4.3(11 ratings)· New Britain average: 4.2
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1 / 5Quality Homemakers Inc. is a home care agency serving New Britain, Connecticut offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.3 out of 5 across 11 reviews.
Quality Homemakers Inc. is an at-home care agency serving clients in New Britain, Connecticut.
Reviewers' experiences with the agency have been mixed. Some families reported serious problems with caregiver reliability, including no-shows and late notice of unavailability that left clients alone, as well as concerns about caregiver conduct and property damage. Other reviewers praised the agency's responsiveness, saying staff found suitable live-in caregivers and checked in regularly on client wellbeing.
The agency holds a Google rating of 4.3 out of 5 across 11 reviews.
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Help Me Choose4.3overall · 11 ratings combined
4.3★ on Google (11)
Jo Lingua
Oct 2025
I was so blessed to have these people helping me with my mom. Carol was so sincere and helpful and caring and she found us the perfect live-in for MOM. Carol also called frequently to check on how everything was going and she really cared and the staff there was very good
Robert
Apr 2025
Worst agency I've ever dealt with. Refused to send out caregivers when scheduled called out. PCA didn't have licence to drive. Locked out of apartment. Left in hallway with service animal. Burned by carelessness of PCA. Had to call police twice two different caregivers to retrieve belongings. One PCA broke cellphone another destroyed pots and pans. Say their insured boned but refuse to pay for another.
Noreen McCarthy
Aug 2024
I wish we were as lucky as others who have left reviews. We tried two different caregivers for our mother over the last two+ months and both were extremely unreliable. We were not made aware when they were going to be late and/or not available (sick, car trouble, family issues, sometimes just a no-show) until very late in the day after she was alone for an extended period. Rather than alleviating worry, the experience with Quality Homemakers created more issues.
Aneela Bilal
Dec 2022
They helped my parents last minute sending 2 amazing caregizers. Thank you so much!
Huzaifa Jaliawala
Dec 2022
Thank you for your help! Excellent agency and staff!
Quality Homemakers Inc. offers At-Home Care.
Quality Homemakers Inc. is located at 165 W Main St in New Britain, Connecticut.
Quality Homemakers Inc. carries a 4.3 out of 5 rating from 11 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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