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The Reserve at Pearland Assisted Living and Memory Care

2940 Cullen Parkway

4.5(50 ratings)· Pearland average: 4.1

The Reserve at Pearland Assisted Living and Memory Care — photo 11 / 5

Quick Facts

Total units
108
Licensed capacity
108 residents

Texas HHSC

Memory care setting
Secured memory care unit for dementia residents
Move policy
Memory-to-assisted-living moves reviewed only monthly
Family access
Family can stay for meals and activities

What Families Think

Reviews for The Reserve at Pearland are decidedly mixed: several families praise the friendly staff, food, and activities, while others report serious communication breakdowns and one alarming safety incident in memory care. The community holds a 4.5 rating from 50 Google reviews, but the available written reviews show a wider range of experiences than that score suggests.

The Good

  • Staff described as warm, compassionate, and attentive
  • Smooth, quick move-in transitions for new residents
  • Variety of activities keeps residents socially engaged
  • Chef-prepared meals accommodate dietary needs and preferences
  • Families welcome to visit, dine, and join activities

The Bad

  • One report of a memory care resident being exploited via improper POA change
  • Multiple reports of unreturned calls and emails from staff
  • One reviewer described the nurse coordinator as rude and dismissive
  • Promised care evaluations and unit transfers were delayed or inconsistent

AI-generated from reviews and community data.

About The Reserve at Pearland Assisted Living and Memory Care

The Reserve at Pearland Assisted Living and Memory Care is a assisted living community in Pearland, Texas. The community is licensed for up to 108 residents.

Families rate The Reserve at Pearland Assisted Living and Memory Care 4.5 out of 5 based on 50 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

4.5overall · 50 ratings combined

4.5★ on Google (50)

Nya Mitchell

Nov 2025

via Google

If you care at all about your family member DO NOT bring them to this place!!!! My father has dementia he was in the memory care unit, the facility allowed a notary to come in and have my father to sign a new POA and check himself out! He has been exploited every since!

Leanne Stewart

May 2024

via Google

I chose this place for my mom after several tours. However, what I was told by the facility staff and what actually happened was not okay. The marketing person, Bert, was amazing. However, once she moved in, all promises were broken. They said she would be evaluated by their in-house doctor within days, but after 3 weeks, still nothing. The marketing guy said she would be reevaluated for a move from memory care to assisted living within 2 weeks; and the Nurse Coordinator said nope. That only happens once a month. They need to get their story straight. No one ever returns calls or emails except for the marketing guy. The nurse coordinator is really rude and dismissive and won’t answer calls or emails. I wouldn’t recommend. I have mom in a new place that is the total opposite of this, and I’m so grateful that I got her out of there. She is now thriving at 2 months in her new facility in assisted living and is cigarette free (after being a lifelong smoker) and walks daily. This is all owed to the amazing staff with their practical and hands-on treatment plan. Quite a contrast to the Reserve where they put her in lockdown memory care and wouldn’t move her out. I also find it very interesting that a string of short 5-star reviews have been posted in the last week from people who don't mention having a loved one living there. This is exactly the kind of thing that drove me away - smoke and mirrors.

Carlos Garcia

Apr 2024

via Google

Great staff! Definitely a good place to take care of loved one.

Bert

Apr 2024

via Google

I could not be more pleased with the experience at The Reserve at Pearland. I am very impressed by the warm, inviting atmosphere and the friendliness of both the staff and residents. The community itself is beautifully maintained, offering cozy common areas, well-appointed dining rooms, and peaceful central park. The staff are exceptional; they are not only highly skilled and professional but also genuinely compassionate and attentive to each resident's needs. The range of activities available is another huge plus. The community fosters a strong sense of belonging and offers plenty of opportunities for social interaction, which is so vital for seniors. The food is another highlight, with a variety of healthy, chef-prepared meals that cater to the dietary needs and preferences of the residents.

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Frequently Asked Questions

What types of care does The Reserve at Pearland Assisted Living and Memory Care offer?

The Reserve at Pearland Assisted Living and Memory Care offers Assisted Living.

Where is The Reserve at Pearland Assisted Living and Memory Care located?

The Reserve at Pearland Assisted Living and Memory Care is located at 2940 Cullen Parkway in Pearland, Texas.

What do families say about The Reserve at Pearland Assisted Living and Memory Care?

Reviews for The Reserve at Pearland are decidedly mixed: several families praise the friendly staff, food, and activities, while others report serious communication breakdowns and one alarming safety incident in memory care. The community holds a 4.5 rating from 50 Google reviews, but the available written reviews show a wider range of experiences than that score suggests.

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