Sally Lyden
May 2026
Lost my mother, had no idea where she was. Poorly staffed. Don't return phone calls. Not only let buzzer ring forever, the desk is often empty. Cluttered hallways. Do not correspond between offices
1 / 2Quick Facts
- Total units
- 147
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 147
- Inspections
- View history (33 citations)
- Recognition
- 2025 AHCA Bronze Award for rehab outcomes
- Location
- Waterfront setting directly on Back Cove
- Community activity
- Wheelchair-accessible biking via Portland Wheelers partnership
CMS Care Compare
What Families Think
Reviews for Seaside Healthcare are largely critical, with multiple families describing understaffing, slow response times, and communication breakdowns during rehab and long-term care stays. A few reviewers noted caring individual nurses and a scenic waterfront setting, but the overall tone across recent Google reviews is one of serious concern about basic care and staffing levels.
The Good
- Scenic waterfront location along Back Cove
- Some nurses described as attentive and caring
- Wheelchair-accessible biking activities offered
- Received a 2025 AHCA Bronze Award
- Physical and occupational therapy equipment on-site
The Bad
- Multiple reports of chronic understaffing
- Several reviewers describe call buttons taking 30-45+ minutes
- Multiple complaints about poor food quality
- One report of rough, careless handling of a patient
- Several reviewers cite poor communication between staff and families
AI-generated from reviews and community data.
Seaside Healthcare is a senior living community in Portland, Maine offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 30 reviews.
About Seaside Healthcare
Seaside Skilled Rehabilitation Center is a skilled rehabilitation and long-term care facility located on Portland's scenic Back Cove in Maine. The center offers both short-term rehabilitation and long-term wellness services, with individualized care plans developed to address each resident's unique needs and goals. Round-the-clock professional nursing care with personalized attention to medical and wellness needs is provided by a team of 125+ dedicated professionals across 60+ spacious private rooms.
The facility is distinguished by its waterfront location along Back Cove, where residents have direct access to coastal views and the opportunity to enjoy walks along the boulevard and fresh ocean air. This natural setting is intentionally integrated into the healing environment, with activities designed to promote engagement and joy including music performances, happy hours, birthday celebrations, and group activities. Creative expression sessions featuring painting, crafts, and live music are available, as is wheelchair-accessible biking through a partnership with Portland Wheelers.
Clinical services include state-of-the-art physical and occupational therapy equipment and dedicated therapy staff. Nutritious meals are served daily in a comfortable dining room. The facility was recognized as a 2025 AHCA Bronze Award winner for excellence in rehabilitation and patient outcomes.
Types of Care at Seaside Healthcare
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Live Performances
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Seaside Healthcare
2.6overall · 30 ratings combined
2.6★ on Google (30)
Marie Estes
Feb 2026
Lack of communication. Little empathy for their patients. Food isn't very good. The rehab part is almost non existent. Find a better place for your loved one.
Sue R
Oct 2025
Care is okay, but the facility is continually understaffed. The food is terrible. Plan to bring your loved one snacks, fruit and a meal when you visit.
Caryn Hasbrouck
Jun 2025
I went to visit a friend. The staff seemed nice enough, but her roommate's TV was blasting loud. She isn't told she needs to use headphones and doesn't turn it off when she leaves the room. I had a headache after 2 hours. Her room is smaller than hospital rooms so the large screen TV is only about 5 feet away from my friend's, which is more appropriate for the room size. But all of that could be overlooked if the staff would just require headphones!!
Telling It Like It Was
Dec 2024
My mother stayed here in May 2024 for rehab and it was terrible. As others have said, there were a few good nurses who actually cared, but mostly they were staffed by traveling nurses and people who did not keep a patient-centric approach. For example, two people were helping her on the commode and just complained to each other about their jobs as though she wasn’t in the room, and my mother couldn’t get a word in, when she needed help. Another person got frustrated with her on the day she was being transferred back to the hospital, and when he pulled her up in the bed, he gripped her under her arms so roughly that she was sure she was bruised and had to tell him to please stop, because he was hurting her. They didn’t control her blood sugar appropriately, gave her a full sugar coke and cake, didn’t test blood sugars consistently before meals. Interesting, because at Maine Med, they were able to keep her sugars much closer to normal. Another time, I tried to find someone to help her with getting some water, because no one had brought her any for most of the day, and I couldn’t find a staff person anywhere on the entire wing. Also, it regularly took more than 45 minutes for them to respond to a call button. They left my mom sitting alone on the commode for more than 30 minutes, with no access to a call button and no way to get up on her own. Another time, I witnessed a worker sitting at the nurses’ station just keep poking at his phone, actively ignoring both me and an elderly visitor needing help who approached the desk. After 10 minutes, another worker came out from the back, helped me, glanced at the other worker who was seriously just doing nothing, and then proceeded to help the poor guy who had also been standing there wondering how he could get some assistance. Definitely do not recommend this place. We let the staff at Maine Med know as well so they reconsider discharging people to Seaside.
Government Inspection History
6 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 16, 2026Health Complaint1 citation
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance
Nov 18, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2025
Have restrictions on the use of flammable curtains.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2025
Have properly sized and located compartments to protect residents from smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2025
Oct 3, 2023Health Complaint1 citation
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 10, 2023
Sep 6, 2023Infection ControlNo citations
Jan 13, 2023Fire Safety StandardHealth Standard11 citations
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity B of L: potential for minimal harm, patternCorrected Feb 24, 2023
Mar 19, 2021Fire Safety StandardHealth Standard8 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2021
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2021
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Seaside Healthcare offer?
Seaside Healthcare offers Skilled Nursing / Long Term Care.
Where is Seaside Healthcare located?
Seaside Healthcare is located at 850 Baxter Boulevard in Portland, Maine.
What do families say about Seaside Healthcare?
Reviews for Seaside Healthcare are largely critical, with multiple families describing understaffing, slow response times, and communication breakdowns during rehab and long-term care stays. A few reviewers noted caring individual nurses and a scenic waterfront setting, but the overall tone across recent Google reviews is one of serious concern about basic care and staffing levels.
How did Seaside Healthcare do on recent health and safety inspections?
Seaside Healthcare had 6 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Seaside Healthcare?
Submit the Request Information form on this page, or contact Seaside Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Seaside Healthcare? Claim this listing to update photos, pricing, and details. It's free.
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