1 / 5CMS Care Compare
Reviews for Mary's Meadow At Providence are sharply divided: several families and even outside healthcare partners praise the nursing, aide, and support staff for compassionate, attentive care during recovery from surgery or hospitalization. However, other reviewers raise serious concerns about a premature discharge once Medicare coverage ended and about a decline in activities staffing, medication oversight, and overall culture following a change in administration.
AI-generated from reviews and community data.
Mary's Meadow At Providence is a senior living community in Holyoke, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 11 reviews.
Mary's Meadow At Providence is a 40-bed skilled nursing and long-term care facility in Holyoke, Massachusetts. The community serves patients recovering from hospitalization and surgery as well as those requiring ongoing skilled nursing care.
Families consistently praise the warmth and responsiveness of staff across roles, from nurses and aides to housekeeping and kitchen personnel. Multiple reviewers noted that staff are kind, caring, and attentive to resident needs. Food quality has been highlighted positively, and the social work team has earned recognition for thoughtful discharge planning and connecting families with community resources. One family wrote that the facility is "very sought after and rightfully so." A healthcare professional coordinating hospice care commended the entire staff for exceptional collaboration and attention to detail.
Concerns have been raised about discharge timing and rehabilitation progress, with one family questioning whether their mother received adequate physical therapy support before being cleared to leave. The facility holds a 4.3-star rating across 11 Google reviews, reflecting a mixed experience where recovery outcomes and care intensity appear to drive satisfaction most strongly.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.3overall · 11 ratings combined
4.3★ on Google (11)
Jim Barnes
Dec 2025
Beautiful facility but our Mother made no improvement being there! When her 20 days of Medicare coverage was over she was miraculously ready to go home. She couldn’t stand on her own or go to the bathroom by herself. The nurse, caseworker and physical therapist all said she was ready to go home. When a VNA came to her home to check on her she was shocked they sent her home. Very disappointed!
John Kennedy
Dec 2025
The staff made a difficult time for Me feel a whole lot better. Very understanding and compassionate, which is hard to find these days. From nursing to support staff and kitchen staff , made sure my accommodations were met. I would recommend this facility to anyone that needs aftercare from surgery
Sherly Stankevitiwicz
Oct 2025
I go to Mary's Meadow quite frequently. And when I asked upon where I could find Maria the quality of life coordinator\activity, Director, the young lady who helped everyone and heard every resident and there needs. Maria was helping out in jobs when needed. The heart of Trinity award winner. I was told she was no long employed here and made it see as if she chose a different path. Once I asked around and spoke with resents and staff and of course Maria, it is within great shame on Trinity for letting go of the Central nervous system facility. Young lady together, all by herself with a smile on her face in the love and joy in her eyes, you could see when she touched the residence the compassion she could see into their soul. Knowing every detail about all of her residence, everything they dislike. Allergies anytime her and I will go shopping, always thinking of the resident and what she could get them with their food capabilities. I am disgusted with the way they terminated her, and in my opinion, it was wrong termination. Maria activity program with her eyes closed incorporating everything the resident love to do and how to go about engaging and getting them involved and having them there in present and like-minded with each other. Maria is the most kind and gentle young lady. I've come across and that facility and in healthcare. By losing her, you have done Marys Medow very LARGE disservice. Resident LOVED her participated with her and genuinely enjoyed her and the love they had for her. You could only hope to get her back. I continue to keep my eyes and ears open when I come in to visit my family member. I have spoken to several other families and it's upsetting to everyone. I have noticed over the last year and a half since they got this new administrator Tom Accamondo. Place was flourishing an amazing team playing there. Everyone got along the atmosphere and five was always happy. He seems more concerned about doing everybody else's jobs and creating animosity within the facility. Since Tom has been there, he has made the facility extremely hostile, toxic, in an unhealthy environment. I can pick up on the second walk in. What they really need to do is get him out of there and Maria back. She was the heart and soul and drove that place with positivity and love. And not fake love. You could feel it in her soul. Hopefully other things I have heard aren't true but I hope meds are being checked correctly and reagents are properly put into bed. I have noticed residents don't and aren't participating in the activity programs at all. There is no full time director there which is not in compliance of the state law and has been since they wrongly let Maria go. This is a law! I could go on for days of lists of things I have witnessed on my own about the gruffness of parents and speaking rude like there animals. Feeding so fast they can't hardly digest. No changes every 2 hours. Please look somewhere else. Unless they get this place back how it was with the proper employment. Bring back Maria she is the central nervous system to that whole facility. You've cut the nervous system and nothing's gonna go right. As far as your activities department, you need her, she was the queen everybody loved her. She knew them inside out and upside down and what they needed every moment they needed it. There were before the resident realized they needed. The resident with her.
kris brown
Jan 2025
Beautiful facility! Care was exceptional for my mom to recover after hospitalization. Staff were always kind, caring, friendly and responsive. Mom liked the food very much. Social worker was excellent with discharge planning and referrals for community sources were were unfamiliar to us. This facility is very sought after and rightfully so. We were lucky to have my mom transferred so quickly.
Ryan Bonesio
Sep 2024
I am an RN/case manager with Brookhaven Hospice and want to acknowledge the staff at Mary's Meadow. The entire staff provided exceptional care for our patient. From the aides and nurses to the housekeeping staff, nothing was overlooked. The collaboration was excellent, and I hope to work together again in the future. 10/10 would recommend this facility!
3 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity B of L: potential for minimal harm, patternCorrected Sep 19, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 30, 2024
Implement emergency and standby power systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 30, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Mary's Meadow At Providence offers Skilled Nursing / Long Term Care.
Mary's Meadow At Providence is located at 12 Gamelin Street in Holyoke, Massachusetts.
Reviews for Mary's Meadow At Providence are sharply divided: several families and even outside healthcare partners praise the nursing, aide, and support staff for compassionate, attentive care during recovery from surgery or hospitalization. However, other reviewers raise serious concerns about a premature discharge once Medicare coverage ended and about a decline in activities staffing, medication oversight, and overall culture following a change in administration.
Mary's Meadow At Providence had 3 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Mary's Meadow At Providence and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Mary's Meadow At Providence? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Holyoke.
Holyoke, Massachusetts0 mi
4.7(488)
Skilled Nursing / Long Term Care
Holyoke, Massachusetts0 mi
4.2(52)
Skilled Nursing / Long Term Care
Holyoke, Massachusetts0 mi
4(14)
Skilled Nursing / Long Term Care
Holyoke, Massachusetts0 mi
3.8(39)
Skilled Nursing / Long Term Care
Holyoke, Massachusetts0 mi
3.4(28)
Skilled Nursing / Long Term Care
Holyoke, Massachusetts0 mi
3.4(38)
Skilled Nursing / Long Term Care
Home care agencies serving Holyoke bring help to the house: daily living, companionship, and respite for family caregivers.
