MyLivingChoice

WindSong at Southridge

4000 W 24th Ave

3.2(23 ratings)· Kennewick average: 4.3

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WindSong at Southridge, photo 11 / 2

Quick Facts

Licensed capacity
62 residents

Washington DSHS

Care Approach
Uses a Montessori-style method for memory care
Activities
Includes outings, church services, and bingo nights

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of WindSong at Southridge are sharply split: several families praise loving, patient memory care staff and describe good outcomes, while other reviewers report serious safety and care-quality problems. The overall Google rating of 3.2 out of 5 reflects this mixed experience.

What reviewers praise

  • Staff described as kind and loving with dementia care
  • Praised for patience with both residents and families
  • Montessori-style approach used in memory care
  • Offers outings, church services, and bingo nights
  • Monthly happy hour and social activities mentioned

What reviewers flag

  • One report of a fall causing a hip fracture
  • One report of being billed despite inability to help during recovery
  • One reviewer said staff struggled with typical Alzheimer's behaviors
  • Mixed overall reputation, 3.2 out of 5 from reviewers

AI-generated from reviews and community data.

WindSong at Southridge is a senior living community in Kennewick, Washington offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 23 reviews.

About WindSong at Southridge

WindSong at Southridge is a skilled nursing and long-term care community in Kennewick, Washington. It offers private rooms with private bathrooms, 24-hour staffing with on-site nurses, and a range of supportive services including medication management, housekeeping, and laundry.

The community features restaurant-style dining with dietary accommodations, a chapel for religious services, and an activity program that includes day trips, outings, birthday and holiday parties, church days, bingo nights, and social gatherings. An emergency call system and gathering spaces are available for residents.

Reviewers offered mixed assessments of care quality. Several families praised the staff as caring, patient, and kind, highlighting the memory care program and regular outings. However, other reviewers raised concerns about the facility's readiness to manage complex behavioral and medical needs, particularly for residents with advanced dementia, with one reviewer citing a serious incident and billing dispute.

Types of Care at WindSong at Southridge

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities

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Reviews of WindSong at Southridge

3.2overall · 23 ratings combined

3.2★ on Google (23)

Andrea Gonzalez

Apr 2026

via Google ↗ · Report

This is a great memory care for your family members all the caregiver are train and they get to have fun and go out in trips church days and bingo nights and Happy hour once a month.

Tim Hargraves

Jan 2026

via Google ↗ · Report

Avoid, avoid, avoid. Worst experience ever, avoid this place. They caused my mother to fall and break her hip, then threatened to charge her without being able to help her during recovery. There are many better options out there.

Brian Stark

Nov 2025

via Google ↗ · Report

Windsong has been a great facility for Mom’s declining memory care. They have also been patient with Dad as he navigates this road. The staff are caring and responsive. Our kids did Montessori school and we had no idea there was that concept for memory care as well. We would highly recommend Windsong to care for your family members well.

Joan Outlaw

Sep 2025

via Google ↗ · Report

The time my dad was at WindSong was very special. The staff were so kind and loving, even when things were hard with his dementia. I just want to say thank you to all of them for the care they gave him.

Janet Stoddard

Sep 2025

via Google ↗ · Report

If your loved one is cooperative, able to follow directions, continent, and generally good natured, Windsong will meet their needs. However, Windsong is not prepared to deal with a typical Alzheimer's patient.

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Washington disclosure statement, dated October 24, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

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(d) Services: MyLivingChoice is a free service that helps families find senior living. We gather a short intake about the care needed, suggest communities that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to WindSong at Southridge and share with it your name, contact details and the care needs you described, nothing more.

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Frequently Asked Questions

What types of care does WindSong at Southridge offer?

WindSong at Southridge offers Skilled Nursing / Long Term Care.

How much does WindSong at Southridge cost?

WindSong at Southridge has not published its pricing. For context, communities in Kennewick that publish rates start around $2,995 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is WindSong at Southridge located?

WindSong at Southridge is located at 4000 W 24th Ave in Kennewick, Washington.

What do families say about WindSong at Southridge?

WindSong at Southridge carries a 3.2 out of 5 rating from 23 Google reviews. Reviews of WindSong at Southridge are sharply split: several families praise loving, patient memory care staff and describe good outcomes, while other reviewers report serious safety and care-quality problems. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit WindSong at Southridge?

Submit the Request Information form on this page, or contact WindSong at Southridge directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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