Anmarie Lucci
Apr 2026
Beautiful facility, amazing, wonderful, and caring staff. Everyone was so kind and helpful. Thank you so much for helping me get better!!!
1 / 6CMS Care Compare
Riverside Health & Rehabilitation is a skilled nursing and rehab community in Missoula that has served the area since 1988. There isn't detailed reviewer feedback available, but the community's Google rating of 3 out of 5 across 13 reviews suggests a mixed reputation.
AI-generated from reviews and community data.
Riverside Health & Rehabilitation is a senior living community in Missoula, Montana offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Housekeeping. Families rate it 3.0 out of 5 across 13 reviews.
Riverside Health & Rehabilitation is a skilled nursing and rehabilitation community located in Missoula, Montana. The facility offers a wide range of skilled nursing care and restorative therapies, serving residents and patients transitioning from rehabilitation to long-term care.
The community has been part of the Missoula area since 1988. It is managed by The Goodman Group, a Minnesota-based company with over 60 years of experience in senior living and health care communities.
The setting features panoramic riverside views, beautiful trees, and an outdoor courtyard where residents can enjoy the natural surroundings and benefit from outdoor spaces as part of their care and recovery experience.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3overall · 13 ratings combined
3★ on Google (13)
Anmarie Lucci
Apr 2026
Beautiful facility, amazing, wonderful, and caring staff. Everyone was so kind and helpful. Thank you so much for helping me get better!!!
Noah BlakeLee
Feb 2025
I do not recommend this agency at all. As a health care worker who works with individuals who are not fully coherent of what they are doing, and not to mention, others around them, is disgusting. As someone who has family within this facility and is aware of how their treatments are administered, it needs to be investigated immediately. The company needs to be shut down immediately.
Carol Lawrence
Aug 2024
I’m so incredibly grateful for the staff at Riverside. They do a wonderful job taking care of my mother. She is very happy. I couldn’t have asked for a better place.
Desiree
Jan 2024
We checked my mom in here for rehabilitation after losing a lot of strength from getting sick (stroke patient of 3 years). We checked her in & discharged her within 7hrs. She was placed at the end of the hallway where nobody ever came to check on her, her call light was on for 45mins before someone (the PT) even came. Thankfully it was only for more blankets as she was cold but I couldn’t imagine had she fallen or needed serious help. Nobody came by or checked on her in 3hrs after her OT and CNA left. She is a high fall risk patient so she needs proper supervision and help with getting up or going to the bathroom. Her CNA suggested she can wheel herself down for meals and when I mentioned she isn’t strong enough to do so she said she could push her call button and that “maybe someone can come get her then”. She also was not offered lunch or dinner when the times came and the CNA also mentioned she has to get her food in the dining hours, which my mom is not always awake or understanding lately so leaving her hungry is not appropriate or acceptable when she’s trying to regain strength. We were told staffing is short which we sympathize but there was not enough care that we felt comfortable leaving my sweet mother here. The one good thing we did experience were the therapists, both her PT and OT were great we just wish the living conditions otherwise were up to par.
paris summers
Nov 2018
Suzette Summers has this to say about Riverside Health and Rehabilitation as she has experienced Hillside rehabilitation center as well. The layout of this building deems it greatly approachable. The people that work here have patience beyond bounds, helpful and all are aimiable. The problem with riverside is all the medical personnelle are spread way too thin, thus patients are not receiving the care they need. People are not properly taken care of because caretakers do not have time. People that are dying are not comforted, simply because personnel does not have the time in their schedules to cover the floors and all the people. I was here 5 years ago after open heart surgery. I value the comparison and things appear to be different. The quality of certain services is lacking. The food is one of them and I realize budgets play a great part in this. Riverside’s name is floundering, Village’s name is questionable, Hillside’s name is becoming dirt and I have no experience regarding Hamilton’s facilities. Beforehand I thank you for you considering into these matters. Respecfully submitted, Suzette Summers
5 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Feb 13, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2026
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2026
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2026
Ensure proper storage of liquid oxygen.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2026
Install properly constructed windows in hallway walls or doors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 7, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024
Provide or obtain dental services for each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 31, 2024
Honor the resident's right to manage his or her financial affairs.
Severity B of L: potential for minimal harm, patternCorrected Dec 7, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 11, 2023
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 11, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 11, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 3, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Riverside Health & Rehabilitation offers Skilled Nursing / Long Term Care.
Riverside Health & Rehabilitation is located at 1301 E Broadway in Missoula, Montana.
Riverside Health & Rehabilitation is a skilled nursing and rehab community in Missoula that has served the area since 1988. There isn't detailed reviewer feedback available, but the community's Google rating of 3 out of 5 across 13 reviews suggests a mixed reputation.
Riverside Health & Rehabilitation had 5 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Riverside Health & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Riverside Health & Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Missoula.

Missoula, Montana0 mi
3(35)
Assisted LivingSkilled Nursing / Long Term Care

Missoula, Montana1.6 mi
3.9(47)
Skilled Nursing / Long Term Care

Missoula, Montana1.7 mi
4.6(11)
Assisted LivingMemory Care

Missoula, Montana1.8 mi
4.2(10)
Assisted LivingIndependent Living

Missoula, Montana2 mi
4.7(73)
Independent Living

Missoula, Montana2 mi
5(4)
Independent Living
Home care agencies serving Missoula bring help to the house: daily living, companionship, and respite for family caregivers.