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Pruitthealth - Macon

2255 Anthony Road

3.6(153 ratings)· Macon average: 3.8

Part of PruittHealth · 67 communities · 3.8★ average

Pruitthealth - Macon — photo 11 / 5

Quick Facts

Total units
228
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
228
Memory care unit
Separate Memory Support Suites with own dining, courtyard
Ventilator care
20-bed dedicated Ventilator Recovery Suite on-site
Respiratory services
CPAP/BIPAP management for tracheostomy patients
Mental health support
On-site individual and group psychotherapy sessions

What Families Think

Reviews of PruittHealth - Macon are mixed, with several families praising caring nurses and CNAs during short stays, but multiple serious complaints about cleanliness, missing belongings, understaffing, and poor communication from administration. The facility offers specialized units for memory care and ventilator-dependent patients, but the day-to-day experience described by reviewers varies widely.

The Good

  • Specialized Memory Support Suites for dementia care
  • Dedicated 20-bed Ventilator Recovery Suite
  • Some nurses and CNAs described as attentive, friendly
  • Positive short-term rehab stay experiences reported
  • Group and individual psychotherapy services available

The Bad

  • Multiple reports of missing or lost resident clothing/belongings
  • Reports of urine/feces odors and pest issues (roaches, ants)
  • Staff shortages leading to errors, per a reviewer
  • One report administration was unresponsive to phone calls
  • Director of Nursing didn't return calls, per one review

AI-generated from reviews and community data.

About Pruitthealth - Macon

PruittHealth - Macon is a skilled nursing and rehabilitation center in Macon, Georgia, offering short- and long-term care with a focus on quality healthcare and family involvement. The facility has been part of the PruittHealth family of providers throughout the Southeast for more than 50 years.

The center provides comprehensive rehabilitation and therapy services in a home-like environment. Specialized care units include Memory Support Suites designed for patients with Alzheimer's Disease and severe dementia, featuring their own staff, dining and living areas, and an enclosed courtyard. The facility also operates a 20-bed Ventilator Recovery Suite specializing in ventilator-dependent patients, with a progressive weaning protocol and state-of-the-art remote monitoring systems. Additional services include CPAP and BIPAP management for patients with tracheostomies and individual and group psychotherapy sessions led by clinical specialists.

The attentive staff is dedicated to facilitating smooth transitions and providing comfort and companionship as residents adjust to care in a facility setting. PruittHealth emphasizes understanding the emotional and practical difficulties of leaving home and commits to customized solutions for individual healthcare needs.

All patients are admitted and treated without regard to race, color, creed, age, handicap, national origin, or payment classification, and the facility strives to meet special cultural and psychosocial requirements.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 153 ratings combined

3.6★ on Google (153)

Kimberly Hogan

May 2026

via Google

There's so much negativity about this place it's hard to name them all. Majority of the time the food ishorrible. I doubt that the kitchen staff would eat it. There's roaches, spiders and ants. I have submitted a mesh bag of clothes to the laundry with my name on them. I received none of my clothes back. My current CNA found my mesh bag (that contained my clothes) with nothing in it in another residence's closet. There's not enough staff to handle this amount of residents but they keep admitting residents. This leads to stressed out staffs, which leads to multiple errors. This place reeks of urine and feces. They really need to take up the carpet and remove/replace the padding underneath. By cleaning the top carpet is not going to do any good. That's the tip of the iceberg. There's some more. I will say the reason I'm giving the facility credit (2 stars), there are staff who really care for the residents and want to see us taking care of and the activities that they have. It really is my soloist. I think the "powers to be" should stop cutting off the branches of the tree and start cutting the roots of the tree. Pics: 2nd row, 2nd column were found in my cake Cup of OJ had red stains that was not clean enough

Virginia Navarro

Apr 2026

via Google

My mother has made good friends here, but I was disappointed by how staff handled a recent interaction. A staff member argued with my mother in the middle of the hallway, in front of her three-year-old granddaughter, myself, and my husband. The disagreement began because my mother asked for more ranch for her salad. Afterward, she returned to her room and found the container left on the table in the condition shown in the photo. Residents deserve to be treated with respect, and concerns should be handled professionally and privately

Eric Hawk

Mar 2026

via Google

I called PruittHealth Macon at least 5 times in the last 10 days. I was once able to get a kind person who said she would deliver a message for me to Jim Garcia, but I’m not sure that happened since I got no response. All last week and this week— no one answers and after about 20 rings it disconnects— not even voicemail. Very frustrating. I’m trying to talk to, to find out about and help if possible , my friend Jim Garcia who was admitted two weeks ago (Feb 19). Eric Hawk

Monica Smith

Feb 2026

via Google

Nurses and cna did a good job with Donald Jackson during the week. They were friendly and he liked them. They got him up on weekdays but not often on weekends. Director of Nursing never returned calls and followed up with promises from in person conversations. Physical therapist lied about why his therapy stopped. Blankets went missing. People at front didn't label or have me sign when I brought in clothes. He passed on January 25. Brother came to pickup his belongings on January 26, most of his clothes were missing. I had just brought new personal items and they weren't returned. Clothes that supposed to be clean didn't smell clean. Smelled like urine.

Cisely Grace

Jan 2026

via Google

My Mom experience was great!! Everyone was very nice to her and the family. She had a short stay and the Staff made sure she got exactly what she needed. Thank you all for your great service!!!

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Frequently Asked Questions

What types of care does Pruitthealth - Macon offer?

Pruitthealth - Macon offers Skilled Nursing / Long Term Care.

Where is Pruitthealth - Macon located?

Pruitthealth - Macon is located at 2255 Anthony Road in Macon, Georgia.

What do families say about Pruitthealth - Macon?

Reviews of PruittHealth - Macon are mixed, with several families praising caring nurses and CNAs during short stays, but multiple serious complaints about cleanliness, missing belongings, understaffing, and poor communication from administration. The facility offers specialized units for memory care and ventilator-dependent patients, but the day-to-day experience described by reviewers varies widely.

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