Bobby Ramirez
Jun 2026
Truly caring staff
1 / 9Quick Facts
- Starting price
- $1,895/mo
- Total units
- 191
- Year opened
- 1990
- Care continuum
- Residents can move between independent and assisted care
- Rehab services
- On-site therapy and rehabilitation department coordinates with nursing
- Location
- Located on the outskirts of Council Bluffs
What Families Think
Reviewers describe a community with genuinely caring, friendly staff and a solid rehab program, but several recent reviews raise serious concerns about staffing levels, rising rent, and unresolved maintenance issues. Experiences seem to vary depending on department and timing, with strong praise for individual caregivers alongside pointed complaints about management and billing practices.
The Good
- Staff frequently described as caring and friendly
- Rehab and therapy team praised for dad's progress
- Peaceful, clean campus setting on outskirts of town
- Nursing team coordinates with therapy for recovery support
- Named staff member singled out for excellent care
The Bad
- One report of insufficient staffing levels
- One reviewer reported large unrefunded buy-in fee
- One report of unresolved water damage in unit
- One report of a steep rent increase for 2026
AI-generated from reviews and community data.
About Chapters Living of Council Bluffs
Chapters Living of Council Bluffs offers Independent Living, Assisted Living, and Memory Care in Council Bluffs, Iowa. The community is designed so residents can retain their independence while receiving the level of support they need, with flexibility to move between more independent living and additional daily assistance as circumstances change.
The campus is located on the outskirts of Council Bluffs and is described as clean, peaceful, and welcoming. In addition to residential care, the community includes a therapy and rehabilitation department that works with residents on rehab goals, alongside a nursing team that coordinates with therapy and other departments to support recovery and daily living needs.
Dining is prepared on-site, with meals served from a clean kitchen. Daily life at the community includes organized activities intended to keep residents engaged, and the overall atmosphere is described as one of connection among staff, residents, and families.
Care services are personalized, with attention from both medical and support staff aimed at helping residents live confidently and comfortably through each stage of their care.
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Help Me ChooseReviews
3.5overall · 13 ratings combined
3.6★ on Google (11) · 3★ on Yelp (2) · Yelp page ↗
Gary Kugler
Jun 2026
Ashley Gessert is a total legend, we love her work ethics with my friends admittance was top notch
Karen Wittstruck
Dec 2025
Needs a cosmetic face-lift. Staff very caring and friendly. Doing a great job with my dad's rehab so far.
Tina Polly Realtor
Dec 2025
Employees were not very friendly.
Tammy Jones
Dec 2025
The rent for 2026 has now jumped to 950.00 for a 1 bedroom garden home. My mother in laws ceiling has been water damaged three times and is currently not fixed. They will not be giving residents the money owed when buying to the garden home…for my mother in law that’s 45,000$. She is out all of that money! When they sent the letter stating the rent is increasing, they signed happy holidays! Well happy holidays to them as well I am sure the top staff let any raises go without accepting so they can help those living on a fixed income.0 out of 10 recommend!
Frequently Asked Questions
How much does Chapters Living of Council Bluffs cost?
Published pricing at Chapters Living of Council Bluffs starts around $1,895 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.
Where is Chapters Living of Council Bluffs located?
Chapters Living of Council Bluffs is located at 3000 Risen Son Blvd in Council Bluffs, Iowa.
What do families say about Chapters Living of Council Bluffs?
Reviewers describe a community with genuinely caring, friendly staff and a solid rehab program, but several recent reviews raise serious concerns about staffing levels, rising rent, and unresolved maintenance issues. Experiences seem to vary depending on department and timing, with strong praise for individual caregivers alongside pointed complaints about management and billing practices.
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