MyLivingChoice

Pruitthealth - Augusta Hills

2122 Cumming Road

3.8(93 ratings)· Augusta average: 4.2

Part of PruittHealth · 121 communities · 3.8★ average

Pruitthealth - Augusta Hills, photo 11 / 5

Quick Facts

Total units
126
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
126
Care setting
Skilled nursing and long-term care only
Capacity
Licensed for up to 126 residents

What Families Think

Reviewers give Pruitthealth - Augusta Hills a generally positive rating, with many praising the food, cleanliness, and therapy team. However, at least one serious complaint about staffing and neglect stands out as a significant concern for families to weigh.

The Good

  • Physical therapy praised by multiple reviewers
  • Food described as delicious by several residents
  • Rooms kept clean, daily bathing noted
  • Staff described as caring and compassionate

The Bad

  • One report of severe understaffing and mistreatment
  • One account of staff refusing bathroom assistance

AI-generated from reviews and community data.

Pruitthealth - Augusta Hills is a senior living community in Augusta, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 93 reviews.

About Pruitthealth - Augusta Hills

Pruitthealth - Augusta Hills is a skilled nursing and long-term care facility in Augusta, Georgia, with a licensed capacity of 126 residents.

Family reviews are mixed but notably divided. Several families describe attentive staff, good meals with dining flexibility, and effective physical therapy. One resident noted, "I appreciate all of the staff from the one that cleans the room to the nurses, therapist, and doctors." Families consistently mention clean rooms, daily bathing, and food quality. However, one account describes serious concerns about care quality and staff responsiveness during a short stay, with a staff member's dismissive comment about a resident's needs.

The facility holds a 3.8 out of 5 Google rating across 93 reviews, reflecting significant variation in family experiences and care consistency.

Types of Care at Pruitthealth - Augusta Hills

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room
  • Room Service

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Pruitthealth - Augusta Hills

3.8overall · 93 ratings combined

3.8★ on Google (93)

Nora Kathryn

Feb 2026

via Google

The staffing was horrible! My grandmother was there for less than 24/7 before she was begging to come home due to her being miss treated! I do not recommend this place ! When we arrived to pick her up the lady was outside on break when she rolled her window down and stated thank you for coming to get her I’m glad she is going home she was so needy so good luck with helping her at home ! They then would not help her up to use the bathroom!! No one should be working here if the staff can’t do their jobs !!! Please do better !

Keely

Feb 2026

via Google

The food is delicious. The staff and care are great. You can tell that they really care about the residents and are committed to giving them the best care possible and are always willing to address family concerns to find a solution.

Mary Hembree

Jan 2026

via Google

So far I have been here 6 days. I have felt welcomed, compassion and genuine care. I appreciate all of the staff from the one that cleans the room to the nurses, therapist, and doctors. I would recommend this place over and over!

Amanda Jones

Jan 2026

via Google

Great staffing and amazing therapy team. My Papa is here talks very highly about staff and very good food. Thank you Augusta Hills for all you do.

Debra Cameron

Jan 2026

via Google

The facility is nice. They keep the rooms clean and they bathe us every morning. Physical therapy is great. The staff here are really nice and helpful. The food is very good. You can choose to eat in the dining room or in your room. I like it here.

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Government Inspection History

3 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 25, 2026Fire Safety StandardHealth Standard3 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2026

Feb 27, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2025

  • Properly provide smoke detection systems in areas open to corridors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2025

Jun 15, 2023Fire Safety StandardHealth Standard5 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 30, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pruitthealth - Augusta Hills offer?

Pruitthealth - Augusta Hills offers Skilled Nursing / Long Term Care.

Where is Pruitthealth - Augusta Hills located?

Pruitthealth - Augusta Hills is located at 2122 Cumming Road in Augusta, Georgia.

What do families say about Pruitthealth - Augusta Hills?

Reviewers give Pruitthealth - Augusta Hills a generally positive rating, with many praising the food, cleanliness, and therapy team. However, at least one serious complaint about staffing and neglect stands out as a significant concern for families to weigh.

How did Pruitthealth - Augusta Hills do on recent health and safety inspections?

Pruitthealth - Augusta Hills had 3 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pruitthealth - Augusta Hills?

Submit the Request Information form on this page to connect with Pruitthealth - Augusta Hills and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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