distinguished by its waterfront location along Back Cove, where residents have direct access to coastal views and the opportunity to enjoy walks along the boulevard and fresh ocean air. This natural setting is intentionally integrated into the healing environment, with activities designed to promote engagement and joy including music performances, happy hours, birthday celebrations, and group activities. Creative expression sessions featuring painting, crafts, and live music are available, as is wheelchair-accessible biking through a partnership with Portland Wheelers.
Clinical services include state-of-the-art physical and occupational therapy equipment and dedicated therapy staff. Nutritious meals are served daily in a comfortable dining room. The facility was recognized as a 2025 AHCA Bronze Award winner for excellence in rehabilitation and patient outcomes.
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Help Me Choose2.6overall · 30 ratings combined
2.6★ on Google (30)
Sally Lyden
May 2026
Lost my mother, had no idea where she was. Poorly staffed. Don't return phone calls. Not only let buzzer ring forever, the desk is often empty. Cluttered hallways. Do not correspond between offices
Marie Estes
Feb 2026
Lack of communication. Little empathy for their patients. Food isn't very good. The rehab part is almost non existent. Find a better place for your loved one.
Sue R
Oct 2025
Care is okay, but the facility is continually understaffed. The food is terrible. Plan to bring your loved one snacks, fruit and a meal when you visit.
Caryn Hasbrouck
Jun 2025
I went to visit a friend. The staff seemed nice enough, but her roommate's TV was blasting loud. She isn't told she needs to use headphones and doesn't turn it off when she leaves the room. I had a headache after 2 hours. Her room is smaller than hospital rooms so the large screen TV is only about 5 feet away from my friend's, which is more appropriate for the room size. But all of that could be overlooked if the staff would just require headphones!!
Telling It Like It Was
Dec 2024
My mother stayed here in May 2024 for rehab and it was terrible. As others have said, there were a few good nurses who actually cared, but mostly they were staffed by traveling nurses and people who did not keep a patient-centric approach. For example, two people were helping her on the commode and just complained to each other about their jobs as though she wasn’t in the room, and my mother couldn’t get a word in, when she needed help. Another person got frustrated with her on the day she was being transferred back to the hospital, and when he pulled her up in the bed, he gripped her under her arms so roughly that she was sure she was bruised and had to tell him to please stop, because he was hurting her. They didn’t control her blood sugar appropriately, gave her a full sugar coke and cake, didn’t test blood sugars consistently before meals. Interesting, because at Maine Med, they were able to keep her sugars much closer to normal. Another time, I tried to find someone to help her with getting some water, because no one had brought her any for most of the day, and I couldn’t find a staff person anywhere on the entire wing. Also, it regularly took more than 45 minutes for them to respond to a call button. They left my mom sitting alone on the commode for more than 30 minutes, with no access to a call button and no way to get up on her own. Another time, I witnessed a worker sitting at the nurses’ station just keep poking at his phone, actively ignoring both me and an elderly visitor needing help who approached the desk. After 10 minutes, another worker came out from the back, helped me, glanced at the other worker who was seriously just doing nothing, and then proceeded to help the poor guy who had also been standing there wondering how he could get some assistance. Definitely do not recommend this place. We let the staff at Maine Med know as well so they reconsider discharging people to Seaside.
Seaside Healthcare offers Skilled Nursing / Long Term Care.
Seaside Healthcare is located at 850 Baxter Boulevard in Portland, Maine.
Reviews for Seaside Healthcare are largely critical, with multiple families describing understaffing, slow response times, and communication breakdowns during rehab and long-term care stays. A few reviewers noted caring individual nurses and a scenic waterfront setting, but the overall tone across recent Google reviews is one of serious concern about basic care and staffing levels.
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