Alexander Ramos
Mar 2026
My grandma spent 4 days here. They overdosed her and didn’t charge her medicaid. Now they want to go after my dead grandma house. They don’t answer the phone.
Missoula Health and Rehabilitation
3018 Rattlesnake Dr
3(35 ratings)· Missoula average: 3
1 / 5Quick Facts
- Total units
- 53
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 53
- Respite care
- Offers temporary respite stays for caregiver relief
- Memory care setting
- Dedicated memory care with structured routines and cues
CMS Care Compare
What Families Think
Reviews for Missoula Health and Rehabilitation are sharply mixed: several families describe deeply compassionate, attentive care from staff during long rehab stays, while others report serious lapses in cleanliness, food quality, medical safety, and billing communication. The facility appears to be an older building undergoing updates, with care quality reportedly varying by situation.
The Good
- Staff described as kind, patient, and family-like
- 24/7 nursing, CNA, dietary, and therapy staff on-site
- Direct communication from staff on appointments and concerns
- Highly rated for long-term rehab support over months
The Bad
- One report of a medication overdose and billing dispute
- One report of unsanitary shared bathroom conditions
- One report of poor food quality, including unsafe diabetic diet
- Facility described as older and in need of updates
AI-generated from reviews and community data.
About Missoula Health and Rehabilitation
Missoula Health and Rehabilitation Center in Missoula, Montana is a skilled nursing facility operated by Evergreen Healthcare Group that provides short-term rehabilitation and long-term care services. The center offers comprehensive, patient-centered care in a peaceful setting designed to help individuals recover and regain their quality of life following illness, injury, or surgery.
The facility's rehabilitation therapy services include physical therapy to improve strength, balance, and mobility while reducing pain and preventing falls; occupational therapy to help patients regain essential daily living skills such as dressing, grooming, and meal preparation using adaptive tools and techniques; and speech-language pathology services to support communication, cognitive function, and swallowing ability. Personalized therapy programs are designed to restore functional abilities in a supportive, home-like environment.
The community also offers assisted living with spacious private residences that include housekeeping and maintenance. Residents receive 24/7 personalized care services with assistance available for daily activities, along with an active lifestyle and social atmosphere. Specialized memory care is provided for patients with Alzheimer's and other dementia-related conditions in a structured, nurturing environment featuring memory cues, familiar routines, and engaging programs designed to preserve independence and enhance well-being.
Additional services include a Respite Stay program offering temporary care for individuals recovering from hospitalization or providing relief for family caregivers. The center emphasizes personalized care shaped by individual preferences, from meal choices to specialized therapy services, while maintaining a warm, welcoming, home-like environment. The facility commits to connecting residents and families with community resources when specialized services fall outside its scope of care.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3overall · 35 ratings combined
3★ on Google (35)
Kaydra Ridge
Feb 2026
My grandma spent 100 days in this rehab facility, and I truly can’t say enough good things about the care she received. From day one, the staff treated her with kindness, patience, and genuine compassion. It never felt like she was “just another patient” — they took the time to really know her, encourage her, and support her through every step of her recovery. Over those 100 days, the team became like family to her. They celebrated her progress, comforted her on hard days, and always made sure she felt safe and respected. As a family, that meant everything to us. Knowing she was not only well cared for medically, but also emotionally, gave us incredible peace of mind. We are so grateful for the dedication, warmth, and professionalism of everyone there. This place didn’t just help my grandma heal — they gave her connection, dignity, and love. I would highly recommend this facility to anyone looking for exceptional rehab care. Thank you so much for everything Missoula Health and Rehab!
Bill Gilbert
Oct 2024
My father in law was sent there to recover by St Pats. Didn't make it through the night. He stepped in somebody else's feces in the shared bathroom for 8 residents, the food was canned garbage, they served a severe type 2 diabetic applejuice and a carby dinner, it smelled terrible, the staff just looked beat down, and he was roomed with a nearly naked guy who insisted on hip hop music on repeat, and the facilities themselves are just dirty and worn out. We came and got him out of there and made arrangements for home care. His situation really needs more than that, but incomplete home care is better than this place.
TaraLynn Schulz
Jun 2024
Missoula Health & rehab is a great facility. They took wonderful care of my mother. They treated her like family even through her refusal of cares and often difficult behaviors. They have a full staff available (nurses, CNAs, dietary, activities, social services, etc.)24/7 and a great therapy unit. I would highly recommend them to anyone who needed long term care or short term care.
Tim A
Dec 2021
Missoula Health and Rehab may not be the most “glamorous” assisted living facility in town. But they have some of the best staff without a doubt. They are kind, caring and compassionate. What they do on the daily is not easy- and keep in mind they also are in the process of updating equipment and living spaces. My father is a resident- and he loves the staff and environment- Karrie and team are on top his appointments and medications. They also call me directly with any questions or concerns. While it may not be the newest and prettiest facility- your loved one will receive quality care from amazing people.
Frequently Asked Questions
What types of care does Missoula Health and Rehabilitation offer?
Missoula Health and Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Missoula Health and Rehabilitation located?
Missoula Health and Rehabilitation is located at 3018 Rattlesnake Dr in Missoula, Montana.
What do families say about Missoula Health and Rehabilitation?
Reviews for Missoula Health and Rehabilitation are sharply mixed: several families describe deeply compassionate, attentive care from staff during long rehab stays, while others report serious lapses in cleanliness, food quality, medical safety, and billing communication. The facility appears to be an older building undergoing updates, with care quality reportedly varying by situation.
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