Jeanne Murphy Linscott
Aug 2025
For the most part I found it to have very caring people working here. Clean. No odors is a plus! Thank you to Nurses April, & Angela & the CNAS caring for my brother Donald Murphy rm 16. Jeanne Murphy Linscott
Renaissance Manor On Cabot
279 Cabot Street4.2(52 ratings)· Holyoke average: 4.4
Part of Genesis HealthCare · 137 communities · 4.1★ average
1 / 2Quick Facts
- Total units
- 61
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 61
- Inspections
- View history (28 citations)
- Veteran focus
- VA contracted and We Honor Veterans partner facility
- Rehab specialty
- Orthopedic rehab including joint replacement, amputation care
- Pet visits
- Pets allowed to visit with proof of vaccination
- Quality recognition
- 2026 AHCA/NCAL Bronze National Quality Award
CMS Care Compare
What Families Think
Reviews of Renaissance Manor on Cabot are mixed but lean positive, with families frequently praising specific nurses and CNAs by name for compassionate, dignified care. However, one detailed and serious report describes understaffing, wound care problems, a sepsis case, and a resident who left the building unnoticed, raising real safety concerns worth asking about directly.
The Good
- Staff repeatedly praised by name for compassion
- Facility described as clean with no odors
- Family dog allowed to visit with vaccination proof
- Orthopedic rehab specialization: joint replacement, amputation care
- VA contracted, We Honor Veterans partner
- 2026 AHCA/NCAL Bronze Quality Award
The Bad
- One detailed report of understaffing (2 nurses for 32 beds)
- One serious account of wound care problems leading to sepsis
- One report of a resident leaving unnoticed for an hour
- One report of poor communication from social work and nursing leadership
AI-generated from reviews and community data.
Renaissance Manor On Cabot is a senior living community in Holyoke, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 52 reviews.
About Renaissance Manor On Cabot
Renaissance Manor on Cabot is a skilled nursing facility in Holyoke, Massachusetts, offering post-hospital short-term rehabilitation as well as long-term and respite care. The facility accepts Medicare and most private insurances, with a staff dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury.
The community specializes in orthopedic rehabilitation, including joint replacement, injuries, and amputation care. Renaissance Manor on Cabot is a We Honor Veterans community partner and is VA contracted, reflecting a commitment to serving the veteran population.
The facility provides comfortable common and lounge areas where residents can gather with friends and family. The medical team includes experienced professionals: Dr. Banda, a board-certified internist with over 30 years of hospital medicine experience, and Collette M. Haskell, the Director of Nursing, who noted that working with veterans is her way of saying thank you. The occupational therapy team includes staff experienced in working with older adults in skilled nursing settings.
Renaissance Manor on Cabot earned the 2026 AHCA/NCAL Bronze National Quality Award, recognizing quality care standards. The facility is part of Genesis Healthcare, Inc., a company that provides services to skilled nursing facilities and specializes in contract rehabilitation therapy, respiratory therapy, and physician services.
Types of Care at Renaissance Manor On Cabot
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Renaissance Manor On Cabot
4.2overall · 52 ratings combined
4.2★ on Google (52)
Higher Frequency 83
Aug 2025
If you truly love your loved ones, don't place them here, don't allow any hospital to refer you to this place either this place should be out of business and shut down. For starters, this facility has 32 beds and they consider themselves to be fully staffed, with only 2 nurses on hand and maybe 2 PCA's they barely have a functioning ice machine. And all they have is one in the facility where ice is dumped into a cooler and brought to each wing for residents to receive cold beverages. You can bring your loved one. Anything that they recommend for you to eat. But them offering it to them as a whole other story. My brother's surgical site was ripped open on 2 separate occasions with no explanation. Our understanding as to how or why that could happen on their care if they were being gentle and careful within that region. The second opening, I was told that it was a new opening, and that it just randomly appeared. When, in reality, it was awesome, stitched up, and it was ripped open. Because I'm assuming the person that was bathing. My brother was too rough when my brother was transported to the hospital at my request. It was later found out that he was septic. Now, explain that to me, how does a person groseptic, if they're getting bathed twice a day every day? That makes absolute no sense. I would get calls from their physician telling me that they were up in arms because they didn't know what to do with my brother and that given his extent of cancer blah, blah blah, in other words, they were just looking for me to remove him when I requested help from the social worker. All I got was a list of possible resources that could assist me in, possibly, getting him transported back home. Never did the social worker ever Take it upon herself to help me. Make those calls The head charges also promised me that she was going to help me get a hospital bed for my brother as she knew of different places where they donated them for free, never got help with that either. The day that my brother was transported to the hospital. I never received a phone call when he never returned back to ask if he was okay or what was going on with him? Almost as if they knew that they messed up and dropped the ball in my brother's care, and they decided to just never reach back out. Housekeeping makes an appearance on the floor but rarely ever. Do you see them in the rooms, mopping or cleaning the floors? The floors are disgusting. My brother once spilled something on the floor and it stood there for literally over a week. One time, my niece went to go visit and a resident literally walked out the front door and was missing for an hour before anyone noticed and made it all the way home. Now, you tell me if that sounds like a place fit to take care of your loved ones.
Sandra Rigali
Jul 2025
I found the facility although older to be very clean. The halls were clear and all patients seemed to be cared for. There was no bad odor. There were no patients screaming for help. The staff was court and very helpful.
Debra Strempek
Jun 2025
I am Stanley Strempek’s daughter Debra and his HCP. I am also a nurse of 38 years. Dad has been at Renaissance Manor for 3 weeks post hip surgery. I appreciate the hard work the CNA’s do and how they take care of dad. Especially Danielle is my “go too” and deserves recognition as she is always helpful and courteous. The CNA’s are the best and always say hello to me. Deb the nurse is also caring and kind, very helpful. I believe a nurse named Angela I spoke with is also very knowledgeable and considerate to dad’s needs. Unfortunately, I have experienced one nurse that really doesn’t feel like she wants to even be there and has no interest in my dad. I hope she isn’t like that with the other patients. When I have called in to just check up on dad, her attitude was not appropriate in my opinion and I also approached her directly on the unit. Stephanie and Donna and are absolutely amazing and I thank them all for having dad’s interest best at heart. Karen, Tony and Linda are also humble and kind. Walter is “the man” and helped fix dads shade in his room and make sure there was bird feed in the bird feeder so dad could watch the birds outside his window. Brian in Dietary was also thoughtful to meeting dad’s dietary and nutritional needs. The activities lady is also kind and speaks to me often. I praise you all and thank you for your dedication, compassion and professionalism you present. Dad is in good hands. ❤️
Dave Pepin
Jan 2024
The staff took excellent care of my mother's needs, both physically and emotionally. They were all very pleasant, caring, and helpful whenever she/we needed anything. They maintained her dignity at all times throughout her stay, which myself and my family appreciate. It was an unexpected bonus to be able to bring in our family dog to visit her, as soon as I provided a copy of her vaccinations. The Director of Nursing's office was always available for our questions, even after normal work hours. I thank your staff again for their hard work, especially over the Christmas/New Year's Day holidays.
Government Inspection History
5 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Sep 22, 2025Fire Safety StandardHealth Standard3 citations
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Oct 31, 2024Health Complaint1 citation
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2024
Oct 7, 2024Fire Safety StandardHealth Standard16 citations
Observe each nurse aide's job performance and give regular training.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Implement a program that monitors antibiotic use.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2024
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Dec 21, 2023Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024
Aug 8, 2023Fire Safety StandardHealth Standard7 citations
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Renaissance Manor On Cabot offer?
Renaissance Manor On Cabot offers Skilled Nursing / Long Term Care.
Where is Renaissance Manor On Cabot located?
Renaissance Manor On Cabot is located at 279 Cabot Street in Holyoke, Massachusetts.
What do families say about Renaissance Manor On Cabot?
Reviews of Renaissance Manor on Cabot are mixed but lean positive, with families frequently praising specific nurses and CNAs by name for compassionate, dignified care. However, one detailed and serious report describes understaffing, wound care problems, a sepsis case, and a resident who left the building unnoticed, raising real safety concerns worth asking about directly.
How did Renaissance Manor On Cabot do on recent health and safety inspections?
Renaissance Manor On Cabot had 5 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Renaissance Manor On Cabot?
Submit the Request Information form on this page to connect with Renaissance Manor On Cabot and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Renaissance Manor On Cabot? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Holyoke.
Mont Marie Rehabilitation & Healthcare Center
Holyoke, Massachusetts0 mi
4.7(488)
Skilled Nursing / Long Term Care
Mary's Meadow At Providence
Holyoke, Massachusetts0 mi
4.3(11)
Skilled Nursing / Long Term Care
Mission Care At Holyoke
Holyoke, Massachusetts0 mi
4(14)
Skilled Nursing / Long Term Care
Care One At Holyoke
Holyoke, Massachusetts0 mi
3.8(39)
Skilled Nursing / Long Term Care
Regalcare At Holyoke
Holyoke, Massachusetts0 mi
3.4(28)
Skilled Nursing / Long Term Care
Veterans' Home In Holyoke
Holyoke, Massachusetts0 mi
3.4(38)
Skilled Nursing / Long Term Care
Prefer to stay home?
Home care agencies serving Holyoke bring help to the house: daily living, companionship, and respite for family caregivers.
