MyLivingChoice

O'neill Healthcare Middleburg Heights

7250 Old Oak Blvd

3.4(91 ratings)· Middleburg Heights average: 3.5

O'neill Healthcare Middleburg Heights — photo 11 / 5

Quick Facts

Total units
82
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
82
Hospital adjacency
Located directly across from Southwest General Hospital
On-site specialists
Physicians in cardiology, geriatrics, and orthopedic surgery
Quality rating
Holds a 5-star CMS rating
Hospital partnerships
Partners with Cleveland Clinic and University Hospitals St. John

What Families Think

Reviews for this skilled nursing and rehab facility are sharply mixed: one family described phenomenal, caring staff and a supportive therapy team, while several others reported serious lapses in basic care, cleanliness, and staffing. The facility sits across from Southwest General Hospital and maintains on-site physician specialists, but multiple reviewers raised concerns about call-bell response times, hygiene, and management.

The Good

  • Therapy team praised as supportive and encouraging
  • One family called staff phenomenal, caring and professional
  • On-site physicians in cardiology, orthopedics, geriatrics
  • Located directly across from Southwest General Hospital
  • Holds a 5-star CMS quality rating

The Bad

  • Multiple reports of slow call-bell response times
  • Several reviewers cite chronic understaffing affecting care
  • Reports of unclean rooms and neglected hygiene
  • One report of billing errors after resident's death
  • One report of rude, poorly managed staff communication

AI-generated from reviews and community data.

About O'neill Healthcare Middleburg Heights

O'Neill Healthcare Middleburg Heights is a skilled nursing facility offering long-term care and short-term rehabilitative stays in Middleburg Heights, Ohio. The facility holds a 5-star CMS rating and was formerly known as Century Oak Care Center.

The community provides skilled nursing care and rehabilitative senior therapy services. It features a spacious therapy gym with state-of-the-art equipment and offers specialized cardiac and stroke rehabilitative therapy. The facility has 82 skilled nursing beds available for both long-term and short-term stays.

Located on Old Oak Boulevard, O'Neill Healthcare Middleburg Heights is situated across from Southwest General Hospital. The facility is conveniently positioned off Bagley Road, approximately 3 minutes from Highway 71 and 9 minutes from Cleveland Hopkins Airport, with easy access to shopping, churches, the Cleveland Metroparks, and dining options.

The community maintains partnerships with multiple healthcare providers and hospitals including Cleveland Clinic locations, University Hospitals St. John Medical Center, Southwest General Health Center, and others. On-site physicians include specialists in internal medicine, geriatric medicine, cardiology, and orthopedic surgery.

O'Neill Healthcare Middleburg Heights engages residents through community events and activities, including seasonal celebrations and sponsored outings at local senior centers in the surrounding area.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

3.4overall · 91 ratings combined

3.4★ on Google (91)

Dawn Nara

Jul 2026

via Google

This place is awful. They don't offer good care. Do not put your family here. My husband is there for physical therapy. If you ask questions about their care the staff gets nasty. All in one week my husband was told they were out of ice packs milk juice and clear soda. It takes them over 10; minutes to answer a call bell. If patient asks for something the nurse and aids never come back. Social worker only a designee and nott acting as patient advocate. She was only interested in arguing not solving problems for patient. Admission person wasn't present upon admission. Processes of nursing home and care plan not discussed with patient and family. Dietician not full time either. Nurses not listening to patients medical complaints and calling doctor. I would not put your family here for rehab. Also problems accessing their services as well.

Kevin

May 2026

via Google

So Google says this place has 5 stars! Not even close to .0000001 star! My parent used the toilet at 0800 and clogged it up, it wasn't cleaned until i made a fuss about it at 7pm. I finally found a nurse working and not on his phone, a middle aged black gent, who was more then happy to help. But all day Noone else would check on my family member. His trash was over flowing, the floor is sticky and dirty the bed was urine filled and disgusting. They don't check on him to wash his cloths I have to come here and Clean the room. Take his cloths home to because Facebook is more important then doing what's required for these ppl here! I walked around to find staff doing absolutely nothing but playing on their phones! Sad very sad. This is what we have to look forward to when we age! No thanks! Please if you have family in one of these home go check on them!

Rachel Stoskopf

Dec 2025

via Google

Absolutely terrible facility. My grandfather had to call 911 himself while having a heart attack because he was ignored multiple times by his CNA. If I could give negative stars I would.

Rhonda Wheeler

Dec 2025

via Google

Awful place. Skin breakdown, bedsores due to not changing people and leaving them soiled for hours. Undignified care. Not treated like humans.

Tim McMinn

Oct 2025

via Google

Through circumstances in life I had to put my wife in Oneills Middleburgh Hts she received the best care from the Nurses to house keeping<br>and our Administration staff who worked very hard to keep up with appointments and medicine.I would highly recommend Oneill for a loved ones care

Request information

Ask about availability, pricing, or a tour. Your details go only to O'neill Healthcare Middleburg Heights — never sold or shared.

Frequently Asked Questions

What types of care does O'neill Healthcare Middleburg Heights offer?

O'neill Healthcare Middleburg Heights offers Skilled Nursing / Long Term Care.

Where is O'neill Healthcare Middleburg Heights located?

O'neill Healthcare Middleburg Heights is located at 7250 Old Oak Blvd in Middleburg Heights, Ohio.

What do families say about O'neill Healthcare Middleburg Heights?

Reviews for this skilled nursing and rehab facility are sharply mixed: one family described phenomenal, caring staff and a supportive therapy team, while several others reported serious lapses in basic care, cleanliness, and staffing. The facility sits across from Southwest General Hospital and maintains on-site physician specialists, but multiple reviewers raised concerns about call-bell response times, hygiene, and management.

Work at O'neill Healthcare Middleburg Heights? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Middleburg Heights.