MyLivingChoice

Royal Oak

6973 Pearl Rd

3.8(92 ratings)· Middleburg Heights average: 3.5

Royal Oak, photo 11 / 5

Quick Facts

Total units
99
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
99
Facility size
90-bed skilled nursing and rehab center
Specialty program
Respiratory care program for COPD and pneumonia
Spiritual care
Affiliations with multiple religious denominations

What Families Think

Royal Oak is a 90-bed skilled nursing and rehabilitation facility in Middleburg Heights offering short-term rehab and long-term care. Reviews are mixed: some families praise the compassionate staff and effective therapy that helped residents regain independence, while others report serious lapses in basic care, hygiene, and communication with nursing staff.

The Good

  • Therapy staff helped residents regain strength and mobility
  • Kind, attentive staff noted by multiple families
  • Building kept clean despite dated appearance
  • Helped one resident return to independent living

The Bad

  • Multiple reports of unanswered calls to nursing station
  • Several reviews describe lapses in hygiene and basic care
  • One report of medication not called in after discharge
  • One report of inconsistent or inattentive aide care

AI-generated from reviews and community data.

Royal Oak is a senior living community in Middleburg Heights, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 92 reviews.

About Royal Oak

Royal Oak Nursing & Rehab Ctr is a skilled nursing and rehabilitation facility in Middleburg Heights, Ohio, offering short-term rehabilitation and long-term care services. The 90-bed facility provides private rehabilitation suites and semi-private long-term care suites in a home-like environment near I-71 and I-480.

The center offers comprehensive skilled nursing care for residents recovering from acute illness, hospitalization, or surgery, with a team of skilled nurses and caregivers dedicated to fostering independence and safety. Specialized programs include cardiac care, diabetes management, orthopedic rehabilitation in partnership with Aspen Care, memory care for individuals with Alzheimer's and dementia, hospice care, palliative care, and an EMPOWER PULMONARY program for respiratory conditions including COPD, pneumonia, and asthma.

Therapeutic services include physical therapy, occupational therapy, and speech therapy designed to help residents regain strength, mobility, and daily living skills. The facility also provides IV therapy, wound care under Dr. Marc Berkowitz's leadership, and nutritional support through customized meal plans created by dietitians to accommodate medical needs and dietary restrictions.

Daily activities support physical and emotional well-being, and the facility maintains affiliations with multiple religious denominations to provide spiritual care. Residents have convenient access to local shopping and outings, with Southland Shopping Center located just a block away.

Types of Care at Royal Oak

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Royal Oak

3.8overall · 92 ratings combined

3.8★ on Google (92)

Cleveland Bro

Oct 2025

via Google

breakfast, lunch and dinner was not that good, cold and unpleasing, sometimes the chicken is still frozen when served in salads, the hallways smells like crap at times and the viewing areas are hardly swept up, calls to the nurses station went unanswered at times, when discharged and i think an important thing i was told that prescriptions would be called in to our pharmacy that should of been checked by the RN and doc working that day, no heart pill, blood tinner or pain med was not called in i called left message to have them call me on Monday, and Tuesday goes by no call from royal oak, I call there after 3pm had to leave another message, but my mom saw her doctor today and said those meds should have been called in, so she missed 2 days of meds she should of been taking, Question how many doctors when in a place like royal oak is really taking care of patients correctly? oh the physical therapy was a surprise they would come in once a day Monday to Friday in the mornings and leave as fast as they can because of the amount of patients they have, really no patient care there. its like wham bam good bye. Don't get me wrong everyone was nice except for couple rude staff this is what we pay for or insurance pays for to put you in a place like this that are underfunded and short staffed at times (no one wants to work now adays) but some one has to be making money from somewhere. but my concern is the meds not being called in and missed for 2 days, my mom having a pacemaker just put in i would think some kind of heart pills are needed as well as blood tinners now i wonder if they were giving her those while in there. when your use to living a certain way and have to end up in a place like this it smacks you in the face - i gave it 2 stars because 98% had smiles and sounded like they cared about the patient until you leave, your not their problem anymore there should be better places and better care

Samantha Brammell

Oct 2025

via Google

Some of the night people weren't nice on east wing

Alan Sewell

Oct 2025

via Google

They left my wife on a bed pan for 2 hours and she had rashes on her behind from them not cleaning her properly and her are arm had bruises not a very good place

Lisa Allen

Jun 2025

via Google

Wonderful Care and Compassionate Staff<br><br>My father-in-law stayed at Royal Oak for about six months, and we are so grateful for the care he received during that time. The staff were truly fantastic — kind, personable, and attentive. They took the time to get to know him, even going out of their way to bring in some of his favorite snacks, which meant so much to him (and to us).<br>While the building itself is a bit dated, it was always clean and well-maintained. What mattered most was the warm, supportive environment the team created. Thanks to their dedication and encouragement, my father-in-law was able to regain enough strength and confidence to return to independent living.<br>We highly recommend Royal Oak to anyone looking for compassionate, personalized care for their loved one.

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Government Inspection History

6 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 7, 2025Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2025

Oct 23, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2024

Sep 16, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2024

Mar 28, 2024Fire Safety StandardHealth Standard14 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2024

Feb 10, 2022Fire Safety StandardHealth Standard19 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Mar 4, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2022

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2022

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2022

Jul 11, 2019Fire Safety StandardHealth Standard14 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2019

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2019

  • Assure the security of all personal funds of residents deposited with the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2019

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2019

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2019

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2019

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2019

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Royal Oak offer?

Royal Oak offers Skilled Nursing / Long Term Care.

Where is Royal Oak located?

Royal Oak is located at 6973 Pearl Rd in Middleburg Heights, Ohio.

What do families say about Royal Oak?

Royal Oak is a 90-bed skilled nursing and rehabilitation facility in Middleburg Heights offering short-term rehab and long-term care. Reviews are mixed: some families praise the compassionate staff and effective therapy that helped residents regain independence, while others report serious lapses in basic care, hygiene, and communication with nursing staff.

How did Royal Oak do on recent health and safety inspections?

Royal Oak had 6 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Royal Oak?

Submit the Request Information form on this page to connect with Royal Oak and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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