jackie Dole
Mar 2026
Julonda was amazing in admissions, she was fast and helped me get through the paperwork for my mom. I would recommend!!!
1 / 4Quick Facts
- Total units
- 99
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 99
- Inspections
- View history (58 citations)
- Facility size
- Licensed for up to 99 residents
CMS Care Compare
What Families Think
Reviews for Azalea Health Center are decidedly mixed, with several reporting serious concerns about neglect, understaffing, and cleanliness alongside praise for individual staff members like day and night crews and an admissions coordinator. The facility carries a 3.3 out of 5 rating from 30 Google reviews, with multiple one-star accounts describing untreated infections, delayed call-button response, and building maintenance issues.
The Good
- Praised day and night staff by one reviewer
- Admissions staff described as fast and helpful
- Staff described as caring despite being overworked
The Bad
- Multiple reports of neglect, including untreated infections and delayed hygiene care
- Several mentions of understaffing leading to overworked staff
- One report of inconsistent hot water and broken laundry equipment
- One report of unprofessional conduct and privacy violations by staff
AI-generated from reviews and community data.
Azalea Health Center is a senior living community in Augusta, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 30 reviews.
About Azalea Health Center
Azalea Health Center is a skilled nursing / long term care community in Augusta, Georgia. The community is licensed for up to 99 residents.
Families rate Azalea Health Center 3.3 out of 5 based on 30 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Azalea Health Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Azalea Health Center
3.3overall · 30 ratings combined
3.3★ on Google (30)
Nelson Crawford
Jan 2026
If I could give this "facility" -5 stars I would. The level of neglect from the nurses and staff is unbelievable. They left my father with untreated infections numerous times leading to numerous hospital visits, and multiple times they sent him to the wrong hospital. This place is looking at a lawsuit.
Monica Jones
Aug 2025
Azalea Health and Rehabilitation Center doesn't even deserve one star. I wouldn't wish staying at this place on my worse enemy! Residents call for help and are left lying in urine and feces for hours before being cleaned up (nurse call button is ignored by staff) and are highly prone to getting bed sores due to not being turned in bed appropriately. Baths are few and far between. Food is slop - tasteless and unhealthy. Beware of this sorry place! They just don't care. Being short-staffed is not an excuse in the medical field. You still should care and show compassion towards those who depend on you. If you don't have those qualities, you're not in the right field. Not an acceptable facility for short term rehab much less long term living.
jasmine Ayanna
Aug 2025
If I could give 0 stars I definitely would. This lady has been harassing my family when we come visit our family member. Every time we come visit she is always rude and asking us questions about money, clothes and tells everyone his business. She violates HIPPA and she should be fired. There is no reason why she should be harassing my mom and questioning her every time we come visit. My mom has complained so many times and nothing has been done . Her and the staff goes around telling our family member business and nothing is done . My mom has been targeted every time she comes up there. She also acts like she don’t say or do anything. That place is unprofessional and I definitely wouldn’t recommend putting your loved ones in Azalea Health Center by Harborview.
SnowWhite
Apr 2025
The Facility has a great staff on days and night. The down side is the staff minimal required personnel which means they are over worked. The food is a mystery ( unseasoned unidentifiable mush plates) every meal unless you request a sandwich. The building needs a deep clean if they aren’t going to direct funds to repairs and updating the facility. Patients are every where. Speaking of the patients the building has no check points not sure if that’s protocol patients are wondering unsupervised which could potentially cause an incident or injury. The parking lot there aren’t any spaces for visitor’s to park. Which I can’t blame them I wouldn’t want family members to see the worn down building. Any how the visitors and staff park in the same approximately 30 spots. You have to park at the emergency room behind the facility and walk to visit handicapped or not. Please check in on your love ones at different times of the day. Please visit your loved ones and make sure their basic needs are met because sometimes the hot water works sometimes it doesn’t. The laundry was having issues also no washer or dryer at the facility was working properly. Please advocate for your loved ones especially the ones that can’t communicate properly. I gave it two stars because the staff is good.
Government Inspection History
4 inspection visits in the last three years, 58 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 23, 2026Fire Safety StandardHealth ComplaintHealth Standard8 citations
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2026
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026
Nov 17, 2025Health Complaint2 citations
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 5, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2026
Mar 16, 2025Fire Safety StandardHealth ComplaintHealth Standard22 citations
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2025
Meet requirements for the installation and maintenance of electrical systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2025
List the names and contact information of those in the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 1, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 1, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 1, 2025
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Apr 20, 2023Fire Safety StandardHealth Standard26 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Address patient/client population and determine types of services needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Include a process for Emergency Preparedness collaboration.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Address subsistence needs for staff and patients.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Establish procedures for tracking staff and patients during an emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Create arrangements with other facilities to receive patients.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Develop a communication plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Azalea Health Center offer?
Azalea Health Center offers Skilled Nursing / Long Term Care.
Where is Azalea Health Center located?
Azalea Health Center is located at 1600 Anthony Road in Augusta, Georgia.
What do families say about Azalea Health Center?
Reviews for Azalea Health Center are decidedly mixed, with several reporting serious concerns about neglect, understaffing, and cleanliness alongside praise for individual staff members like day and night crews and an admissions coordinator. The facility carries a 3.3 out of 5 rating from 30 Google reviews, with multiple one-star accounts describing untreated infections, delayed call-button response, and building maintenance issues.
How did Azalea Health Center do on recent health and safety inspections?
Azalea Health Center had 4 government inspection visits in the last three years, with 58 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Azalea Health Center?
Submit the Request Information form on this page to connect with Azalea Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Azalea Health Center? Claim this listing to update photos, pricing, and details. It's free.
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