4.1(61 ratings)· Forsyth average: 4.3
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4(61)
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1 / 5CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for PruittHealth - Monroe are sharply divided: some families praise a caring Director of Nursing and a clean, well-run facility, while others describe serious neglect, unresponsive staff, and unaddressed medical concerns. The wide gap between five-star and one-star accounts suggests care quality may vary significantly depending on staff and shift.
AI-generated from reviews and community data.
Pruitthealth - Monroe is a senior living community in Forsyth, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 61 reviews.
PruittHealth, Monroe is a skilled nursing and long-term care community in Forsyth, Georgia, licensed for up to 83 residents. Operated by PruittHealth, the facility is Medicare and Medicaid certified and holds a 4-star overall rating from CMS.
The community offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, wheelchair accessibility, and a range of support services including medication management, housekeeping, and laundry. Residents have access to a restaurant-style dining room, gathering and activity spaces, cable or satellite television, and an emergency call system.
Reviewers describe mixed experiences. Several families and visitors praise the facility as clean, well-managed, and staffed by caring professionals who treat residents with compassion and genuine attention. Others report serious concerns about care quality, including inadequate hygiene support, insufficient meals, and difficulty reaching management to address grievances. One reviewer noted that staff were sometimes rude, particularly in the office.
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Help Me Choose4.1overall · 61 ratings combined
4.1★ on Google (61)
Amanda Manders
May 2026
Zero stars! Most of the staff was very rude. Especially the office staff. Brought my loved one home and they are not much better than when they went in for therapy. Have tried to get in touch with corporate with no response. Don't put your loved one here this is the second bad experience our family has had with a pruitt health establishment. Very disappointed.
The Georgia Parenting Project
Nov 2025
If there was a choice of zero stars that would be our choice. From the patients freezing without proper bedding, sitting in their feces causing the entire hallway to smell for hours as we visited and then returned two hours later to the same patient still crying out to be changed, to the less than sufficient meals-a quarter sized muffin, child sized applesauce cup and what looked like someone had opened a can of chunky chicken soup and poured a quarter cup on a plate. There were 2 chunks of chicken, two peas and three carrots. They weren't aware of who we were as to be able to visit without a show because one of our fathers was there. From walking in the front door, rude staff or simply no staff, to staff telling us it wasn't a good place to work to a staff telling us 'don't worry about her, she doesn't like anyone' when asked why a woman was crying and being ignored. When I walked in and said 'hello' her entire attitude changed and the staff smarted off and walked out. The person we were there to visit, on four occasions, walked in, healthy, sound mine and all his faculties and was dead within a few short months. He was scrawny, begged us to get him out of there and were denied even though he was of sound mind. He ended up falling and sat in a chair for four days before they notified family. He had multiple UTIs which he was in great health when he entered. He was given medications that were supposedly prescribed by their doctor but never his own doctor. We were there to see medication brought in mid day when he never had it then and when asked, staff stated 'whenever we get time.' Bad attitudes from staff quickly surfaced when asking questions. We cannot recommend this facility to anyone.
William HUNTER
Nov 2025
My mother was treated with loving care. She also played the paino at age 91. The director, Staff and Facility is excellent and clean. Thank you Pruitt for your professional work and caring for my mother.
Shanita Ausborn
Oct 2025
Great, clean facility with management and staff who really cares about their residents! As a healthcare professional myself, I am always extraordinarily pleased when visiting this facility! Keep up the great work!
Andrea Hutcherson
Oct 2025
🌟 PruittHealth – Monroe! 🌟 A truly loving and caring facility! I want to give a huge shout-out to the amazing Director of Nursing and her incredible team. 💐 Their dedication, support, and genuine compassion for the residents at PruittHealth Monroe are absolutely remarkable. The care they provide is heartfelt, and the commitment they show every day is truly impeccable. 👏 Thank you for all that you do to make PruittHealth Monroe feel like home for the residents you serve!
4 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Establish an Emergency Preparedness Program (EP).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Have properly sized and located compartments to protect residents from smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 28, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pruitthealth - Monroe offers Skilled Nursing / Long Term Care.
Pruitthealth - Monroe is located at 4796 Highway 42 North in Forsyth, Georgia.
Pruitthealth - Monroe carries a 4.1 out of 5 rating from 61 Google reviews. Reviews for PruittHealth - Monroe are sharply divided: some families praise a caring Director of Nursing and a clean, well-run facility, while others describe serious neglect, unresponsive staff, and unaddressed medical concerns. The wide gap between five-star and one-star accounts suggests care quality may vary significantly depending on staff and shift. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Pruitthealth - Monroe had 4 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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