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Missoula Valley Senior & Assisted Living

3620 American Way

4.4(44 ratings)· Missoula average: 4.2

Missoula Valley Senior & Assisted Living — photo 11 / 6

Quick Facts

Pricing model
Point-based system charges only for needed care
Safety device
Emergency response pendant with 24/7 on-call care
Transportation
Scheduled trips for medical visits and shopping
Ownership
Family-owned operator, Stellar Senior Living

What Families Think

Missoula Valley Senior & Assisted Living draws consistently high marks from families who describe warm, attentive staff and a strong sense of community, though a handful of reviewers report serious lapses in care, billing, and communication. The overall picture is of a well-liked community with engaged caregivers and active daily programming, tempered by isolated but consequential complaints.

The Good

  • Staff repeatedly described as caring and attentive
  • Wide variety of daily activities like bingo and movie nights
  • Food quality and variety praised by many families
  • Smooth move-in transitions noted by several relatives
  • LifeLoop app keeps families updated on events and photos
  • Emergency response pendant and 24/7 on-call personal care

The Bad

  • One report of a fall being dismissed, leading to broken hip and death
  • One report of a two-and-a-half month delay refunding fees after a resident's death
  • One report of leadership failing to return calls about a resident's care
  • One report of high staff turnover and a large, unexpected rent increase

AI-generated from reviews and community data.

About Missoula Valley Senior & Assisted Living

Missoula Valley Senior & Assisted Living provides independent and assisted living in Missoula, Montana. The community offers flexible care levels that allow residents to age in place while maintaining independence, with residents receiving an emergency response pendant and 24/7 on-call personal care. A point-based pricing system ensures residents pay only for the support they need.

The community features several apartment layouts including studios, one-bedroom, and two-bedroom options, each thoughtfully designed for comfort and independence. Amenities include light housekeeping, same-day maintenance responses, and flexible lease agreements. Pricing includes three meals per day, all utilities, and most daily living expenses.

Dining is a central focus at Missoula Valley, with a classically trained chef preparing restaurant-quality meals daily using fresh, locally sourced ingredients. Breakfast, lunch, and dinner offer multiple options made from scratch, with an all-day menu for favorites. The chef meets monthly with community members to hear suggestions and has been known to recreate family recipes and accommodate special requests.

Life at the community centers on connection and engagement. A full-time concierge manages a calendar of activities, community events, and new experiences tailored to residents' interests. The property includes a fenced backyard for outdoor gatherings, raised garden beds, and music therapy. A LifeLoop app allows family members to access event calendars, participation records, and tagged photos.

Transportation services help residents stay connected to important places and people, including scheduled transportation for medical visits, shopping trips, and group outings. The community also coordinates private transportation when needed. Missoula Valley is owned and operated by Stellar Senior Living, a family-owned network of senior living communities.

Types of Care

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

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Reviews

4.4overall · 44 ratings combined

4.4★ on Google (44)

Gail Meuchel

Mar 2026

via Google

My Mom has been living at the Auberge for 6 months now and it has been a wonderful fit for her. She has a lovely one bedroom apartment and has made it her home. She so enjoys the staff and they have helped her transition to her new life style. We know that she is safe and taking care of by an amazing group of caregivers. They treat the residents, staff, family, and friends with respect and they truly care. Thank you to all the staff for all you do for my Mom!

Stacy

Jan 2026

via Google

We really enjoyed our walk thru of the Missoula Valley Senior & Assisted Living. The staff was friendly and very helpful with the multitude of questions we asked. I was very encouraged that they schedule many different activities for their guests. My father is not a big social person. I feel Missoula Valley Senior Living has the staff and activities that will fit my father’s needs. The facilities were clean, some of the decor is a bit dated but was in proper operating order. As we tour other options, Missoula Valley Senior Living is at the top of the list. We are preplanning for my mid 70’s father who is needing just a little bit of assistance on a daily basis. The location of the facility is close to family and within our budget. I would suggest a tour of their facility. It was clean, budget friendly, helpful, staff answered all our questions with a smile and is at the top of our list of homes for our dad and grandpa.

Lizzie Frank

Dec 2025

via Google

My grandparent lives at Missoula Valley Senior Living, and we’ve had a really positive experience. The staff is kind, patient, and genuinely cares about the residents. Every time we visit, we’re greeted with smiles and a welcoming atmosphere. It brings our family peace of mind knowing our grandparent is safe, supported, and treated with so much respect.

Patrick Morrison

Dec 2025

via Google

Missoula Valley Senior Living is an incredibly welcoming and compassionate community. The staff go above and beyond every day, and the care residents receive is truly heartfelt. Their Business Office Manager, Chelsea Powers, is outstanding — organized, kind, and always willing to help families navigate the process with clarity and support. Highly recommend this community for anyone looking for exceptional senior care in Missoula.

Casey Frank

Oct 2025

via Google

I toured Missoula Valley Senior Living with Amaya for my father and was so impressed. She knew everyone by name and made us feel completely at ease. The community is warm and welcoming, and when the time comes that my dad is ready, this is where we will go. Thank you for such a positive experience.

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Frequently Asked Questions

What types of care does Missoula Valley Senior & Assisted Living offer?

Missoula Valley Senior & Assisted Living offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Missoula Valley Senior & Assisted Living located?

Missoula Valley Senior & Assisted Living is located at 3620 American Way in Missoula, Montana.

What do families say about Missoula Valley Senior & Assisted Living?

Missoula Valley Senior & Assisted Living draws consistently high marks from families who describe warm, attentive staff and a strong sense of community, though a handful of reviewers report serious lapses in care, billing, and communication. The overall picture is of a well-liked community with engaged caregivers and active daily programming, tempered by isolated but consequential complaints.

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