MyLivingChoice

Renwick Nursing & Rehab

3401 Hennepin Drive

3.8(115 ratings)· Joliet average: 3.9

Renwick Nursing & Rehab, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Stay length
Offers short-term rehab stays, not just long-term
Climate control
No central air conditioning, uses industrial fans

What Families Think

Reviewers frequently praise the activities director, dietary team, and several individual nurses and CNAs for warm, attentive care, and many note noticeable improvements since a change in ownership/management a few years ago. At the same time, a recurring set of reviewers report serious concerns including slow response to call lights, billing and Medicaid refund problems, and lapses in supervision or communication.

The Good

  • Activities director frequently singled out by name for engagement
  • Dietary/food quality praised as improved under new management
  • Individual nurses and CNAs described as caring and attentive
  • Facility described as clean and well-maintained by several reviewers
  • Physical and restorative therapy staff highlighted for helping mobility

The Bad

  • Multiple reports of slow response to call lights, including one 2-hour wait
  • Several complaints about billing and Medicaid refund handling after a resident's death
  • One report of no central air conditioning, only industrial fans
  • Multiple reviewers cite poor communication with families about care and outbreaks

AI-generated from reviews and community data.

Renwick Nursing & Rehab is a senior living community in Joliet, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 115 reviews.

About Renwick Nursing & Rehab

Renwick Nursing & Rehab is a skilled nursing and rehabilitation facility in Joliet, Illinois, providing individualized care in a warm and supportive environment. The community's clinical and therapy teams deliver specialized care tailored to each resident's specific requirements, interests, and capabilities.

The facility offers a wide array of rehabilitation services designed to help residents regain independence, rebuild strength, and achieve the highest level of functioning possible. The dedicated team of rehabilitation professionals works to support residents throughout their recuperation process.

Renwick prioritizes creating a comfortable and enriching environment for its residents, with attention to quality meals and compassionate care for those with complex medical needs and conditions such as dementia.

Types of Care at Renwick Nursing & Rehab

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Renwick Nursing & Rehab

3.8overall · 115 ratings combined

3.8★ on Google (115)

Peggy Kenney

Jun 2026

via Google

To be clear, PeggyKenney is my deceased wife and for some reason when I write a Google review her name comes up. My name is Bob M. and I was in the facility for several weeks at the end of a year and it half medical situation. Of all the facilities I was in during that time, ALL the people at Renwick were the most professional, caring, and compassionate of any of the other facilities. I would like to give special accolades to the GREAT people in Hall 400 and especially the Physical Therapy staff, led by Toni, Ben and their staff.

Paula Skiotes

May 2026

via Google

Recently spent 10 days for rehab. Had 1 male nurse, Arby, the rest were females. All were respectful and encouraging. CNAa were prompt answering my call light. Everyone was courteous and always introduced themselves. The Director of Admissions addressed my request immediately. A vast improvement over Rosewood where I was 10 years ago. Thank you all!

Julia Flores

Mar 2026

via Google

A huge shout out to Arbey!. You’re definitely a dedicated nurse. Caring, kind, and professional. When I have concerns about my brother you take care of it right away. I feel you should be recognize for your dedication. You’re the best!. Thank you.<br><br>Thank you Norma, Estrella, Lucy, and Laura in housekeeping for your dedication to cleaning. I visit my brother occasionally and can't help being noticed how clean the room is. This is very important to me as well as my brother.<br>Moreover, your friendly, professional, and fast to reply when I have concerns is also appreciated. I'm giving them a 5 star because they deserve to be recognized for keeping the environment clean and safe for all patients.<br>ST<br>Submit review<br>Thank You Donna Brooks CNA in Restorative Department for taking the initiative to walk my brother Miguel Flores. I have noticed improvement. He no longer shuffles his foot. I noticed Donna work ethics right away is why I asked her to help me with my brother. She truly cares for her patients and works hard. She’s remarkable and I appreciate her. I was in the medical field as a medic in the army and was the same way love helping patients because one day we will be needing help ourselves. Also, thank you to all staff at Renwick Nursing for their hard work I know it’s not easy. Again thank you Donna Books for improving patients care quality, and for your professionalism.

Louise Pierce

Feb 2026

via Google

Staff was caring, knowledgeable and professional.

Vanessa Edwards

Feb 2026

via Google

The staff and administration is great and very helpful, caring, and kind. The facility is very clean and well maintained. The staff is very attentive and dedicated. I would recommend to family and friends.

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Government Inspection History

18 inspection visits in the last three years, 81 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 22, 2026Health Complaint2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 23, 2026

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 23, 2026

Dec 4, 2025Health Complaint2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 5, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2025

Jun 23, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2025

Apr 26, 2025Health Complaint1 citation
  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2025

Jan 16, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2025

Oct 24, 2024Fire Safety StandardHealth ComplaintHealth Standard24 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2025

  • Have an alternate power supply for its alarm system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 7, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2025

  • Have an externally vented heating system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 19, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 10, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2024

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2024

  • Implement a program that monitors antibiotic use.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 10, 2024

Jul 25, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 29, 2024

Jun 17, 2024Health Complaint2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Jun 19, 2024

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 25, 2024

Mar 29, 2024Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 1, 2024

Feb 28, 2024Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2024

Feb 13, 2024Health Complaint1 citation
  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2024

Feb 1, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Feb 2, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 2, 2024

Jan 13, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2024

Dec 15, 2023Fire Safety StandardHealth Standard25 citations
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Jan 16, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Jan 16, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 19, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2024

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 19, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 19, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2024

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2024

Nov 28, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2023

Oct 28, 2023Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2023

Oct 24, 2023Health Complaint1 citation
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2023

Feb 9, 2023Fire Safety StandardHealth Standard11 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 9, 2023

  • Ensure staff are vaccinated for COVID-19

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Renwick Nursing & Rehab offer?

Renwick Nursing & Rehab offers Skilled Nursing / Long Term Care.

Where is Renwick Nursing & Rehab located?

Renwick Nursing & Rehab is located at 3401 Hennepin Drive in Joliet, Illinois.

What do families say about Renwick Nursing & Rehab?

Reviewers frequently praise the activities director, dietary team, and several individual nurses and CNAs for warm, attentive care, and many note noticeable improvements since a change in ownership/management a few years ago. At the same time, a recurring set of reviewers report serious concerns including slow response to call lights, billing and Medicaid refund problems, and lapses in supervision or communication.

How did Renwick Nursing & Rehab do on recent health and safety inspections?

Renwick Nursing & Rehab had 18 government inspection visits in the last three years, with 81 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Renwick Nursing & Rehab?

Submit the Request Information form on this page to connect with Renwick Nursing & Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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