Michelle Stevens
Apr 2026
The staff is the absolute rudest! Very snooty and will talk down to visitors. Not to mention this place stinks horribly, which is noticeable as soon as the door opens.
1 / 5Quick Facts
- Total units
- 100
- Memory care setting
- Secured, first-floor memory care neighborhood
- Apartment layouts
- One- and two-bedroom units with full kitchens
What Families Think
Reviewers generally describe attentive, caring staff and a clean, well-maintained community, with many families praising the memory care team specifically. However, a serious billing dispute and a highly critical account of medication errors and understaffing stand out as significant concerns worth investigating before moving in.
The Good
- Caregivers described as compassionate and attentive
- Memory care staff praised for personalized engagement
- Facility consistently described as clean and well-maintained
- Engaging activities program with dedicated activities director
- Families report positive transitions into memory care
The Bad
- One report of a 30% cost increase with poor billing communication
- One serious report of repeated medication errors leading to hospitalization
- One report of rude staff and unpleasant odors
- Isolated complaint about slow response times to situations
AI-generated from reviews and community data.
About Reunion Court of Clear Lake
Reunion Court of Clear Lake is an assisted living and memory care community located at 14101 Bay Pointe Court in Houston's Clear Lake area. The community emphasizes a person-centered environment designed to help residents maintain independence while enjoying around-the-clock care from trained staff. It offers a variety of apartment layouts, including one- and two-bedroom units with one or two bathrooms, and apartments feature full kitchens with a stove top, oven, microwave, and refrigerator.
The community provides assisted living services along with a dedicated memory care program known as The Oaks. Memory care staff work to learn each resident's personal history and life story, using that insight to create opportunities for purposeful engagement rather than a one-size-fits-all approach. The memory care setting is described as a secure, first-floor location that is purposefully designed for residents living with dementia, balancing safety with dignity.
Residents have access to transportation for both group excursions and individual appointments, supporting continued engagement with the wider community and personal errands. The community encourages family involvement, describing its approach as an extension of the care families already provide, with the goal of fostering a neighborhood feel where residents feel at home.
Reunion Court of Clear Lake is situated in the Clear Lake area of Houston, a neighborhood the community describes as one where people stay connected through neighbors, memories, and long-lasting friendships. The community aims to bring that same sense of local connection into daily life for residents, prioritizing familiarity, support, and understanding of each individual.
Prospective residents and families are invited to visit in person, share a meal, and take a private tour to see the environment, activities, and level of care firsthand.
Types of Care
Assisted LivingMemory Care
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Help Me ChooseReviews
4.2overall · 37 ratings combined
4.2★ on Google (37)
Robert Donley
Feb 2026
I had a short time to look for a independent living for my father coming from Fort Worth to League City. When I talked to Heather at the Delaney, I immediately felt at ease in this monumental task of putting a parent in a "home". Heather took the time that was needed to show me around and assured me Dad would be happy and well taken care of. She showed all the amenities for his comfort and to feel at home. Dad is very happy in his new surroundings and the care he is getting, and I am still at ease with the move. She made everything easy and had suggestions for whatever that was needed. Thank you, Heather!
Matt Kruger
Oct 2025
I'll start with the great things about Reunion Court. The caretakers are wonderful! My mom has been at Reunion Court for a year and a half and it's been reassuring knowing that she's well cared for 24/7. They're respectful, engaging and treat residents with dignity. The facility is consistently clean and very well maintained. The activities are engaging and seem to be enjoyed by the residents that participate. Now the disappointing part that I wish I had known in advance. Based on my experience with their business office, there are some deceptive business practices that happened as part of the admission process, that are now coming to surface. It's absolutely insane that monthly expenses have increased 30% in a year and a half. When I first noticed a billing descrepency in January, the individual helping me at the time was transparent in where the issue came from and was quick to resolve it. Fast forward to August and there's a $4000 addition to the normal monthly bill that has been withdrawn, with zero communication from anyone in the business office as to what was happening and no advanced notice. When I asked about it, I was given an explanation and told the Executive Director would follow up...that was August 18th. Since then I've received 1 voicemail and that was 2 weeks ago. Perhaps it's a one off in my situation, as I would certainly hope this isn't happening to other residents. My father was in an assisted living facility several years ago and I never experienced financial descrepencies like this during his time there. I'll end with this...the caregivers and facility itself are wonderful. However, the lack of communication from the business office/Executive Director, lack of follow up, and feeling like I was part of a financial bait and switch tactic, have made this part of caring for my mother extremely frustrating and stressful. Had I known this advance, I'd probably reconsider my decision on Reunion Court, which is really disappointing because there are some great people working there.
Kevian Sutton
Sep 2025
Carol Is so Rude , you call and she hangs up in your face ! This has happened multiple times . Get a better receptionist
LBrigitte Snyder
Aug 2025
Thank you Janie Culver for making me feel so welcome the other day! Thank you to the AMAZING RESIDENTS also for making me feel so welcome. We had a great time. I am pleased to see the residents having a great time! Janie really puts together fun activities for the residents! She is such a joy to be around. Janie you have passion for what you do. You have compassion for the residents. Keep shining! Charlene thank you for taking the time to go with me to see the residents in memory care. It was a good day. It was a joy to see the smiles on their faces! Let's do it again sometime! Keep shining 🌟
Frequently Asked Questions
What types of care does Reunion Court of Clear Lake offer?
Reunion Court of Clear Lake offers Assisted Living and Memory Care.
Where is Reunion Court of Clear Lake located?
Reunion Court of Clear Lake is located at 14101 Bay Pointe Court in Houston, Texas.
What do families say about Reunion Court of Clear Lake?
Reviewers generally describe attentive, caring staff and a clean, well-maintained community, with many families praising the memory care team specifically. However, a serious billing dispute and a highly critical account of medication errors and understaffing stand out as significant concerns worth investigating before moving in.
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