MyLivingChoice

Pruitthealth-Trent

836 Hospital Drive

3.2(105 ratings)· New Bern average: 3.9

Part of PruittHealth · 121 communities · 3.8★ average

Pruitthealth-Trent, photo 11 / 6

Quick Facts

Total units
116
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
116
Location
Located immediately adjacent to Carolina East Medical Center
Therapy Services
On-site physical, speech, and occupational therapy
Short-Term Suites
Recovery suites include private TV and phone lines

What Families Think

The Good

  • On-site physical, speech, and occupational rehabilitation therapy
  • Recovery suites include private TV and phone lines
  • Directly adjacent to Carolina East Medical Center
  • Fitness program uses Nautilus and Biodex equipment for seniors
  • Multiple dining areas including naturally lit spaces

The Bad

  • Google rating of 3.2 from over 100 reviews suggests mixed experiences
  • No published pricing information available

AI-generated from reviews and community data.

Pruitthealth-Trent is a senior living community in New Bern, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Fitness Center and Gathering / Activity Spaces. Families rate it 3.2 out of 5 across 105 reviews.

About Pruitthealth-Trent

PruittHealth-Trent is a skilled nursing and rehabilitation center in New Bern, North Carolina, offering post-acute care and long-term nursing services. The facility is part of the PruittHealth family of providers and is located immediately adjacent to Carolina East Medical Center.

The center provides comprehensive rehabilitation services through state-of-the-art therapy areas where patients work with trained therapists on physical, speech, and occupational needs. Recovery Suites are available for post-acute patients being rehabilitated and transitioned home, each equipped with private television and phone lines. Supportive Care Suites serve those requiring traditional nursing care for longer-term stays.

PruittHealth-Trent features the PruittHealth Fitness Program, a strength-building initiative using state-of-the-art Nautilus and Biodex equipment designed to deliver positive benefits for older adults. The facility maintains strong recreation programs with individualized and group activities in large, comfortable, bright areas, and offers multiple dining areas ranging from traditional settings to naturally lit spaces.

The center is designed with a home-like environment to facilitate smooth transitions and provide comfort and companionship. Modern nurses stations support visitor reception and improved communication with nursing staff. The facility admits and treats all patients without regard to race, color, creed, age, handicap, national origin, or payment classification, and strives to meet special cultural or psychosocial requirements.

Types of Care at Pruitthealth-Trent

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Pruitthealth-Trent

3.2overall · 105 ratings combined

3.2★ on Google (105)

Catherine Baker

Feb 2026

via Google

I have heard so many derogatory comments about nursing homes, but I have found out they are not true. Thus far doing my stay at Trent, I have received some of the best care ever. Miss Paulais one of my precious TA. Whenever she is one shift always checks on me to make sure I am clean and dry. She makes sure that I have fresh water even if I am sleep. She also support me in my physical therapy. Her encouragement means a lot to me. There are others TAs that falls into this category as well. I do not know the real name but their nicknames are Jocjoc, Rayray, Torrie, and Alicia are a few. I wish I knew aa of the wonderful TAs that take care of me. Thank you so much for making me feel at home.

Valerie Franzese

Feb 2026

via Google

After 7 weeks at UNC Chapel Hill cancer hospital, my husband was transported to PruittHealth-Trent rehab and skilled nursing facility near our home in New Bern, North Carolina. While the physical facility is drab and dated, the administrative staff, nurses, aides, physical therapists and occupational therapists have provided professional, excellent, kind, compassionate and timely care to my husband every day. Quality of care is certainly the most important factor, and we couldn't ask for better, but hopefully PruittHealth-Trent will upgrade the physical facility to a level that both the patients and staff deserve.

Jimmy Griffiths

Feb 2026

via Google

Annalee was truly wonderful. She went above and beyond to help my dad get settled and made a difficult time so much easier for our family. Annalee made the transition for my dad so much smoother. Her kindness and support meant more than I can say. Mrs. Pam was equally amazing. She cared for my dad with so much love, compassion, and genuine attention. We are deeply grateful to them both.

Ali-Dee Griffiths

Feb 2026

via Google

If it wasn’t for Annalee the business manager, I truly don’t know what we would have done for my father-in-law. From day one, she went above and beyond to help our family through such a stressful and emotional time. Her kindness, patience, knowledge, and dedication made an overwhelming situation feel manageable. She truly cares about her patients and their families, and it shows in everything she does. Annalee does an amazing job not only for the patients, but also for the staff at PruittHealth Trent. We are beyond grateful for her and all of her help. She is an absolute blessing.

sam jsckson

Feb 2026

via Google

We had such anxiety about putting our Dad in a rest home but this place is amazing. The staff, most are wonderful! Our favorites are a caretakers named Crystal, my husband says she has angel wings. Annalee, the business officer manager is also a favorite, especially of mine, as she has helped us navigate some confusing medicaid and health care rules and programs. She is quick to respond and find answers we need. She is also absolutely amazing! The maintenance man, Chad, is so patient with Dad and has helped in so many ways. These 3 go over and above although there are some others that are great too. We thought we would move him closer to home but this place has done wonders getting him up, moving, and socializing. This place has been a God send, for sure! We appreciate our 3 angels of PruittHealth Trent and everyone that looks over Dad and makes his life full again!

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Government Inspection History

7 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 14, 2026Health Standard1 citation
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2026

Feb 6, 2026Health Complaint5 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

Feb 27, 2025Fire Safety StandardHealth Standard10 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

Mar 27, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2024

Jan 11, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 2, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2024

Nov 16, 2023Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

Dec 8, 2022Fire Safety Standard6 citations
  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2023

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pruitthealth-Trent offer?

Pruitthealth-Trent offers Skilled Nursing / Long Term Care.

Where is Pruitthealth-Trent located?

Pruitthealth-Trent is located at 836 Hospital Drive in New Bern, North Carolina.

How did Pruitthealth-Trent do on recent health and safety inspections?

Pruitthealth-Trent had 7 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pruitthealth-Trent?

Submit the Request Information form on this page to connect with Pruitthealth-Trent and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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