Home Instead

Mary Evans

Mar 2026

via Google ↗

Our mother was in the care of Home Instead caregivers for multiple months this past year. All caregivers were competent, flexible and considerate with our 100 year-old mother. It was the care and attention we received at the very end of her life, when needs changed literally in a day, that stood out. Within 24 hours Brenda and her scheduling team responded with a 24/7 care schedule for an entire month, and were responsive to make tweaks to the schedule as needed. In the last days when our mother needed hospice care and all that that entails, Brenda stepped in, again with decisive action, to smooth the transition with calm and expertise. Thank you so much.

Heather Wood

Mar 2026

via Google ↗

My family’s experience with Missoula’s Home Instead was very positive. For years, one of their caregivers helped my parents. My Mom had Alzheimer’s, and my Dad was caring for her at home. Our caregiver adored Mom and spent hours with her chatting, doing crafting & baking projects, lots of armchair exercises and watching (and laughing at) old Disney cartoons. She was a calming, loving, knowledgeable, dependable presence during an extremely difficult time. We knew we could count on her 100 percent, and I will always be enormously grateful for her presence in our lives. We also had a couple other caregivers from Home Instead. With only one exception, they were all lovely & competent people. Unfortunately they didn’t stay with Home Instead and thus weren’t with my Mom for longer than a couple months. I would not be surprised to learn that high turnover among staff is a reality for all home care providers, not just Home Instead. I would recommend Missoula’s Home Instead to any family managing the care of a loved one with dementia. The administrative staff were always helpful & responsive, and the caregiving staff - especially our wonderful caregiver - were exceptional. We love her like family.

Jill Duke

Oct 2024

via Google ↗

My family and I could not be more grateful for the care our mom received with Home Instead Missoula! We needed overnight care to give us some much needed rest during Mom’s last days. Their care coordinator Amber came to our home to clarify what they could offer and how it would unfold. To discover that they offered ten-hour shifts was a huge relief. Amber spent much time with us and put our minds at ease. The caregivers showed up promptly each evening. They took the time to get the lay of the land and to learn about Mom’s needs. We could tell immediately that they were thoughtful, loving and patient. Even more importantly, they were competent. They made sure to have our phone numbers in case they needed to reach us during the night. Each morning before departing they shared how Mom’s night had gone, and left careful notes and thoughtful observations. Thank you Sage, Beth, Isoa and Taylor. You made all the difference.

Marcia Larson

Feb 2020

via Google ↗

My mom has been so happy with the caregivers that have been helping her since starting with Home Instead. Since my sister and I live far away, it's a relief to us to know she has the assistance she needs and a bonus that each individual has been caring, engaging and compassionate. I'm also thankful the office went above and beyond this past week to help the transition to a new medication dispenser that took some special attention and extra efforts to work properly. It's can be a scary thing to be so far away from a loved one when the aging process makes them so dependent on help for many issues. I'm breathing easier knowing Home Instead is in her corner, helping with the things that are difficult for her and making her days brighter!

Kathy Riley

Jan 2019

via Google ↗

We have been very happy in our experience with Home Instead over the past 3 years. My 90 year old mom has received good care and I have been able to have a respite day a week to catch up on errands, etc. I would highly recommend this organization to anyone needing senior care. They are professional always and respond immediately to any needs we have had. Thank you very much Home Instead! and especially Roxie, our usual caregiver!