MyLivingChoice

Regency Canyon Lakes

2702 S Ely St

4.3(27 ratings)· Kennewick average: 4.3

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Regency Canyon Lakes, photo 11 / 3

Quick Facts

Total units
53
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
53
Respite care
Offers respite stays for family caregiver relief
Short-term stays
Supports short-term transitional stays for recovery
Care focus
Geriatric-trained staff for rehabilitation therapy

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Regency Canyon Lakes is a skilled nursing and rehabilitation center in Kennewick that draws largely positive feedback for its rehab therapy and staff compassion, though one serious report of a resident contracting an infection during rehab stands out as a red flag. Families note attentive, responsive staff who keep them informed, especially during end-of-life care and post-surgical recovery.

What reviewers praise

  • Staff described as friendly, efficient, and knowledgeable
  • Families praised communication and updates during recovery
  • Compassionate care noted during end-of-life stays
  • Facility described as clean and well-maintained
  • Named staff members singled out for kindness

What reviewers flag

  • One serious report of a resident developing MRSA during rehab stay

AI-generated from reviews and community data.

Regency Canyon Lakes is a senior living community in Kennewick, Washington offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 27 reviews.

About Regency Canyon Lakes

Regency Canyon Lakes Rehabilitation & Nursing Center is a skilled nursing and rehabilitation facility in Kennewick, Washington, providing professional medical assistance for seniors recovering from injuries or illnesses, as well as long-term care for those requiring ongoing skilled nursing support.

The center offers rehabilitation therapy as a core service, helping residents regain strength, mobility, and speech through individually tailored programs and modern equipment. Healthcare providers are specially trained in geriatric rehabilitation methods, with an emphasis on individualized care that enables residents to live as independently as possible.

In addition to rehabilitation and long-term care services, the facility provides respite care for family caregivers who need temporary relief from caregiving responsibilities, and offers short-term stays designed to support those in transition.

Located in south Kennewick in the Pacific Northwest, the community is situated in a quiet area convenient to shops, restaurants, and entertainment options, with several nearby parks for enjoying Washington's summer days.

Types of Care at Regency Canyon Lakes

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Regency Canyon Lakes

4.3overall · 27 ratings combined

4.3★ on Google (27)

pamela yenney

Nov 2025

via Google ↗

The staff was amazing while caring for my dad while he was passing. They were not only there for him but also for our family. My dad loved his entire care team. Ozzy, Lavonni & Natalie were absolutely amazing. He really enjoyed their company, compassion, enthusiasm & sense of humor. We will be forever grateful for the kindness they showed to all of us. Thank you from the bottom of our hearts.

Eric Kalia

Oct 2025

via Google ↗

My jack Kalia dad lived to tell about it here He liked it! Ozzie is great also staff!

Sheryl Powers

Jul 2025

via Google ↗

My mother had a good chance at recovery after breaking her leg. But she chose the wrong place to go for rehab rehabilitation. This place is horrible thanks to them. She ended up with Mrsa an infectious blood disease now she is fighting for her life. I give this place a zero never ever since someone you love there.

Jack McCullough

Feb 2025

via Google ↗

My elderly sister just finished a 100 day stay at Regency Canyon Lakes recovering from a broken ankle. The loving and supportive care was tremendous. All the staff is professional and working for the resident's best interest and full recovery. The staff did a great job in keeping me informed concerning my sister's progress. The staff was accessible and prompt to respond to questions.

Mel Lambert

Apr 2024

via Google ↗

I fell and fractured my hip, had surgery at Trios and went to Canyon Lakes for rehab. This is an extremely good facility. The employees are great. They are friendly, efficient, knowledgeable and thorough in all that they do. The structure is in great physical shape, and pretty well taken care of. In the event that I have a serious surgery and need to be in a rehab environment I will make every effort to come here again.

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By submitting, you're okay with us and Regency Canyon Lakes reaching out by phone, email or text. Always free for families; if you move in, the community may pay us a referral fee, never you.

Government Inspection History

9 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 10, 2025Fire Safety StandardHealth Standard7 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025

  • Create arrangements with other facilities to receive patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2025

Dec 26, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2024

Nov 6, 2024Infection ControlNo citations
Sep 4, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2024

Jul 31, 2024Infection ControlNo citations
May 13, 2024Fire Safety StandardHealth Standard14 citations
  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2024

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2024

  • Include a process for Emergency Preparedness collaboration.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2024

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2024

  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024

Nov 2, 2023Infection ControlNo citations
Jul 7, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 5, 2023

Apr 21, 2023Fire Safety StandardHealth Standard8 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2023

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Regency Canyon Lakes offer?

Regency Canyon Lakes offers Skilled Nursing / Long Term Care.

Where is Regency Canyon Lakes located?

Regency Canyon Lakes is located at 2702 S Ely St in Kennewick, Washington.

What do families say about Regency Canyon Lakes?

Regency Canyon Lakes is a skilled nursing and rehabilitation center in Kennewick that draws largely positive feedback for its rehab therapy and staff compassion, though one serious report of a resident contracting an infection during rehab stands out as a red flag. Families note attentive, responsive staff who keep them informed, especially during end-of-life care and post-surgical recovery.

How did Regency Canyon Lakes do on recent health and safety inspections?

Regency Canyon Lakes had 9 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Regency Canyon Lakes?

Submit the Request Information form on this page, or contact Regency Canyon Lakes directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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