MyLivingChoice

Partners In Home Care

2673 Palmer St Ste 201

3.9(47 ratings)· Missoula average: 4.2

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Partners In Home Care, photo 11 / 5

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1985
Organization type
Nonprofit home health and hospice provider
Years in operation
Operating in Missoula area since 1987
Service range
Includes infusion services and home medical equipment

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and patients describe a mix of experiences at Partners In Home Care, with several praising the skill and compassion of nurses, PT/OT staff, and CPAP specialists. However, more than one reviewer reported serious problems with billing accuracy and follow-through on scheduled palliative care appointments, raising concerns about communication and administrative reliability.

What reviewers praise

  • Nurses and PT/OT staff called knowledgeable and caring
  • Strong support for CPAP setup and supplies
  • Compassionate hospice and end-of-life care praised
  • Long-term consistent care noted for complex health needs

What reviewers flag

  • One report of a surprise $600 backdated bill
  • One account of palliative care appointments being missed or delayed
  • Reports of slow response times to phone calls

AI-generated from reviews and community data.

Partners In Home Care is a senior living community in Missoula, Montana offering Skilled Nursing / Long Term Care. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 3.9 out of 5 across 47 reviews.

About Partners In Home Care

Partners In Home Care is a home health and hospice provider based in Missoula, Montana, offering skilled nursing, palliative care, hospice services, and durable medical equipment support to seniors and patients navigating serious illness and end-of-life care.

Families consistently praise the clinical skill and compassion of individual clinicians. One family noted that nurses and therapists "are always incredibly nice, friendly, knowledgeable and accommodating," and another highlighted how staff "understand the importance of dignity, comfort, and personalized care plans." Patients receiving chemotherapy support and CPAP management report feeling well-educated and encouraged through their care. However, experiences vary: some families report strong continuity and responsiveness, while others describe lapses in scheduled communication and billing surprises that created frustration.

Partners In Home Care holds a 3.9 out of 5 rating based on 47 Google reviews. Families considering their services may want to clarify billing practices and confirm care scheduling upfront, particularly if transitioning between service lines within the organization.

Types of Care at Partners In Home Care

Home HealthSkilled Nursing / Long Term Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Partners In Home Care

3.9overall · 47 ratings combined

3.9★ on Google (47)

Nicolas Salomon

Jul 2026

via Google ↗

Be careful. I went to purchase a cpap because a friend told me this place was great. So I got the machine and got set up. I asked them specifically about when I would get billed. "Oh they'll show up." Four months later I got my first bill. Normal bill. However the next bill I got was for six hundred dollars. They backdated it all the way to when I first got my equipment. Very nasty thing to do. I didnt have the 600. And I won't anytime soon. I have called them several times and it takes several days to a week to hear back. The initial process took almost five months. They weren't even able to contact my doctor. It took me a week. At a place that has to schedule months in advance. No effort was made whatsoever.

garage shop

May 2026

via Google ↗

Top notch place when they were dealing with my chemotherapy attachments. I wanted to go there again once I was recommended palliative care because of the great experience I had with the nurse during chemo. Unfortunately, it was a complete 180 when I dealt with the palliative care team. After a few months the phone calls we scheduled started not happening, and the appointments also went from every two weeks to... over a month, and then none because the scheduling never quite got figured out on their end. The more I think about it, the more it feels like this was a scam that I was led into. the initial meeting was great and nice, but the service degraded quickly and entirely to the point of no calls, other than a sporadic call to make sure my insurance had not recently changed (renewal season). it had not. I canceled care with them because they were no longer calling and I was not being scheduled for appointments anymore, so I don't think they probably needed my insurance information any further. another reason I called to canceled with them in person was so that I don't have to worry if they are still charging my insurance for phone calls and appointments that aren't happening, when they claim they are. After the experience I have had with them, this was a genuine worry. I hope this helps the next person in the same shoes. If your dealing with terminal cancer like I am, stay away, you've only got so much time to find some help with palliative, and this is not it. "well, you seem to be doing pretty good, so if you need anything else, give us a call" -- quote from palliative care doctor when I called to cancel care. lol, I'm literally dying of cancer, what a slap in the face, thanks! p.s. your response to my review gives a phone number that goes to your main office? is there anyone in particular I should talk to or, just anyone?

redtail ranch

Mar 2026

via Google ↗

Hello, just about two years ago, I met with Greg Inockson and received my first CPAP. Greg was great, explained everything clearly, fitted and adjusted my equipment perfectly. Greg encouraged me to keep using the CPAP for several months. That encouragement got me over the initial rough spots. Now most of my overall scores are above 90%. Partners in Home Care have worked with ResMed to make sure I get my replacement supplies on time. The bottom line is that my CPAP has improved my quality of life beyond measure and that is because the equipment fit and worked right. Mostly, you showed me you cared. -With Gratitude - Nick Kaufman

Diana Filkins Missoula Montana Realtor

Mar 2026

via Google ↗

Partners In Home Care is an outstanding provider of senior care and hospice services in the Bitterroot Valley. Christinia Fulkerson and her team deliver compassionate in home care, skilled nursing support, and end of life hospice care with professionalism and heart. Their team understands the importance of dignity, comfort, and personalized care plans for seniors and families navigating aging, chronic illness, or palliative care needs. Communication is clear, response times are prompt, and the level of support brings real peace of mind during difficult transitions. If you are looking for trusted home health care, senior support services, or hospice care in Hamilton, I highly recommend Partners In Home Care and Christinia’s team.

Teunny M.

Jan 2026

via Google ↗

These guys have taken such great care of my dad over the last few years. Every nurse, PT and OT that is sent to the house is always incredibly nice, friendly, knowledgeable and accommodating. They are always willing to work with any complications or request that we have come up due to my dad’s complicated health issues. Mike, who was my dad’s nurse for a long time, was absolutely wonderful.

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Medicare Quality of Care

Partners In Home Care is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency85%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

402 completed patient surveys, 31% response rate.

Hospital outcomes

  • Discharged to the community79%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around86%US 83%
  • Patients got better at getting in and out of bed87%US 83%
  • Patients got better at bathing85%US 86%
  • Patients' breathing improved85%US 85%
  • Patients got better at taking medications correctly79%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations73%US 61%

Service area

Partners In Home Care reports serving 44 ZIP codes, including Missoula, Alberton, Arlee, Big Arm, Bigfork, Bonner, Charlo, Clinton, Condon, Conner and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 277032. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Partners In Home Care offer?

Partners In Home Care offers Home Health and Skilled Nursing / Long Term Care.

Where is Partners In Home Care located?

Partners In Home Care is located at 2673 Palmer St Ste 201 in Missoula, Montana.

What do families say about Partners In Home Care?

Families and patients describe a mix of experiences at Partners In Home Care, with several praising the skill and compassion of nurses, PT/OT staff, and CPAP specialists. However, more than one reviewer reported serious problems with billing accuracy and follow-through on scheduled palliative care appointments, raising concerns about communication and administrative reliability.

Does Medicare cover care from Partners In Home Care?

Yes. Partners In Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Partners In Home Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Partners In Home Care?

Submit the Request Information form on this page, or contact Partners In Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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